Novasteam LLC

Excellent job, I would definitely use them again

I’m absolutely thrilled with the results! Nathan did an amazing job cleaning my carpet. It looks beautiful, fresh, and like new again! He was professional, thorough, and very friendly. I’m so happy with how it turned out and would definitely recommend novasteam to anyone looking for a great carpet cleaning service.

If you are in Tri Cities, Washington or surrounding areas and need your carpets cleaned, you’ve found them! They took care of the carpets in my house and it smells brand new! Give them a call!

Nathan did a Fantastic job! I had another carpet cleaner come out and leave my carpet feeling like it had wax, the Steam worked out Great and has my carpet feeling new again.

Set up was easy! Nathan was there on time and he did a great job. I’d use them again.

I thought Nathan was honest and professional in his service. I feel he did a very good job in cleaning an obviously challenging carpet cleaning. I will recommend your company to my friends.

They did a great job. Nathan was kind and professional. We super appreciated him coming back and grabbing a missed spot the next day, due to us not moving our couch properly.

The employee was very polite and professional.

Nathan was professional courteous and quick ! Will definitely be calling for more next cleaning

One of the best crept cleans I have had. They were friendly and helpful and the carpet wasn’t overly wet when they were done. Would recommend!

Did a wonderful job, it looks great 👍😃

I am very pleased with the service and I will continue to use this company on a yearly bases.

Nathan from Novasteam arrived early to clean my upstairs carpet and stairs today. Fantastic job as always!

Novasteam has done it again! I have never been disappointed. Nathan came out today and did a great job, very professional.

Great service. I have had them at least three times. Very professional and fair. Will Continue to use Novasteam in the future.

They gave me a quote without looking first and at the end the bedroom carpet looked worse, just like when you wash an area rug with a hose 🤪 I didn’t expect all the stains to be gone but didn’t expect the carpet to look dirty still or even worse than before. It also started smelling moldy. I ended up ripping… Read full review

Great job, good service , very professional workers

Fantastic Service. I was overwhelmed & shocked at the results. 100% recommend!

I am thrilled with the results. The technician was incredibly polite, arrived on time and explained the whole process. Highly recommend Novasteam.

I had a dog eat a whole bag of dog food and got sick all over my bedroom floor and carpet. These gentlemen came right out, clean the carpet so good! It smells wonderful in there and the carpet is so soft

Great guy's, left our carpets looking great and great deals.

Great Experiance Kai was very friendly fast and very honest about what the outcome was going to look and smell like. would use his services again hands down.

I want to say over the years I have used many carpet cleaning companies. I was told about NovaSteam so I thought I would give them a try. From the moment Ty arrived I knew this was a good choice. He walked me thru the process showed me the trouble spots and got right on it. The results are amazing! I don’t need to… Read full review

Absolutely amazing experience!! The technician (and company owner) Kya cleaned all of my upstairs carpets thoroughly and efficiently and they look incredible. He was extremely friendly and personable as well and gave me advice on our air duct needs without being pushy or salesy. Would absolutely recommend this company!

The technician was knowledgeable about the different types of fibers being cleaned and how best to clean each. Our carpet is clean and smells great!

HANDS DOWN this was the best customer service experience I have ever had!!! Not only did Kya do a PHENOMENAL job with my carpets (made them like new!), he also brought amazing energy and positivity into my home!!! I would trust him to do the job even I wasn’t present! 10 out of 10!!!

My carpets look great!! Thank you for the great service!!

My carpets look new and smell great! They cleaned urine spots from my puppy. Price is great! So worth every penny! I will be a regular customer!

Novasteam has cleaned our carpets, ducts, and detailed our boat and truck. Kya does a wonderful job every time and we will continue to use and recommend him to everyone we know!

He was quick and made the carpets look great. I really appreciated his honesty. We would definitely book again

NovaSteam was absolutely THE BEST! Not only was he so professional but he was personable too. He took extra time to work out some mess that previous cleaners failed to address and I really appreciated it. We’ll be booking them for our window and exterior house cleaning too - why not stick with the best once you find them?!?!

Always very pleased with their work! Very friendly and professional! Reasonable prices too!

Great attention to detail! We bundled many services today. Vent cleaning, dry vent, carpet cleaning, window washing, gutters, solar panels,you name it! Gave us some great tips. We will definitely use them every year.

It was most definitely a Great experience. The carpets look fantastic. I would definitely have kayak anytime.

Did a super amazing job on our living room and carpets. Very easy going and has great pricing. Will be booking again for sure!

Kya did an amazing job cleaning the carpets in our home. He was very professional, took the time to assess everything, and explained the process clearly. You can tell he knows what he’s doing. The carpets look so much better and feel fresh and clean. I would definitely recommend him and will be using him again!

The carpet cleaning service at our store “Cricket Wireless” location was absolutely Superb and satisfying to see! The transformation was incredible — Kya made the carpets look completely brand new. Every trace of grease and dirt that had built up over time was thoroughly removed, leaving the entire space fresh and… Read full review

Fast, efficient, extremely knowledgeable!

I have used a lot of different companies for carpet cleaning over the years working in property management and am extremely impressed with Novasteam after trying them out. Their communication and notification system is perfect, quality of work was above expectations, and price still came in lower than comparatives.… Read full review

Novasteam was fantastic. I will definitely be using their services again!

Kya was very professional and educated us on understanding the condition of our carpet and area rug. He went above and beyond to identify micro-bacterial spots and recommended a chemical to address the issue to remove the bacteria from the carpet. He was very personable, knowledgeable, and efficient! He was very… Read full review

What a great job! Timely professional and kind. Can’t wait to have them back

Excellent customer service and consistent, high-quality results! My carpet and furniture have never looked better!

