Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%68+23.8Reliability 15%58+8.7Craft & service 20%92+18.4Value 10%83+8.3Momentum 8%13+1Track record 7%50+3.5Accountability 5%95+4.8Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORENot Just Dust
Memphis, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.9★ from 224 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and craft & service; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Not Just Dust is better than 68% of house cleaning services.B
68
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Not Just Dust is better than 58% of house cleaning services.C
58
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Not Just Dust is better than 92% of house cleaning services.A
92
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Not Just Dust is better than 83% of house cleaning services.A
83
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Not Just Dust is better than 13% of house cleaning services.F
13
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Not Just Dust is better than 50% of house cleaning services.C
50
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Not Just Dust is better than 95% of house cleaning services.A
95
Reviews for your job
Customers hired Not Just Dust for 5 kinds of job.
Not Just Dust for glass & mirror cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$200-19% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 30%Reasonable 60%Overpriced 0%Not sure 10%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 39 | $158–$253 |
| Deep clean | 27 | $277–$471 |
| General housekeeping | 10 | $153–$240 |
| Office & workplace cleaning | 4 | $153–$283 |
| Moving-related cleaning | 2 | $321–$536 |
