Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
Nova Locksmith logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty93−0.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nova Locksmith

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 2,275 Google reviews

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Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Locksmith is better than 95% of locksmiths.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Locksmith is better than 93% of locksmiths.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Locksmith is better than 93% of locksmiths.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Locksmith is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Locksmith is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Locksmith is better than 10% of locksmiths.F
10

Reviews for your job

Customers hired Nova Locksmith for 8 kinds of job.

Nova Locksmith for car lockouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$132
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Car lockouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Car lockouts”

Sarah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He came within 10 minutes of calling and charged a very fair price. Was able to get keys out of a locked car within 30 seconds. Super friendly and personable guy, highly recommend!!

Paid $50–100Great priceCar lockouts
jocelyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Got to me very quick! Super friendly and the service was done expeditiously! Thank you so much🤗

Great priceCar lockouts
AlexLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Was looking for local no dispatcher vehicle lockout service, albeit I spent some time finding him, but 20 min arrival and cheaper price for a quick job was worth it. Will save his number for future key needs.

Car lockouts
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex was great, kept me informed, was on-time, and very fast!!

Great priceCar lockouts
Elmer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Grest copant, we own a pizza place in san francisci (goat hill pizza) Alex came to the rescue highky reccomend Nova Locksmith

Building key copyingCar key copyingCar lockouts+ Punctuality+ Quality
Lyric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

There is so many things ALEX AVIAD did perfectly!!! #1 is that he came to me in 15 mins and actually meant it!! #2 is that he had a great conversation with while we wait for him to unlock my car door!! #3 is that he open my door really fast like it was under 10 mins. IT WAS AMAZING !!!!!

Car lockouts+ Punctuality+ Quality+ Professionalism
adrian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Alex saved my day I got locked out of my wife’s Toyota Corolla he got here in 15 min on the clock He super nice guy will totally call him again

Car lockouts+ Punctuality+ Quality+ Professionalism
Ez1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fast response and nice dude. He work with me and the price because I didn’t have the full amount he was asking. Great company Great Dude!!

Car lockouts+ Quality
Nancy6 years ago★★★★★

Rating only, no written review.

Car lockouts+ Punctuality+ Professionalism+ Value

Price

$192+27% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 41%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying243$114–$282
Door lock & bolt hardware installation60$143–$323
Building lockouts45$96–$173
Repair hardware40$103–$282
Security door locks30$115–$191
Safe lock install, open & repair25$81–$282
Installation23—
General repairs10—

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