Financial planner · Denton, TX · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%92+14Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 14 wealth management firmsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★57 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
North Texas Wealth Management maintains a five-star rating from fifty-seven Google reviews, with the owner responding to every comment. Clients frequently cite long-term relationships, professional communication, and personalized financial planning as key benefits. Services include retirement planning, portfolio management, and investment strategy analysis. Reviewers highlight the firm's responsiveness to questions and ability to align plans with individual goals. No negative patterns or criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
Reviews on this page: 57 Google reviews (50 with written comments).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
This companyWealth Management Firms median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Texas Wealth Management: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Texas Wealth Management: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Texas Wealth Management: 92/100 on this factor. Category median: 99.A
92
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Texas Wealth Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
5.0of 5
5 stars57100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 50 written reviews
99%praise
Praise6799%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price343%
Reasonable457%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude2232%
Would recommend1725%
Communication1015%
Honesty & trust1015%
Quality & results812%
Speed & response11%
What customers talk about
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Maddock is incredibly knowledgeable, patient, and always takes the time to explain things in a way that makes sense.”
“I recommend Rob and this fabulous team to anyone looking to get ahead in their retirement planning.”
“They answer any and all questions thrown at them, explain different strategies we could follow, and give us a comfort level we are on a good path to b…”
“r very first meeting, he made us feel like more than just clients—he genuinely cared about our family, our goals, and what we wanted our life to look…”
“A great team, they have done a great job handling my retirement funds”
“I was greeted by the office manager at the reception desk and new immediately I was in the right place.”
People customers mention
Cody14 reviews
Rob9 reviews
Seth4 reviews
Mike4 reviews
Crews4 reviews
Ricker4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired North Texas Wealth Management for 5 kinds of job. Pick one to see what they paid and said.
Greg3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Professional and thoughtful approach to wealth management. NTX does an excellent job of prioritizing client goals, values, and concerns. I consider Seth and the team a valuable and trusted family partner.
Wealth management
David9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I’ve been using these guys since E-Systems went to Raytheon. They are very professional and personal at the same time. And they’ve don an outstanding job with my portfolio. Highly recommended!
Great priceFinancial planRetirement savings consultingInvestment advising
Steve1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
We've been with North Texas Wealth Mgmt for 15 years. We've got nothing by great things to say about the firm and the way Mike and Rob have handled our account over those 15 years. They answer any and all questions thrown at them, explain different strategies we could follow, and give us a comfort level we are on a…
Great priceFinancial planRetirement savings consultingInvestment advising
Huy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We have been with NTWM over 3 years, and we are very satisfied with the service, the knowledge, courtesy and thouroughness of advisers and staff. We feel the online access features very sophistication that would help us to understand and conveniently tracking the results of our investments as needed.
KirkLocal Guide · 41 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I was referred to North Texas Wealth Management by my sister, I have to say I have zero regrets About putting my money with them to manage. Maddock May Has been absolutely great to work with I can’t recommend him enough. The communication from this company and their ability to answer questions and explain everything…
Dave1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
After being referred to North Texas Wealth Management by good friends, I’ve found their services to be exceptional. Seth Sartain and the team offer knowledgeable, sound financial advice with a truly personal touch. Seth took the time to listen and customized a plan that aligns perfectly with my needs. I’m grateful…
We can't recommend Maddock May enough! From our very first meeting, he made us feel like more than just clients—he genuinely cared about our family, our goals, and what we wanted our life to look like.
One of the things we appreciate most is his philosophy toward money. Rather than making us feel like we need to save every extra dollar or sacrifice everything today for tomorrow, he encourages us to be wise with our finances while also enjoying the life we're working so hard to build. It's such a refreshing and balanced approach.
Maddock is incredibly knowledgeable, patient, and always takes the time to explain things in a way that makes sense. We never feel pressured or judged, only supported and equipped to make good decisions.
If you're looking for a financial planner who is trustworthy, down-to-earth, and truly invested in helping you achieve both financial security and a life you love, we wholeheartedly recommend Maddock May and the team at North Texas Wealth Management.
Professional and thoughtful approach to wealth management. NTX does an excellent job of prioritizing client goals, values, and concerns. I consider Seth and the team a valuable and trusted family partner.
Services: Wealth management
Response from the owner · 3 months ago
Thank you for this review, Greg!
David Wellborn9 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
I’ve been using these guys since E-Systems went to Raytheon. They are very professional and personal at the same time. And they’ve don an outstanding job with my portfolio. Highly recommended!
We've been with North Texas Wealth Mgmt for 15 years. We've got nothing by great things to say about the firm and the way Mike and Rob have handled our account over those 15 years. They answer any and all questions thrown at them, explain different strategies we could follow, and give us a comfort level we are on a good path to being able to retire soon and still do the things we want to do. I recommend Rob and this fabulous team to anyone looking to get ahead in their retirement planning.
We have been with NTWM over 3 years, and we are very satisfied with the service, the knowledge, courtesy and thouroughness of advisers and staff. We feel the online access features very sophistication that would help us to understand and conveniently tracking the results of our investments as needed.
Response from the owner · 4 months ago
Thank you for your review, Huy!
Kirk AnstaettLocal Guide · 41 reviewsiTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
I was referred to North Texas Wealth Management by my sister, I have to say I have zero regrets About putting my money with them to manage. Maddock May Has been absolutely great to work with I can’t recommend him enough. The communication from this company and their ability to answer questions and explain everything to me is very important to me And they have not let me down.
If you are looking for somewhere to put your money where it will work for you and somebody that can explain what they are doing to make that happen. I highly recommend North Texas Wealth Management!
Response from the owner · 4 months ago
Kirk, thank you for your review!
Dave1 reviewiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
After being referred to North Texas Wealth Management by good friends, I’ve found their services to be exceptional. Seth Sartain and the team offer knowledgeable, sound financial advice with a truly personal touch. Seth took the time to listen and customized a plan that aligns perfectly with my needs. I’m grateful for his guidance and give him and the team my strongest recommendation!
I have been with North Texas Wealth Management going on four yrs and in the short time I've been with them I have seen how well the group have been managing my financial and retirement planning needs. A Big Thank You, great job to the whole group. Keep up the good work. And to the Financial Specialist Rob Cody, Thank you for always being there to help out in any way possible. May we all keep growing together, and have a bigger and better future!
Response from the owner · 7 months ago
Thank you for your review, Adam!
Paul LorenzLocal Guide · 18 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
I was very impressed with North Texas Wealth Management. I had a Discovery meeting with Seth and he was very good at helping me with a "sanity check". I do recommend them.
