iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%90+27.7Momentum penalty62−3.8Experts Score= 89Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#100 of 129 athletic trainingiPosition by Experts Score among all companies we track in this category. · better than 23%
5.0★★★★★139 Google reviews · 24 photos
99%five-star reviews
4.64★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Northwest Strong holds a 5/5 rating from 139 reviews, with the owner responding to 18% of feedback. Customers frequently cite the facility’s 24/7 access, quality strength equipment, and welcoming community atmosphere as key benefits. Many highlight the value of personalized coaching for injury rehabilitation and strength goals, noting that the small space rarely feels crowded. However, one recurring criticism involves unexplained billing charges and a lack of responsiveness regarding pricing disputes.
Google rating: 5.0 out of 5 from 139 reviews (99% five-star).
Reviews on this page: 139 Google reviews (124 with written comments, 15 with photos).
Owner responses: the business replied to 18% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.
Northwest StrongAthletic Training median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Northwest Strong: 94/100 on this factor. Category median: 98.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Northwest Strong: 90/100 on this factor. Category median: 97.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Northwest Strong: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Northwest Strong: 62/100 on this factor. Category median: 100.B
62
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
139 Google reviews we collected
5.0of 5
5 stars13799%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 124 written reviews
98%praise
Praise14298%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5739%
Would recommend4128%
Speed & response1712%
Quality & results96%
Price & value96%
Communication75%
Honesty & trust53%
What customers talk about
We read 124 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was also really nice that it's open 24 hours so that I could stay on East Coast time.”
“I highly recommend putting this gym at the top of your list.”
“He knew immediately that I had the stability of a drunk camel so he worked on improving that first.”
“I have had such a wonderful experience at this gym.”
“Alot and most days I ended up on the floor asking myself why Jadan hates me but I can’t stress this enough … it’s worth it.”
“They always push me in the right way, explain everything clearly, and make each session something I genuinely look forward to.”
“Trust these guys and if you have a chance to work with Jadan take it, just don’t encourage his singing, The only reason I’m not continuing is cos I’m…”
People customers mention
Trever23 reviews
Trevor10 reviews
Belltown4 reviews
Bluetooth3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DustinLocal Guide · 71 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
About a week pass here while I was traveling to Seattle. Trevor is a great guy. I made sure I was taken care of. Equipment was good and had everything I needed for a strength training workout. It was also really nice that it's open 24 hours so that I could stay on East Coast time.
Isaiah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great gym in the heart of Seattle! It’s perfect for anyone looking to train with barbells and free weights. The owner, Trevor, is not only an excellent coach, but also a great gym owner and genuinely welcoming to everyone.
Everyone that attends the gym is respectful, supportive, and willing to help one another. It…
Robert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great gym, they have all of the right equipment for building strength and none of the fluff. Overall a very positive vibe. Even after 8 months I've never once had to wait for a rack to do squats or bench press. I signed up for training sessions for the first time in my life even though I have a lifetime of…
Aashwin7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Great gym! I highly recommend Coach Aldo. The training sessions were created as per my goals and I got the results.
Melissa6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★
If I could give this place less than one star I would. Deceptive fees, taking advantage of Women, and unresponsive when I got charged an exorbitant amount without explanation. Needs better management. I will be reporting to the BBB. Do NOT come here.
Bill7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Little things like creatine out for us to use makes this gym above a 5 star.
Already a 5 just bc it’s 24/7, access to the gym speakers, chill owners/coaches and good equipment. No corpo BS
I did not believe in the whole personal trainer thing before joining Northwest Strong. I took a chance anyway signed up and man oh man was I wrong . 99% of the techniques and training methods I was used to were wrong. I worked with Jadan for 3 months, this guy knows his stuff, if I strained something he would do this voodoo thing with the roller and roll out the strained muscle so I can continue training like what! He knew immediately that I had the stability of a drunk camel so he worked on improving that first. It hurt! Alot and most days I ended up on the floor asking myself why Jadan hates me but I can’t stress this enough … it’s worth it. The gym itself is strength training focused no unnecessary jazz , no pretty machines just pure strength building. The other folks that go there are pleasant as well. I signed on for the 3 months 3 days a week package, it’s intense but you get results. Trust these guys and if you have a chance to work with Jadan take it, just don’t encourage his singing, The only reason I’m not continuing is cos I’m moving out the city.
Take the plunge. There’s really no other facility like this, I’ve looked and I was probably way more skeptical than you are. I joined cos my health was terrible and I was at the end of my wits, I stayed because I enjoyed the hustle and made a friend!
About a week pass here while I was traveling to Seattle. Trevor is a great guy. I made sure I was taken care of. Equipment was good and had everything I needed for a strength training workout. It was also really nice that it's open 24 hours so that I could stay on East Coast time.
Response from the owner · 3 months ago
Thanks for the great review, Dustin! We’re glad Trevor took good care of you and that the equipment met your strength training needs. It’s wonderful the 24-hour access helped you stay on East Coast time. We hope to see you again next time you’re in town.
Isaiah Walter4 reviewsiTotal number of Google reviews Isaiah has written across all businesses on Google Maps, not just this one.
Great gym in the heart of Seattle! It’s perfect for anyone looking to train with barbells and free weights. The owner, Trevor, is not only an excellent coach, but also a great gym owner and genuinely welcoming to everyone.
