Experts Reviews · Company report
Nova Locksmith logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty93−0.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nova Locksmith

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 2,275 Google reviews

Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Locksmith is better than 95% of locksmiths.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Locksmith is better than 93% of locksmiths.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Locksmith is better than 93% of locksmiths.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Locksmith is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Locksmith is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Locksmith is better than 10% of locksmiths.F
10

Reviews for your job

Customers hired Nova Locksmith for 8 kinds of job.

Nova Locksmith for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 15

All 23 Google reviews tagged “Installation”

AliciaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I was concerned when I was given a 4 hour window for service but happily I received a call about 45minutes into my window. The technician arrived w/in 5 minutes, reset my garage door opener and explained some of the other features it had. Then he quickly replaced /installed a new door lock I had purchased. He was…

Door lock & bolt hardware installationInstallationRepair hardware+ Responsiveness+ Punctuality+ Professionalism
AndyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work by the ARCO team-- couldn't be happier!

InstallationLock rekeying+ Responsiveness+ Punctuality+ Quality
Maria15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician Nrent was very pleasant and instructed me in the use of the alarm system.

InstallationSecurity door locks
AmyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently moved and the previous owners left me the wrong mailbox key so I needed to break into the mailbox to put in new lock ! I contacted Nova locksmith and he advised me he would be able to help ! Upon arriving Alex saw that it was a heavy duty security lock on the mailbox which was a lot more troublesome and…

Installation+ Quality
Rex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician Kevin was on time and very informative about questions I asked on a existing alarm system....lock work was done in minutes! I will use them again.

InstallationLock rekeying+ Responsiveness+ Punctuality+ Quality
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I run a 200 complex in Chinatown and had a unit that had installed their own smart lock dead bolt instead of our unit doors. We would of never known the extent this unit went through to hide from management without Alex there to give us knowledge while doing a job our maintenance techs couldn't. I appreciate him and…

InstallationLock rekeying+ Punctuality+ Quality+ Professionalism
Rebecca11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My technician was great and very professional. He showed up in a timely manner and did the job quickly but sufficiently. He was thorough in explaining how my new alarm system works.

Installation+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician arrived on time with text prior to coming. He was very professional, polite and courteous. All work done was excellent and he explained in detail and demonstrated how to use everything and do setup. Would definitely recommend!

InstallationLock rekeying+ Professionalism
ChristianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are awesome. On time and very fast. Their prices are also very reasonable. I will definitely us ARCO again!

General repairsDoor lock & bolt hardware installationInstallation+ Responsiveness+ Punctuality+ Quality
NoahLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Absolutely incredible! Keys to complex were stolen and Alex responded to my inquiry almost immediately, answered all questions and was out to my property within 20 minutes. Alex was professional, friendly and able to reassure us of all our worries / questions. I have already recommended him to other friends in the…

InstallationLock rekeying+ Punctuality+ Quality+ Professionalism
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and personable! Alex took on a complex job involving a broken door and installed a great new lock system, saving the door from being replaced. Best locksmithing service I have experienced.

General repairsDoor lock & bolt hardware installationInstallation+ Punctuality+ Quality+ Professionalism
OLEGLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional timely service. Resonably priced. Comes highly recommended.

Door lock & bolt hardware installationInstallationLock rekeying+ Punctuality+ Quality+ Professionalism
LA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Highly recommend! If you have to call a locksmith, you're probably in a jam. Don't panic, call Nova and they will fix it and you'll feel better in no time. Prompt, knowledgeable, skilled, professional, reasonable, efficient, trustworthy.... I could go on and on. I have nothing but praise and not a single…

Building lockoutsInstallation+ Punctuality+ Quality+ Professionalism
Sherree4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

InstallationLock rekeyingSecurity door locks+ Punctuality+ Quality+ Professionalism
KellyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationInstallationLock rekeying+ Responsiveness+ Punctuality+ Quality
Alfreda13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Installation+ Responsiveness+ Punctuality+ Professionalism
Dan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationInstallation+ Responsiveness+ Punctuality+ Professionalism
Guy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationInstallationLock rekeying+ Punctuality+ Professionalism
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

InstallationLock rekeying+ Quality+ Professionalism+ Value
BharatiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationInstallationLock rekeying+ Responsiveness+ Punctuality+ Quality
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationInstallationLock rekeying+ Responsiveness+ Quality+ Professionalism
JimEdited 5 years ago★★★★★

Rating only, no written review.

InstallationLock rekeying+ Punctuality+ Professionalism
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

InstallationLock rekeying+ Responsiveness+ Punctuality+ Quality

Price

$192+27% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 41%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying243$114–$282
Door lock & bolt hardware installation60$143–$323
Building lockouts45$96–$173
Repair hardware40$103–$282
Security door locks30$115–$191
Safe lock install, open & repair25$81–$282
Installation23—
General repairs10—

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