Experts Reviews · Company report
Nova Locksmith logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty93−0.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nova Locksmith

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 2,275 Google reviews

Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Locksmith is better than 95% of locksmiths.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Locksmith is better than 93% of locksmiths.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Locksmith is better than 93% of locksmiths.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Locksmith is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Locksmith is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Locksmith is better than 10% of locksmiths.F
10

Reviews for your job

Customers hired Nova Locksmith for 8 kinds of job.

Nova Locksmith for safe lock install, open & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Safe lock install, open & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Safe lock install, open & repair” · showing 20

Lev4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

After a recent fire where the fire department had to break through our door we were left with a semi functioning lock. We tried to get quotes to get the door and lock fixed for a long time but were largely ignored by general contractors since its such a small project. Yesterday everything escalated because our lock…

Paid $500+Great priceBuilding lockoutsSafe lock install, open & repair
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We open another location for a Pilates and we needed to change and add security to our door. It is a commercial Adam’s rite lock and they helped us rekey, the gentleman who helped us. His name was Alex very affordable and they helped us beef up the unit with a security plate and they will also come back to install…

Great priceSafe lock install, open & repairLock rekeyingSecurity door locks
Gina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex did an incredible job at our Blue Bottle coffee in Berkeley California. We have a handicap push button that he repaired and also changed the keys at our commercial push panic device. Also, we were missing a screw. He was able to get that.

Great priceSafe lock install, open & repairLock rekeyingSecurity door locks
courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I got into a jam trying to install a new smart deadbolt, and I reached out to Nova Locksmith. To my surprise, they were able to squeeze me in late in the evening. He gave me an accurate ETA and stayed in touch, and he let me how much it would cost upfront. he finished the job perfectly! what a save!! couldn’t have had a better experience.

Safe lock install, open & repair
Cristina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had locked ourselves out of the house on a Friday afternoon. We called Alex, he answered, and fit us into his cramped schedule. Incredibly responsive and friendly.

Safe lock install, open & repair
IngridLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex was the only person who responded to my initial inquiry quickly and courteously. I had reached out via Yelp's project tool, and none of the other locksmith companies responded as quickly or as clearly as Alex. (In fact, I believe Alex was the only one to actually read through the details I had left.) He asked…

Paid $200+Reasonable priceSafe lock install, open & repairLock rekeying
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alex is super reliable and gives the best customer service! Super efficient and fast, no gimmicks and scams and I appreciate his honest work. Highly recommend for all your locksmith needs.

Great priceBuilding lockoutsSafe lock install, open & repairLock rekeying
Diego2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alex was super helpful and replaced our door nob in 10 minutes. Thanks Alex.

Safe lock install, open & repair
Vanessa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had 7 door handles and locks that were not functioning when I bought my old house. Alex came and fixed all of them with best price I could find in the Bat Area. This is the 2nd time I used his service and it never disappoints. I highly recommend.

Paid $200+Reasonable priceSafe lock install, open & repair
ALocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had an incredibly positive experience with Alex of Nova Locksmith. He was absolutely fabulous! He came when he agreed to and even called me as his earlier customer job was running a little over. I really appreciated that courtesy. He is super professional, attentive, proactive and his craftsmanship is superior. I…

Reasonable priceSafe lock install, open & repair
Christine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

On time, great communication, exactly as expected, great service. Definitely recommend!!

Paid $180–200Great priceSafe lock install, open & repair
JackLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our building was broken into and the lock was damaged. The part was from decades ago and hard to find but Alex pulled some strings and got it the same day for us, and installed it that very evening. Also a very friendly and super interesting guy! Highly recommend.

Paid $200+Reasonable priceSafe lock install, open & repair
Wilros1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great job, very friendly and knowledgeable.

Great priceSafe lock install, open & repairLock rekeying
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alex is a very experienced locksmith. I thought it was impossible to open the lock for my client's door, but he was able to find a creative way to open it. Totally impressed.

Reasonable priceSafe lock install, open & repair
Deana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wonderful communication and super easy to deal with. Really fast turnaround. Will definitely use in the future and highly recommend :-)

Safe lock install, open & repair
Katya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Alex is great. Basically dropped everything and came to help. Within five minutes he had unlocked the door I was trying to unlock all day. 5 stars.

Paid $140–160Reasonable priceSafe lock install, open & repair
Diego1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

we had a broken safe and needed it unlocked asap called nova locksmith and actually called around alex from nova locksmith gave us the best deal to unlock the safe did a great job he’s prices are by far the best very reliable and easy to work with we are located in pacifica this kid is a real gentleman!

Great priceSafe lock install, open & repair
DavidLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was working with a photographer on a vacant unit when the door accidentally locked with all his equipment inside. I called Alex from Nova Locksmith, and he arrived quickly, was super friendly, and had the door open within seconds. Great service - highly recommend Alex and the Nova Locksmith team!

Great priceBuilding lockoutsSafe lock install, open & repairLock rekeying
Viv2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend Alex. Called him in the morning, got an appointment for the afternoon to re-key some house keys, and he found an opening even earlier than that and completed the job within 3-4 hours of my call. Was prompt, efficient, knowledgeable, brought all of his supplies with him in his truck. Also gave great…

Paid $200+Reasonable priceBuilding lockoutsSafe lock install, open & repairLock rekeying
DonaldLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex is a great locksmith. He helped me choose the appropriate locks for my home. He was punctual and his work is excellent. He is also a very nice guy. I recommend him highly.

Reasonable priceSafe lock install, open & repairLock rekeying

Show more safe lock install, open & repair reviews (5 more) →

Price

$192+27% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 41%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying243$114–$282
Door lock & bolt hardware installation60$143–$323
Building lockouts45$96–$173
Repair hardware40$103–$282
Security door locks30$115–$191
Safe lock install, open & repair25$81–$282
Installation23—
General repairs10—

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