Now Delivery Service Inc. logo

Now Delivery Service Inc.

Trucking company · South San Francisco, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%95+60.4Reliability 28%93+26.3Replies to reviews 8%20+1.6Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 31 courier servicesPosition by Experts Score among all companies we track in this category. · better than 53%
4.9 ★★★★★ 116 Google reviews · 19 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Oct 2026latest review

Now Delivery Service Inc. at a glance

Google reviewers rate Now Delivery Service Inc. 4.9 out of 5 based on 116 reviews, frequently highlighting punctuality, clear communication, and reasonable pricing for local trucking services in South San Francisco. Customers describe the company as reliable and professional, noting their ability to handle last-minute requests and coordinate with customs brokers effectively. A recurring criticism involves trucks blocking emergency vehicle entrances or failing to meet specific delivery time windows, though the majority of feedback remains positive regarding overall service quality.

  • Google rating: 4.9 out of 5 from 116 reviews (97% five-star).
  • Reviews on this page: 116 Google reviews (105 with written comments, 3 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Courier Service serving South San Francisco, California.

Data from Google, last updated November 2, 2026.

Score profile vs other courier services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction95Reliability93Craft & service–Value–Momentum100Replies to reviews20Satisfaction: 95 (median 92)Reliability: 93 (median 89)Momentum: 100 (median 100)Replies to reviews: 20 (median 49)
Now Delivery Service Inc.Courier Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Now Delivery Service Inc.: 95/100 on this factor. Category median: 92.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Now Delivery Service Inc.: 93/100 on this factor. Category median: 89.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Now Delivery Service Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Now Delivery Service Inc.: 20/100 on this factor. Category median: 49.D
20

Bar = this company · dark tick = category median.

Star ratings

116 Google reviews we collected

  • 5 stars11397%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 105 written reviews

  • Praise200100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Speed & response4020%
  • Staff & attitude3919%
  • Quality & results3115%
  • Would recommend3015%
  • Communication2814%
  • Honesty & trust2311%
  • Price & value105%

What customers talk about

We read 105 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “NOW Delivery did an excellent job working with my customs broker, collecting the crates as soon as they were available, and delivering them within hours.”
  • “They were incredibly fast, reliable, and professional throughout the entire process.”
  • “We had an excellent experience with Now Delivery Service Inc.”
  • “It’s rare to find a team this dependable — we truly value our long-term partnership with them and highly recommend their services.”
  • “Communication was clear, and the team was responsive and dependable from start to finish.”
  • “Really great company You can trust this company to move your cargo; they are very professional.”
  • “Their pricing is super fair, and they always get the job done!”

People customers mention

  • Aman 8 reviews
  • Ravi 6 reviews
  • Area 4 reviews
  • Bay 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a couple of large wooden crates that came into SFO via air freight. NOW Delivery did an excellent job working with my customs broker, collecting the crates as soon as they were available, and delivering them within hours. All at a very reasonable price. I would definitely use them again for local transport.

Consulate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had an excellent experience with Now Delivery Service Inc. They were incredibly fast, reliable, and professional throughout the entire process. My shipment was handled with care and delivered on time without any issues. Communication was clear, and the team was responsive and dependable from start to finish. I…

Veer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ravi is one of the best CEOs, he is kind and caring, he has tons of good energy, same for Amon, hes amazing

Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always great working with the Now Delivery team. Top notch communication, flexibility, and professionalism.

Drew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Now Delivery Service inc. is hands down one of the best companies I have worked with in the San Francisco area. Their services are top notch, they will help in anyway they can to get the job done. Most trucking companies state that, Now Delivery actually does it. They are a great asset to our business.

EduardoLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very organized team that makes any situation work. Needed 2 pallets of extremely fragile machines picked up and shipped from Berkeley to LA. They picked up the pieces within a couple hours of my call with a white glove delivery. Exceptional service!

Customer photo from Eduardo's reviewCustomer photo from Eduardo's review

Photos

Customer reviews

4.9 ★★★★★ 116 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Steve Dauber2 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a couple of large wooden crates that came into SFO via air freight. NOW Delivery did an excellent job working with my customs broker, collecting the crates as soon as they were available, and delivering them within hours. All at a very reasonable price. I would definitely use them again for local transport.

Consulate General of Mongolia1 reviewTotal number of Google reviews Consulate has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an excellent experience with Now Delivery Service Inc. They were incredibly fast, reliable, and professional throughout the entire process. My shipment was handled with care and delivered on time without any issues. Communication was clear, and the team was responsive and dependable from start to finish. I highly recommend Now Delivery Service Inc. to anyone looking for efficient and trustworthy delivery services.

Veer Dutt1 reviewTotal number of Google reviews Veer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ravi is one of the best CEOs, he is kind and caring, he has tons of good energy, same for Amon, hes amazing

Brian Lew1 reviewTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always great working with the Now Delivery team. Top notch communication, flexibility, and professionalism.

Drew Camier2 reviewsTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Now Delivery Service inc. is hands down one of the best companies I have worked with in the San Francisco area. Their services are top notch, they will help in anyway they can to get the job done. Most trucking companies state that, Now Delivery actually does it. They are a great asset to our business.

Eshand Dutt3 reviewsTotal number of Google reviews Eshand has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Delivered in one piece.Great communication.Best on timing

Eduardo ReyesLocal Guide · 17 reviewsTotal number of Google reviews Eduardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very organized team that makes any situation work. Needed 2 pallets of extremely fragile machines picked up and shipped from Berkeley to LA. They picked up the pieces within a couple hours of my call with a white glove delivery. Exceptional service!

Oleg ChukhmanLocal Guide · 89 reviewsTotal number of Google reviews Oleg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and timely! Always helpful, even on short notice. Appreciate you guys, thank you!

Melkin Arauz2 reviewsTotal number of Google reviews Melkin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really great company You can trust this company to move your cargo; they are very professional.

Mario Martinez4 reviewsTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best in the area. Always reliable. They put the customer at ease. Couldn't ask for a better team to work with.

Now Delivery Service Inc. on Google Maps →

Business details