Experts Reviews · Company report
Nova Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%88+24.8Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Nova Nails & Spa

Nashua, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 656 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Nails & Spa is better than 92% of nail salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Nails & Spa is better than 88% of nail salons.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Nails & Spa is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Nails & Spa is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Nails & Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Nails & Spa is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nova Nails & Spa for 8 kinds of job.

Nova Nails & Spa for dip powder

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$63
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Dip powder”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 40

All 36 Google reviews tagged “Dip powder” · showing 20

AndrewLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a fantastic first time experience. They are all focused and attention to detail. Make you truly feel relaxed. They offer free drinks with treatments They even multie task pedi and mani at the same time to speed things up. Will definitely be coming back again for next visit. 10/10 vest nail salon we have tried…

Paid $60–80Men's manicuresPedicureDip powder
CrystalLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing experience! Same tech did my dipping powder nails and pedicure. Eyebrows were good too! Will definitely be back

Customer photo from Crystal's review
Paid $120–140PedicureWaxingDip powder
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic service! Felt pampered with manicure. Great pedicure and waxing!

Paid $160–180PedicureWaxingDip powder
LisaLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My tween daughter and her bestie wanted to get their nails done for their Girls Dayyyy!! 😊 Nova Nails came up in my search and the reviews looked promising so I gave them a call. They were able to get them both an appointment within the hour. The salon is absolutely beautiful! Very, very clean! And just a beautiful…

Paid $60–80Dip powderGel manicures
lslinder113 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tanya does a wonderful job

Dip powder
Marg12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service was excellent! I’ve been coming here since they opened and won’t go anywhere else.

Paid $80–100PedicureDip powder
Tracy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 mani/pedi experience with my friend for my birthday! Complimentary mimosas were the best. Will definitely be back!

Paid $80–100Nail paintingDip powderManicure
Stephani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and excellent mani/peds!! Would definitely recommend.

Paid $80–100Nail paintingPedicureDip powder
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Nice clean atmosphere. It was really busy the day I went with kids in salon moving about which took away from Nova pedicure. The workers all were calm, friendly and did their best to keep appointments moving but did seem over booked.

Paid $140–160PedicureDip powder
Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve been getting my manicures and pedicures here for a while, and I can’t recommend them enough! Tanya consistently does amazing work and always goes the extra mile to make sure everything is perfect. The attention to detail, professionalism, and genuine care really set them apart. The pedicures are hands down the…

Paid $120–140PedicureDip powder
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tanya did a great job! She brought me a coffee and was very friendly. I got a pedicure with gel and manicure with dip. This is the second time I’ve come here and I will continue to come back. Everyone there was super friendly.

Paid $100–120Polish removalNail paintingPedicure
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is my first time here and I loved working with Hannah

Paid $100–120PedicureDip powder
JessicaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best nail salon I’ve ever been to! Hands down. The staff are kind, the place is beautiful (new) and super clean. Honestly, go for the pedicures— unbelievable!! I drive 20 min each time I get my nails done to experience this place.

Paid $60–80Dip powderManicureGel manicures
EricaLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everything about my experience at Nova Nails was perfect. Booking was super easy, the entire staff was warm and welcoming, and the space itself is beautiful and elegant. My best friend and I came in for gel pedicures and dip manicures, and we both left so happy with the results. It felt like such a relaxing,…

Paid $40–60Nail extensionsPedicureDip powder
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have been looking for a new location to get my nails done locally and decided to try out Nova Nails. Im so glad I did ! The team there is so attentive and tried to make my experience the best it could be. Sonny does amazing work , manicures and pedicures. The location was super clean. I will definitely be going back.

Paid $100–120Sculpted nailsNail paintingPedicure
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Beautiful salon! Very clean and super friendly staff. Great experience overall!

Paid $40–60Dip powder
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best experience at a nail salon I have ever had!!

Paid $100–120Nail extensionsPedicureDip powder
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

This salon is amazing! The staff are very nice and professional. I would highly recommend their services!

Paid $100–120PedicureDip powder
jen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

First visit to Nova Nail. Will definitely be going back!!

Paid $40–60Dip powder
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Sony did an amazing job on my pedicure and manicure today! 10/10⭐️

Paid $100–120Polish removalPedicureDip powder

Show more dip powder reviews (16 more) →

Price

$710% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure203$45–$73
Nail painting74$48–$81
Nail art71$61–$96
Manicure62$45–$73
Gel manicures57$50–$91
Nail extensions55$58–$86
Dip powder36$45–$63
Acrylic nails35$50–$79

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