HOUSE CLEANING SERVICES · MEMPHIS, TN
Not Just Dust logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%19+2.9Craft & service 20%58+11.6Value 10%81+8.1Momentum 8%17+1.4Track record 7%51+3.6Accountability 5%99+5Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Not Just Dust

Better than 30% of house cleaning services · #35 of 50

4.9★224 Google reviewsGoogle star rating as shown on Google Maps.
4.74★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Not Just Dust for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$336
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 14

All 4 Google reviews tagged “Office & workplace cleaning”

★★★★★ Terry · 9 months ago

I have been an Agent for 28 years in the same location. I had my office cleaned by Anyday cleaning and it was cleaned like day 1 when I moved in. Spotless, very professional, explain in details the work to be performed and great price. Can't say enough good things other than I recommend their service to my…

Paid $200–250Great priceOffice & workplace cleaning
★★★★★ David · 2 years ago

Noribel is fantastic!

Office & workplace cleaningStandard cleaning
★★★★★ Nathan · 3 years ago

I am beyond satisfied with the service we received from Camila. She was very thorough and left nothing undone. My whole team was satisfied

Office & workplace cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Puppy · 3 years ago

Not Just Dust , really did a great job removing all the dirt produced by high traffic at the store. They removed the old wax that was on the floor, clean it and put a new wax. It looks 👀 fantastic. Thank You Not Just Dust for providing exactly what you offer . I am thankful for trying your services and looking…

Deep cleanOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Not, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.79★ (19 reviews)2024-Q2: 4.76★ (17 reviews)2024-Q3: 5.00★ (11 reviews)2024-Q4: 4.56★ (18 reviews)2025-Q1: 5.00★ (10 reviews)2025-Q2: 5.00★ (13 reviews)2025-Q3: 5.00★ (15 reviews)2025-Q4: 4.93★ (14 reviews)2026-Q1: 4.56★ (9 reviews)2026-Q2: 4.60★ (10 reviews)2026-Q3: 5.00★ (6 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$200-28% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 60%Overpriced 0%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%21+7.4Reliability 15%19+2.9Craft & service 20%58+11.6Value 10%81+8.1Momentum 8%17+1.4Track record 7%51+3.6Accountability 5%99+5Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
21
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
19
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
58
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
81
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
17
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
51
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
99

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+51 / −0
Professionalism
+56 / −0
Responsiveness
+43 / −0
Punctuality
+46 / −0
Value
+36 / −0

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