Experts Reviews · Company report
Nova Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%88+24.8Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Nova Nails & Spa

Nashua, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 656 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Nails & Spa is better than 92% of nail salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Nails & Spa is better than 88% of nail salons.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Nails & Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Nails & Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Nails & Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Nails & Spa is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nova Nails & Spa for 8 kinds of job.

Nova Nails & Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.62
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$73
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 82

All 62 Google reviews tagged “Manicure” · showing 20

TeahLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My first time visiting this salon based on the reviews. I got UV Gel pink cat eye style nails & I couldn’t be happier with the end results. My nail tech paid attention to detail which is super important to me. I never got the name of the woman who did my nails but she was kind & did an amazing job & needless to say I’ll be returning!

Customer photo from Teah's review
Paid $60–80Nail paintingManicureGel manicures
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First time visiting was fantastic. Very happy with the service and how my nails came out!

Paid $100–120Polish removalPedicureManicure
Kaelin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tanya and her whole team are such incredible people! Tanya was so kind and made sure that my nails were to my liking every step of the way! This is my new go-to spot. Incredible work! 💗

Nail artNail extensionsNail painting
Sinead2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I never get my nails done, but I needed fancy fingers for a formal event and they turned out beautifully! The ladies who helped me were so sweet and patient with my indecisiveness and questions. Would definitely come back.

ManicureGel manicures
AndrewLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

What a fantastic first time experience. They are all focused and attention to detail. Make you truly feel relaxed. They offer free drinks with treatments They even multie task pedi and mani at the same time to speed things up. Will definitely be coming back again for next visit. 10/10 vest nail salon we have tried…

Paid $60–80Men's manicuresPedicureDip powder
Marangelie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super beautiful nails. It's going to be my to go now spot. Booked last minute with my daughter. We both got mani pedi. Love how our nails came out. Now we are absolutely ready for out trip.

Paid $100–120Nail artNail designsPedicure
MadyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ben was wonderful! He was very meticulous and was asking me how I liked the nails and questions throughout. I got an acrylic full set for $65, very reasonable normal price for acrylics, they got me in very quickly and offered me a complimentary drink! :) very clean place, super nice accommodating employees- I will be returning !

Paid $60–80Acrylic nailsManicure
KateLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When I decide to treat myself to a pedicure/manicure, I usually just walk in wherever is nearby and open on a day I have time. This time, a friend made us appointments, and she chose well! We both got the Deluxe Pedicure, and a manicure. We were welcomed warmly, and settled into new, classy pedicure chairs with…

PedicureSpa servicesManicure
TyTyLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend Nova nail salon and spa! I was extreamly impressed by all aspects of this place today, from cleanliness to staff to service, they were awesome!!! The attention to detail was unlike any other nail salon/spa I have experienced in New Hampshire.

Paid $60–80Sculpted nailsNail artNail extensions
Leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been coming to Nova Nails for the past few months after trying a bunch of different places in Milford/Amherst/Nashua area. They never disappoint and are super consistent with the quality. Also they can do any design you ask, and always do a great job!

Paid $60–80Nail artNail extensionsNail designs
alba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very happy with the outcome! I went in for a double pedicure with Sonny and a full set manicure with Sonya! And its was amazing! 1000000000/10 recommend, and will definitely come back! Super clean, nice, professional organize, efficient, fast but still precise and they know what they are doing!

Nail paintingMen's manicuresNail designs
Tracy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 mani/pedi experience with my friend for my birthday! Complimentary mimosas were the best. Will definitely be back!

Paid $80–100Nail paintingDip powderManicure
Stephani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service and excellent mani/peds!! Would definitely recommend.

Paid $80–100Nail paintingPedicureDip powder
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

1st time here. Very clean, professional. Great Gel Manicure. Extra time taken to clean up my cuticles. Would not hesitate to return

Paid $40–60Polish removalManicureGel manicures
Jody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent service and friendly staff. I will definitely be going back.

Paid $120–140Acrylic nailsPedicureManicure
Tracey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great place and very friendly. Will definitely be back

Paid $40–60PedicureManicure
kt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The workers here are so talented, they gave amazing service to me and my younger sister I usually go to nail techs but I wanted to try this place out and they definitely didn’t disappoint.Will be coming here from now on!!

Paid $140–160Nail artNail extensionsPolish removal
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent gel mani and pedi - thank you Sonny!

Paid $100–120PedicureManicureGel manicures
BethLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nail tech (Ben?) was wonderful

PedicureManicure
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ben was so great!

Nail paintingPedicureManicure

Show more manicure reviews (42 more) →

Price

$710% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure203$45–$73
Nail painting74$48–$81
Nail art71$61–$96
Manicure62$45–$73
Gel manicures57$50–$91
Nail extensions55$58–$86
Dip powder36$45–$63
Acrylic nails35$50–$79

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