Everyone that attends the gym is respectful, supportive, and willing to help one another. It really feels like a great community. All of the equipment is of great quality, but they have a killer sled machine that is rare to come by! I highly recommend putting this gym at the top of your list.
Response from the owner · 4 months ago
Thank you, Isaiah! We’re thrilled you enjoy training with our barbells and free weights and that Trevor and the community have made you feel so welcome. We’re glad you love the sled machine and appreciate you recommending us. We look forward to seeing you back at the gym.
Rachel NguyenLocal Guide · 14 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
I’ve been working one-on-one with Collin for the past six months, focusing primarily on strength training and body sculpting, and the results have been incredible. His expertise and technique have completely transformed my fitness routine.
This is a specialized gym, and I appreciate that it isn’t trying to be everything to everyone. They offer both private and small group training, so it’s definitely an investment, but one that has been well worth it. In just a 30-minute session, I accomplish more than I typically would in an hour on my own.
The entire team is highly trained, professional, and refreshingly free of sales pressure. Located downtown, the gym caters primarily to busy professionals who want efficient, results-driven training.
Having worked with numerous trainers, attended classes, and belonged to several gyms over the years, I can confidently say that this has delivered the best results I’ve experienced. I highly recommend Collin and the owner—they are both incredibly knowledgeable and truly committed to helping clients succeed.
Response from the owner · 4 months ago
Thank you so much for this fantastic review, Rachel. We’re thrilled Collin and our team have helped you achieve such great results and that our efficient 30-minute sessions fit your busy schedule. We appreciate you recognizing our focused approach and the no-pressure environment, and we’ll share your kind words with Collin and the owner. Your recommendation means a lot and we look forward to supporting your continued progress.
Robert Duncan2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Great gym, they have all of the right equipment for building strength and none of the fluff. Overall a very positive vibe. Even after 8 months I've never once had to wait for a rack to do squats or bench press. I signed up for training sessions for the first time in my life even though I have a lifetime of experience working out with weights. I found it very valuable to have someone there to give feedback on my form and fine tune where necessary. My trainer, Xerxes, has helped a lot with a few nagging issues. He did wonders on helping me to specifically strengthen my knees so that I was able to comfortably do deep heavy squats for the first time in many years. Very happy I signed up, highly recommend!
Response from the owner · 5 months ago
Thanks for the fantastic review, Robert — we're glad you appreciate the equipment and positive vibe. It's great to hear you've never had to wait for racks and that training with Xerxes made a real difference for your knees and squat depth. We appreciate the recommendation and look forward to supporting your continued progress.
Aashwin Patki7 reviewsiTotal number of Google reviews Aashwin has written across all businesses on Google Maps, not just this one.
If I could give this place less than one star I would. Deceptive fees, taking advantage of Women, and unresponsive when I got charged an exorbitant amount without explanation. Needs better management. I will be reporting to the BBB. Do NOT come here.
Response from the owner · 9 months ago
Hi Melissa — we take feedback seriously and want to look into this, but after reviewing our records we’re unable to locate any membership or billing history under your name at all.
It’s also possible this review may have been intended for a different business with a similar name. If not, please reach out to us directly with any details (full name used, email, or date of charge), and we’ll gladly investigate and resolve it promptly.
Bill Hentig7 reviewsiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Little things like creatine out for us to use makes this gym above a 5 star.
Already a 5 just bc it’s 24/7, access to the gym speakers, chill owners/coaches and good equipment. No corpo BS
Response from the owner · 11 months ago
Thank you for your fantastic review, Bill! We're thrilled to hear that you appreciate the little touches we've added, like the creatine availability, and that our gym environment stands out for you. We aim to create a positive and welcoming atmosphere for all our members, and it’s great to know you feel that way. Your support means a lot to us, and we look forward to seeing you at the gym!
Nikita DahariaLocal Guide · 16 reviewsiTotal number of Google reviews Nikita has written across all businesses on Google Maps, not just this one.
I have had such a wonderful experience at this gym. The team is incredibly supportive, and Trevor and Colin are truly amazing. They always push me in the right way, explain everything clearly, and make each session something I genuinely look forward to. I cannot wait to be back for every workout. Highly recommend.
Response from the owner · 11 months ago
Thank you for your fantastic feedback! We’re thrilled to hear about your wonderful experience and that our team, especially Trevor and Colin, have made such a positive impact on your workouts. Your enthusiasm motivates us to keep providing the best support possible. We can't wait to see you back in the gym for your next session!
Rachel RivasLocal Guide · 14 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
I’m sad I had to cancel my membership here - totally unrelated to the gym itself - but I wanted to leave a review that spoke to the ease of both joining and leaving this gym.
All contact was over the phone or text and the payment was set up through MindBody online.
The location itself is small but has everything you’d expect in a well established garage gym. There are plenty of squat racks, bars (one 15kg women’s bar), plates, benches, etc. I loved being able to sync my phone to the Bluetooth speakers when I was by myself. Also was relieved to discover the chalk bowl. It’s amazing how many gyms don’t allow it. What even.
Cancelation was just a matter of emailing Trever.
Despite leaving (😭) I highly recommend this gym to anyone looking for a clean and quiet place to lift heavy things.
