Experts Reviews · Company report
Nova Locksmith logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty93−0.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nova Locksmith

Daly City, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 2,275 Google reviews

Report card

Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Locksmith is better than 95% of locksmiths.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Locksmith is better than 93% of locksmiths.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Locksmith is better than 93% of locksmiths.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Locksmith is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Locksmith is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Locksmith is better than 10% of locksmiths.F
10

Reviews for your job

Customers hired Nova Locksmith for 8 kinds of job.

Nova Locksmith for security door locks

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$115–$191
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Security door locks”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Security door locks”

Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I needed a keypad upgrade to my residential security gate door, which has a tricky interior layout. Not made for anything much larger than a deadbolt cylinder, and pre-dated most keypad locks. I researched a bunch of brands online, but the nature of the metalwork on the door turned this into more job than I could…

Reasonable priceSecurity door locksDoor lock & bolt hardware installation
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We open another location for a Pilates and we needed to change and add security to our door. It is a commercial Adam’s rite lock and they helped us rekey, the gentleman who helped us. His name was Alex very affordable and they helped us beef up the unit with a security plate and they will also come back to install…

Great priceSafe lock install, open & repairLock rekeyingSecurity door locks
Kacie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alex has helped us on two separate occasions, installing an electric lock and repairing a 20+ year old lock that was stuck. He knows what he is doing and is great to work with, highly recommend!!

Paid $200–250Great priceSecurity door locksRepair hardware
Gina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alex did an incredible job at our Blue Bottle coffee in Berkeley California. We have a handicap push button that he repaired and also changed the keys at our commercial push panic device. Also, we were missing a screw. He was able to get that.

Great priceSafe lock install, open & repairLock rekeyingSecurity door locks
CaliforniaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex was Great, communicated quickly over the Phone and Text Message. He explained all pricing to me over the Phone. Scheduling was also very easy. I had to replace the Mechanism to my Front Door. He also grinded down my front door Dead Bolt Plate that was misaligned. I also installed a High Security Dead Bolt to…

Paid $200+Reasonable priceSecurity door locksRepair hardware
MelissaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alex from Nova Locksmith is incredible! He professionally and expediently made a repair for me in very short notice. And he is so friendly and helpful. You are awesome Alex!

Paid $80–100Great priceLock rekeyingSecurity door locks
JamesonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ Exceptional service from start to finish, highly recommended for anyone in need of a reliable and skilled locksmith! I recently hired NOVA Emergency Locksmith for my commercial space, and I couldn’t be more impressed! Alex responded immediately, arrived promptly, and handled everything with a high level…

Customer photo from Jameson's review
Reasonable priceSecurity door locks
lam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

thank you david

Security door locks
Riley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had our store broken into and called nova locksmith to install high security locks Alex did amazing job with our commercial lock and completely changed it another locksmith wasn't able to do so,great great prices and best customer service.

Great priceSecurity door locks
Carlos3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had our store storage lock broken Alex did a great job replacing our commercial entry lever lock here on pier 39 in San Francisco he showed up right away great price and a real gentleman

Great priceSecurity door locks
Daniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex did great work at our bar “Bottom of the Hill” he’s being working for us for years now always reliable affordable and a real sweetheart.

Great priceLock rekeyingSecurity door locksDoor lock & bolt hardware installation
Denny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The locksmith (Victor Crewdson) was absolutely professional, informative and efficient. I highly recommend him.

Lock rekeyingSecurity door locks+ Responsiveness+ Punctuality+ Quality
Pam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My tech was fantastic! Friendly, professional, helpful. I feel safe in my home and comfortable with how to use the equipment. He also went the extra mile to help me with existing equipment that was here when I bought the home but didn’t know how to use. Now I have two layers of protection.

Door lock & bolt hardware installationLock rekeyingSecurity cameras+ Responsiveness+ Punctuality+ Quality
Jojo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the second time I have used Arco’s services first time was for my home and the second for an office. They are great, very helpful and professional. If you have any locksmith needs they should be top of your list to call. You will be happy you did. Brent and James were great to work with.

Door lock & bolt hardware installationLock rekeyingSecurity door locks+ Responsiveness+ Punctuality+ Quality
Maria15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician Nrent was very pleasant and instructed me in the use of the alarm system.

InstallationSecurity door locks
Owner1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician was on time, very efficient, pleasant, and answered all of my questions. A fine experience! I will recommend your company to others. Thank you!

Lock rekeyingSecurity door locks+ Responsiveness+ Punctuality+ Quality
ChristianLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are awesome. On time and very fast. Their prices are also very reasonable. I will definitely us ARCO again!

General repairsDoor lock & bolt hardware installationInstallation+ Responsiveness+ Punctuality+ Quality
Dr.Local Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Victor arrived exactly at the time he said he would in the text he sent me. He reset my garage openers, my outside garage entry keypad, and all the locks in my home. He tested everything to make sure it worked well. He asked if there was anything he could explain. I asked him for additional information on the…

Lock rekeyingSecurity door locksService not listed+ Responsiveness+ Punctuality+ Quality
Ben2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex is terrific. He’s always on time, works fast without sacrificing quality. He’s also a nice and trustworthy guy. Highly recommend!

Lock rekeyingSecurity door locks+ Punctuality+ Quality+ Professionalism
Hanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex was amazing! I definitely recommend using his services. He was efficient, professional and very experienced. He was able to change my locks without any worries and he did it with a smile on his face! He was a pleasure to work with! Thanks Alex!

Building key copyingSecurity door locks+ Quality+ Professionalism+ Value
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and personable! Alex took on a complex job involving a broken door and installed a great new lock system, saving the door from being replaced. Best locksmithing service I have experienced.

General repairsDoor lock & bolt hardware installationInstallation+ Punctuality+ Quality+ Professionalism
Marcelo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’m a manager on a shell gas station Alex did a great job Will use him again no matter what he was on time Price was great and was able to secure our door locks and window locks custom made!

Security door locksWindow locks+ Punctuality+ Quality+ Professionalism
Kimball2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Lock rekeyingRepair hardwareSecurity door locks+ Responsiveness+ Punctuality+ Quality
Sherree4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

InstallationLock rekeyingSecurity door locks+ Punctuality+ Quality+ Professionalism
MargaritaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lock rekeyingSecurity door locks+ Responsiveness+ Punctuality+ Quality
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lock rekeyingSecurity door locks+ Quality+ Professionalism+ Value
BharatiLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationInstallationLock rekeying+ Responsiveness+ Punctuality+ Quality
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lock rekeyingSecurity door locks+ Responsiveness+ Punctuality+ Quality
martin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Security door locks+ Responsiveness+ Professionalism
Terrill10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Door lock & bolt hardware installationSecurity camerasSecurity door locks+ Responsiveness+ Punctuality+ Quality

Price

$192+27% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 41%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Lock rekeying243$114–$282
Door lock & bolt hardware installation60$143–$323
Building lockouts45$96–$173
Repair hardware40$103–$282
Security door locks30$115–$191
Safe lock install, open & repair25$81–$282
Installation23—
General repairs10—

Compare with