How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENTB-National Tire & Battery
Chattanooga, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 758 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired NTB-National Tire & Battery for 8 kinds of job.
NTB-National Tire & Battery for oil change
Clear ✕All 34 Google reviews tagged “Oil change”
Joe and the others who assisted us with our F150 were wonderful to work with. They showed us what we needed so we didn’t have any doubts about their suggested repairs.
Great service and timely!!!
Jason was honest. Fast work. Much appreciated.
My service was fast with no hassle, and Paul was very attentive. He explained all the charges and was very friendly.
Clean shop, clean lobby, organized Mechanics. Exactly what I hope to see when coming to my local neighborhood shop. Very convenient location 5 minutes from my house. The front desk people are polite, and they do a good job of explaining whatever the situation is. Would recommend to my friends and family.
Received great service!!
Jason, Paul, and Austin were fantastic and completed my oil change and tire rotation so quickly! This is my third time visiting this location, and I will absolutely return. I love being able to call and ask questions because the staff is always so friendly. Plus, having a spotless showroom to enjoy during the wait is wonderful!
NTB on East Brainerd in Chattanooga has always helped me when I needed it. They have great customer service, great prices, and they do quality work that you can trust. They are my go to for tires, oil changes, and batteries.
The service was professional, and very informative of what needed to be done.
I have had my car there for minor services over the last 2-3 years.. recently I scheduled an oil change. As I signed in for the appointment I spoke to the young man and advised him of my tire pressure concerns, and he assured me that all would be addressed with the oil change.. on my last oil change with them my…
Excellent service !!
Quick, efficient & informative from check in to check out.
Staff did a great job!
The TEAM went above and beyond what I expected for service! I went for an oil change because Walmart did not have my filter. But I’m so GLAD I stopped in. Next purchase will be tires. The whole staff was kind, attentive and professional 🌟🌟🌟🌟🌟
These guys are nice and very knowledgeable
Employees are respectful and tell you exactly what they are doing and why it needs to be done.
Paul was excellent in meeting all of our needs. Very professional and outgoing. Will definitely return!!
Took my car in for an oil change, tire rotation and balance. I usually go to Walmart but got terrible customer service there and decided to shop around. Called and talked to Neil, a manager at the NTB store on east brainerd. He was able to be competitive with the pricing. I took the car in and had it worked on and…
NTB always does a great job! I take my personal and company vehicles here! Polite and professional!
Always great service and customer service
Always appreciate the customer service I recieve here.
Brought my 2018 sti in for tires, alignments, and services with this location and a tech named Avery has always done the work. Avery has done amazing jobs on my car with alignments, oil changes, and providing excelent results every time and always a very friendly face. Made the east brainerd store my go to location for getting services that i need done.
Lee, Paul, and Neil did an excellent job at the East Brainerd location when I came in for an oil change today. They are very professional and courteous. I highly recommend this facility to provide a professional experience with auto care needs.
Helpful and got me out quick.
Have always had a pleasant experience at this location!
Been coming here for all my car repairs and they're the best I've stuck with since I drive Lyft everyday! Honest mechanics and always do their best to help customers.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 136 | — |
| Oil change | 34 | — |
| Wheel alignment | 20 | — |
| Brakes | 17 | — |
| Battery | 8 | — |
| Steering & suspension repair | 6 | — |
| General repairs | 5 | — |
| Air & cabin filter replacement | 4 | — |
