How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORENorthside Auto Service
Jackson, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #223Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.7★ from 605 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Northside Auto Service for 8 kinds of job.
Northside Auto Service for oil change
Clear ✕All 110 Google reviews tagged “Oil change” · showing 100
needed to be changed. I also asked them to replace a headlight. Northside Auto Service was recommended by a trusted associate. They performed the work well and in about 2-1/2 hours while I waited in the lobby. The guys at the counter were helpful and courteous.
Love the fact I do not have to have an appointment For an oil change. These people are so friendly, prices are good and services are excellent
They are the best shop I have ever dealt with - very thorough clean explained everything great service fair cost extremely knowledgeable and professional. Would recommend to anyone !!
They are great and honest! They fixed my BMW when Firestone messed it up!!
I had a great experience with Northside Auto Service. The staff was professional, honest, and very knowledgeable throughout the entire process. They took the time to explain everything clearly, completed the work in a timely manner, and made sure my vehicle was running perfectly before I left. You can tell they…
I have used Northside Auto Service for a few years. I feel they always do a good job and have fair prices.
Northside auto does great work
Honest, trustworthy and fast! Highly recommended!
Always treated well.
Great shop!
I've been having my oil changed at Northside Auto for about 3 years. The manual service and customer service has always been good and I've always been satisfied with the work done.
The BEST! auto repair shop around. I have trusted them with all my vehicles for years. They are honest, trustworthy and timely, for any service needed!!
Greeted me with a smile. The employees were very friendly and helpful.
Superlative service.
Great service very timely affordable pricing
Best place in Jackson Tn to get your car, truck and boat services and fixed.
Always a warm welcome and fast service
Always courteous service.
Great experience with them as always! I called to tell them how happy I was with my car after they put shocks and struts on it!
Mark and his crew are always helpful and kind. They make sure the customer is hsppy and satisfied with the repairs.
Always satisfied with the work that is done on my Truck. You do a professional job and always polite. Thank you for your service.
Service is alway great, and on time. Thank you!
Excellent service thanks
Always quick and friendly
Service is great!
Service was timely. Kept me informed. Explained the situation.! In
I didn’t have appointment but I was in and out in an hour. Everyone was so nice, always a pleasant visit!
Great Customer Service and the staff are top notch. I’ve been a repeat customer for over four years and have never had a bad experience!
Quick and professional service, everything was as it should have been.
Drop the night before. Had it readed by noon. Great price, bring the Honda Friday.
Great service always. I use Northside for all of my maintenance and repairs. They always meet or exceed my expectations.
They are always so nice and efficient. I will not go anywhere else for service on my truck !
Very pleased with the work done on my car by Northside Auto's team. Car problems stress me out big time, but Northside Auto fixed everything up quick and easy for a very fair price. Can't recommend these guys enough. Thanks Northside Auto!!
Great service in a timely manner! I would definitely recommend them.
I've been using Northside auto for all my vehicle's maintenance needs for 20 years and they have always provide great work at a fair price. I use them for everything, oil changes to vehicle engine replacement, I couldn't be happier.
Nice, polite young service techs. Friendly and fast. Can't go wrong going to NORTHSIDE AUTO!
Very professional. Communication was on point with Lynn. Very helpful with getting my car towed. Kept me updated as parts arrived. They fixed my turn signal for me last minute and i really appreciated that. Will gladly return for future maintenence. The prices quoted is what I was charged. No surprises! Great job…
I am always happy with the services provided by Northside Auto.
Have a drip from somewhere they couldn’t find and it’s still doing it. Told us to drive some more and they’d recheck it
The crew is always nice and polite and that means a lot along with the good service they provide
Awesome staff and services!
Got it done in a timely manner! Very polite and reassuring.
Picked my car up today & it was great as usual. These guys did a great job yesterday & today. As a former Auto Tech myself, I love the work they did for me. Thanks so much. And to the big boss man, KUDOS to your team!
Honest service at a reasonable price.
Efficient and timely
Great job
The best shop in Jackson!
I love north side, very professional and homely
I always appreciate the good service!
Everything was great as usual. Friendly and fast service.
Excellent service
Always great service and fair pricing.
Awesome service!!!!
Exceptional service for my oil change and tire rotation. I appreciate the promptness and all you do.
We don’t go anywhere else. I’ve been using them for years.
All I can say is as long as Mark and his great team keeps Northside Auto open I will be a customer until the day I die!!!
Services were fast and price was very reasonable
I always go there for my oil change and they always take care of me and get my vehicle done in a timely manner.
Fast and courteous service.
I trust Mark to work on all of my vehicles, from my classics to the newer models. They do a great job every time with great prices as well.
The drop off was easy and convenient. My car was fixed and ready to pick up in a few hours. My tire was low with air when I dropped it off. When I picked up my car, they had plugged the tire for me. Which is not why I dropped it off.. I appreciate them.
I was looking for a last minute place to get an oil change before leaving town the same day. They got me in and out quickly while I waited with my 2 small children, and the waiting area was clean. I was expecting to pay $60+ at one of those quick lube places, but their synthetic oil change was less than $40. Will…
I came to Jackson 3 years ago and found this place soon after my move. I have nothing but good things to say about the staff and the customer service. They are professional but at the same time make you feel like family. I love them all. Thanks to Josh, Adam and Chris to name a few. You guys are amazing.🥰🥰🥰
I have been taking my vehicle to Nothside Auto for a couple of years now and I enjoy the sweet personalities that greet me as soon as I walk in for service. They always make sure that my vehicle is 100% before leaving the shop. Thank you all for your service.
These guys are great! They def know how to tighten some lug nuts! You should def come here they are awesome ppl
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 110 | — |
| Brakes | 31 | — |
| Auto maintenance | 24 | — |
| Auto engine diagnostic | 18 | — |
| Battery | 14 | — |
| Transmission | 12 | — |
| Air & cabin filter replacement | 11 | — |
| Steering & suspension repair | 11 | — |