This is the 2nd time I have used Nova Steam here in Kennewick, Wa. Kye did a fabulous job both times!!! Cleaned my furniture and carpets! Will never use anyone else!

Prompt and excellent service. I will be recommending them

Very happy with the carpet cleaning! Our living room area rug was "gross". Now it looks brand new! We will be calling for other services soon!

Very quick and efficient with excellent results

Professional and friendly service

Amazing company to work with! Very knowledgeable on services needed and so professional. They did a very thorough and detailed cleaning. I wholeheartedly recommend you use this company.

10/13/25 Novasteam came to the rescue again. My light couch has survived 15 years with 12 grandkids. This weekend was the real test when I found a paint smudge left by little hands on my ivory couch. Kya showed up on Monday and first tested the material of my couch for colorfast ability and then used his… Read full review

We get our carpetes cleaned routinely by Novasteam. They are always quick, efficient and friendly, and our carpets look AMAZING when they are done.

This was our second time having Kya from Novasteam clean our carpets, and once again he did an excellent job. The entire process, from scheduling to completion, was seamless and communication was clear and professional. Kya not only left our carpets looking great, but also took the time to inspect our vents and… Read full review

I highly recommend this company to anyone needing their carpets cleaned. They are so professional and thorough. Joleen D

I have used nova steam multiple times for everything. Grout cleaning, vent cleaning, carpets, hard wood. They continue to do an outstanding job and will continue to use their expertise. 100/10 would recommend

Always on time. Kya and his team are professional and fast.

Great communication with Kya before, during and after service. The guys came in and were so respectful of my home. They were efficient at getting the job done. Super friendly but yet still professional to where I felt very comfortable having them freely go throughout my home.

As always, Novasteam is absolutely the best in all ways! Great deals, service, and professional! Thank you!!

Wonderful service , I love looking at my carpets when he is done. My really old carpet almost looks new and it has a bright and shinny look. Would definitely highly recommend.

Great customer service , fast and efficient.

Michael was on time and very professional. He did an excellent job cleaning my carpets. I will definitely call Novasteam again for future carpet cleaning!

Excellent service, remove stains and they don’t come back. Technician/owner Kaya polite and professional!

My carpet was very stained from my elderly pug. I thought I was going to have to replace the carpet because it was so bad. Nova steam did an incredible job removing the stains! Carpet looks brand new! I will definitely call them back for all my carpet cleaning needs, highly recommend!!!

Michael was very professional, and did an excellent job! I will refer this company to every I know who needs their carpets cleaned. I will not use any other company for carpet cleaning in the Tri- Cities. Novasteam is top notch.

Punctual!! Great price and knowledgeable folks. Will use again. Infact this is my second time.

Great work. Great price. My carpets look awesome & the smell is pleasant not overpowering & didn’t trigger my allergies. Carpets were fairly dry when service was completed. I would definitely recommend them!

Hands down one of the best carpet cleaning services I ever had. I have a rescue cat with urinating issue. This service has minimized the odors. The perfumes in the cleaner smelled so nice. I've tried several companies and this company by far has my vote. They got spots out other competitors didn't. Like the hard… Read full review

Could not be happier with my experience with Novasteam! Hands down the best experience I have ever had with a cleaning service. From scheduling to completion of the service. Michael was especially considerate of all carpet cleaning requests and deodorizing services. Best value for the money. Thank you!

Mike did an amazing job.

Really pleasant young man!!! Was great to talk to, told me straight what could and could not be done. Appreciated him and the price! Thanx!

Incredible service. Fast and friendly. Made my area rug look brand new again. Highly recommend for both professionalism and quality of work.

Did a great job and got me in fast. Called and communicated with me along the way very nice.

Absolutely fantastic service, and my carpets never looked better! Very professional, yet very friendly, and outgoing. Michael was amazing! Quick response to my inquiry, and scheduling was super easy. Arrived ON TIME, and after a quick walk through of all areas to be cleaned, he went straight to work, and did an… Read full review

Tech called ahead of time to see if it was okay to heading out, very polite, great customer service will definitely use Novasteam in the future carpets look great.

Michael was professional, knowledgeable, and thorough. He explained the process, especially the problem stains and the cleaning process for them. The result of his effort was a clean, beautiful carpet. I am very satisfied with all he accomplished and with the reasonable cost.

UPDATE: Went and purchased a carpet cleaner from lowes, started cleaning over the area this company charged almost $300 to “clean” and instantly black water appeared. (TWO DAYS AFTER MY $300 SO CALL CLEANING” DISAPPOINTED and will be calling to discuss a resolution. This company is not a cleaning company maybe a… Read full review

Great service!

I have used Nova Steen a few times now and I’ve been very impressed every time! They do an excellent job, and are courteous, and reasonably quick! I am always happy I have use them. I would highly recommend!!

Good quality, value, responsive and very professional. My second time using this company; highly recommend them.

Michael did an amazing job on our carpets my wife will be thrilled!!! That man deserves a raise!!!

My carpets are fresh and clean. Michael was very helpful and professional. Michael did a good job cleaning my carpets. I recommend Novasteam to anyone looking to get carpets cleaned.

This company was the only company willing to just clean my stairs! The fella doing the work was by friendly, explained exactly what he was doing and did a great job! I highly recommend this company!

Outstanding service fast very informative

Michael was very courteous and did an awesome job of cleaning our carpets. We will definitely use them again.

Good job 👍

My carpets get so dirty with 6 adults and five dogs it can get pretty bad. Mike is a magician when he leaves looks like new carpeting.

He arrived on time, was very pleasant and did a great job on our stairs, landing and bedroom. Will definitely call again. Thank you Michael.

They were the most professional and respectful technicians and went above and beyond. The duct cleaning was awsome and the carpets were awsome thank you

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