House Cleaning Services · Memphis, TN

Is Not Just Dust any good?

Our verdict: solid, not standout — #35 of 50 house cleaning services, better than 30%. Customers single out its accountability and value; momentum is where it trails.

👍 Strengths

Accountability — better than 99% of peers

Value — better than 81% of peers

👎 Watch-outs

Satisfaction — 21th percentile

Reliability — 19th percentile

Momentum — 17th percentile

Not Just Dust for general housekeeping

Clear ✕

10 customers reviewed a general housekeeping job here and rated it 5.00★. For this job it ranks #18 of 28 house cleaning services we track.

All 10 Google reviews tagged “General housekeeping”

★★★★★ Jasmine · 2 years ago

NJD does a great job. They are thorough and communication between the company and client is excellent!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ R · 2 years ago

They are professional, dependable, and do quality work.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Tiffany · 2 years ago

Laura did amazing!!! She was on time, helpful, and did a great job!

General housekeeping+ Punctuality+ Quality+ Professionalism
★★★★★ Patrick · 3 years ago

Our house used to be clean and then we had added two infants to our home. I’m overwhelmed and I can’t do it all. I’m so grateful to have a wonderful helper like Laura. She’s thorough and kind. Always does a wonderful job. Can’t wait to see her every two weeks.

General housekeepingStandard cleaning+ Quality+ Professionalism+ Value
★★★★★ Dawn · 3 years ago

I have been so pleased with this cleaning service! Luana is excellent and so detailed oriented! I’m very picky when it comes to cleaning my house, and I couldn’t be more impressed and pleased with the job she has done. She even wears black gloves and checks over her work! I plan on sticking with them for a long…

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Ananda · Edited 3 years ago

Great professional and attentive to details. We love having Suleyka every week getting out house sparkly clean. Thank you!

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Heather · 3 years ago

This was my first house cleaning experience. The company was very professional. Laura Guerrero was very thorough and cordial. She did an excellent job.

General housekeepingStandard cleaning
★★★★★ Sarah · 4 years ago

They cleaned our house and there was not 1 spot of dust left! Will be scheduling in the future with them!

General housekeeping+ Responsiveness+ Punctuality+ Quality
★★★★★ Natalie · 4 years ago

I am BEYOND impressed with the cleaning that Not Just Dust Cleaning did on our home. I am 37 weeks pregnant and we have been struggling with some things health wise lately and then we had a personal matter happen last minute and we were going to have to cancel our cleaning which I was devastated about. I was looking…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Laura · 4 years ago

I am so pleased with the professionalism, attention to detail, and overall service. They work with me on my scheduling, they make it easy to pay, and what feels better than coming home to a spotless house! Thankful to have found reliable and caring house cleaning professionals. I would recommend!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$$$$
$200-28% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Questions about Not Just Dust

Is Not Just Dust good?

Yes by most measures: 4.9★ from 224 Google reviews and an Experts Score of 40/100 (grade C), #35 of 50 house cleaning services we track. 3.3% of reviews in the last two years were 1–2★ (category average 2.3%).

How much does Not Just Dust charge?

Customers reported a typical bill of $200 (middle half $175–$235), 28% below the house cleaning services median of $277.

What do customers hire Not Just Dust for?

Mostly standard cleaning (39), deep clean (27), general housekeeping (10), office & workplace cleaning (4).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 74%).

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