Experts Reviews · Company report
Nova Nails & Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%88+24.8Replies to reviews 8%100+8.2Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Nova Nails & Spa

Nashua, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 656 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nova Nails & Spa is better than 92% of nail salons.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nova Nails & Spa is better than 88% of nail salons.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nova Nails & Spa is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nova Nails & Spa is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nova Nails & Spa is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nova Nails & Spa is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nova Nails & Spa for 8 kinds of job.

Nova Nails & Spa for nail painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$81
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 54

All 74 Google reviews tagged “Nail painting” · showing 20

Dorothy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Had a great experience here with Kay as my nail tech. Will definitely be going back

Paid $80–100Sculpted nailsNail artNail extensions
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Very clean, professional and up to date with new trends. Mia is my girl and does the best job!

Paid $60–80Sculpted nailsNail artNail painting
TeahLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My first time visiting this salon based on the reviews. I got UV Gel pink cat eye style nails & I couldn’t be happier with the end results. My nail tech paid attention to detail which is super important to me. I never got the name of the woman who did my nails but she was kind & did an amazing job & needless to say I’ll be returning!

Customer photo from Teah's review
Paid $60–80Nail paintingManicureGel manicures
CathleenLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Beautiful Gel X French manicure in under an hour - wow! Tanya did a beautiful manicure, my first time here and I will definitely return. Can’t wait to try their pedicure services!! Thank you Tanya!

Paid $60–80Nail extensionsNail painting
Yesenia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I enjoyed the service! Very classy. I would highly recommend. I love my nails 😍💕

Paid $100–120Nail painting
Kaelin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tanya and her whole team are such incredible people! Tanya was so kind and made sure that my nails were to my liking every step of the way! This is my new go-to spot. Incredible work! 💗

Nail artNail extensionsNail painting
Charlotte5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nice clean salon service was excellent. Mimosas were excellent will be back.

Polish removalNail painting
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service, very friendly, took their time, and did great work. We will be back!

Nail artNail extensionsPolish removal
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is my second time visiting Nova Nails & Spa. The first time I came in with a photo from Pinterest and the nail tech Tan Le SLAYED. My nails looked exactly like the photo and definitely looked the best they ever have after leaving a salon. This second time I decided to book a Nova Pedicure and Manicure with my…

Customer photo from Ashley's review
Paid $140–160Nail artNail paintingNail designs
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Love it there

Sculpted nailsPolish removalNail painting
Ariana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tanya was incredible! My husband and I had the best pedicures and my nails came out perfect! Would absolutely recommend this place!!! The salon itself is very clean and has the best salon chairs.

Nail extensionsNail paintingPedicure
TyTyLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend Nova nail salon and spa! I was extreamly impressed by all aspects of this place today, from cleanliness to staff to service, they were awesome!!! The attention to detail was unlike any other nail salon/spa I have experienced in New Hampshire.

Paid $60–80Sculpted nailsNail artNail extensions
Brianna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very good and professional in a busy salon. The woman have great advice for healing my nails and paid close attention to detail. I only got plain nails but this is my favorite set I’ve ever gotten!

Paid $60–80Nail artNail extensionsNail painting
Lee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very friendly staff, beautiful salon, and nails were done beautifully! I brought my granddaughters for acrylic nails and I also got a pedicure. The girls are SOOO happy with how their nails turned out. The pedicure chairs are amazing and you could easily fall asleep lol. We will be back!

Nail artNail extensionsNail painting
alba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very happy with the outcome! I went in for a double pedicure with Sonny and a full set manicure with Sonya! And its was amazing! 1000000000/10 recommend, and will definitely come back! Super clean, nice, professional organize, efficient, fast but still precise and they know what they are doing!

Nail paintingMen's manicuresNail designs
Kelsey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Outstanding and can’t wait to come back!

Paid $40–60Nail painting
Malaya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was so nice and relaxing. I got the Rose pedicure. I will definitely be coming back soon.

Paid $60–80Nail artNail painting
Pharaoh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Went for the Rose Pedi. Amazing and so relaxing. Superior service.

Paid $60–80Polish removalNail paintingPedicure
Dremoy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Would definitely recommend. Great service, great staff.

Paid $80–100Nail paintingMen's manicuresPedicure
Tracy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

10/10 mani/pedi experience with my friend for my birthday! Complimentary mimosas were the best. Will definitely be back!

Paid $80–100Nail paintingDip powderManicure

Show more nail painting reviews (54 more) →

Price

$710% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure203$45–$73
Nail painting74$48–$81
Nail art71$61–$96
Manicure62$45–$73
Gel manicures57$50–$91
Nail extensions55$58–$86
Dip powder36$45–$63
Acrylic nails35$50–$79

Compare with