Experts Reviews · Company report
Nova Locksmith logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty93−0.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nova Locksmith

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 2,275 Google reviews

Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Locksmith is better than 95% of locksmiths.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Locksmith is better than 93% of locksmiths.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Locksmith is better than 93% of locksmiths.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Locksmith is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Locksmith is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Locksmith is better than 10% of locksmiths.F
10

Reviews for your job

Customers hired Nova Locksmith for 8 kinds of job.

Nova Locksmith for lock rekeying

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.243
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Lock rekeying”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 243 Google reviews tagged “Lock rekeying” · showing 20

G1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very responsive. Professional.

Reasonable priceLock rekeying
LanLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an excellent experience and cannot recommend Alex highly enough! I needed my sliding door lock repaired urgently, and he came out on very short notice to help. Instead of rushing through or suggesting an unnecessary replacement, he took the time to properly diagnose the issue, helped me order the parts needed,…

Paid $350–400Reasonable priceLock rekeyingDoor lock & bolt hardware installation
Dean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was a great communicator, on-time, and did exactly what we asked quickly and at a competitive price. I’ll be happy to call him for our next locksmith needs.

Great priceLock rekeying
Chaun6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex was extremely professional, knowledgeable, and quick. We hired him to rekey our new home and install a smart lock. We will use him again if we ever need locksmith services. We highly recommend him!

Paid $500+Reasonable priceLock rekeyingDoor lock & bolt hardware installation
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alex is an angel angel angel We have domestic family issue and Alex from nova locksmith came to the rescue and also installed a keypad lock as I always wanted I feel so bad because he’s next appointment got impacted since this entire drama happen to take way longer then expected he was patient and such a gentleman

Great priceLock rekeyingRepair hardwareDoor lock & bolt hardware installation
PaulLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Did an amazing job rekeying and factory-resetting two older Schlage locks. Would definitely recommend!

Paid $250–300Reasonable priceLock rekeyingBuilding key copyingNew key fob creation
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We open another location for a Pilates and we needed to change and add security to our door. It is a commercial Adam’s rite lock and they helped us rekey, the gentleman who helped us. His name was Alex very affordable and they helped us beef up the unit with a security plate and they will also come back to install…

Great priceSafe lock install, open & repairLock rekeyingSecurity door locks
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He re keyed our doors. Was great!

Paid $200–250Reasonable priceLock rekeying
Rene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My tenant lost his keys, unfortunately because he had a car breaking, and we called feed locksmiths to check for prices. Nova locksmiths were the most attractive pricewise I always shop around. It’s important. Some of the other locksmiths were also identical price, but Alex was the most knowledgeable guy and he was…

Customer photo from Rene's review
Lock rekeyingRepair hardware
DavidLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve worked with Alex and Nova Locksmith a few times now, and every time he’s been a pleasure to work with! He’s been responsive, available quickly, and available to answer my questions. Nova is my go-to locksmith for the Bay!

Paid $350–400Reasonable priceLock rekeying
Maximilian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Alex was fantastic and very nice and professional. And he saw a chance to improve the security of my entry lock too, by adding notches to the key with a rekey. I wouldn’t have known to do that and he spotted it instantly just by looking at my key. And he was very fast and effective with the copies of my keys I requested. Highly recommend

Paid $180–200Reasonable priceLock rekeyingBuilding key copying
Leilani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a great experience! Alex and his team are wonderful, responsive, professional, and got the work done quickly with care.

Paid $200+Great priceLock rekeying
J.G.Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Replaced our front door lock. Very responsive and professional service - and was available in the evening. Provided as many keys as we needed for the lock we had updated. Great work. I strongly recommend Nova Locksmith!

Lock rekeying
JJLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex did an amazing job he was very knowledgeable about the different locks I needed replaced. I would definitely recommend him to others!

Reasonable priceLock rekeying
Gina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex did an incredible job at our Blue Bottle coffee in Berkeley California. We have a handicap push button that he repaired and also changed the keys at our commercial push panic device. Also, we were missing a screw. He was able to get that.

Great priceSafe lock install, open & repairLock rekeyingSecurity door locks
Sameer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great locksmith. He expertly replaced the malfunctioning lock and was very helpful throughout. Very knowledgeable too.

Customer photo from Sameer's review
Not sureLock rekeying
KarenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex responded quickly and arrived when he estimated. He works quickly explaining keys and locks as I've never been told before. It was fascinating. He solved my problem but more interestingly he solved a long standing mystery of why one door in my house would "lock itself". Even the local locksmith who installed it…

Customer photo from Karen's review
Paid $140–160Reasonable priceLock rekeying
MelissaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex from Nova Locksmith is incredible! He professionally and expediently made a repair for me in very short notice. And he is so friendly and helpful. You are awesome Alex!

Paid $80–100Great priceLock rekeyingSecurity door locks
Scott11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service will use again. Very responsive and good prices. Thank you!

Paid $160–180Great priceLock rekeying
IngridLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex was the only person who responded to my initial inquiry quickly and courteously. I had reached out via Yelp's project tool, and none of the other locksmith companies responded as quickly or as clearly as Alex. (In fact, I believe Alex was the only one to actually read through the details I had left.) He asked…

Paid $200+Reasonable priceSafe lock install, open & repairLock rekeying

Show more lock rekeying reviews (223 more) →

Price

$192+27% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 41%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying243$114–$282
Door lock & bolt hardware installation60$143–$323
Building lockouts45$96–$173
Repair hardware40$103–$282
Security door locks30$115–$191
Safe lock install, open & repair25$81–$282
Installation23—
General repairs10—

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