How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENTB-National Tire & Battery
Chattanooga, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 758 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired NTB-National Tire & Battery for 8 kinds of job.
NTB-National Tire & Battery for tires
Clear ✕All 136 Google reviews tagged “Tires” · showing 80
Joe and the others who assisted us with our F150 were wonderful to work with. They showed us what we needed so we didn’t have any doubts about their suggested repairs.
Great customer service with Joe!! Very helpful.
Fast service, great experience
They did a great job getting my car in the shop quickly when I needed a repair that fell under my covered road hazards insurance for the tires. Highly recommend.
Aaron was a great help, and even helped me get a better price on four tires! Service was fast and friendly, would highly recommend.
Excellent customer service, great prices and fast work.
great place to go definitely recommend! very friendly staff! :)
Great! Quick and easy.
No issues, all was great.
Great and fast service highly recommend!!
Jason was honest. Fast work. Much appreciated.
Spoke with Austin regarding a set of tires. He was most helpful in the selection and arranging installation. Ordered tires, scheduled day, time and had project completed when expected. Many places to purchase tires in town but for me this is the place.
Incredibly helpful and friendly
Paul was very helpful. The service was great!
Jason and his team were great! Very nice, quick, and professional service. Would definitely recommend. Thank you!
Flat tire. Paul took care of it quickly.
I worked with Paul and Avery and they were great! They were honest and the price I was quoted was what I paid. The work was done in a timely manner. I definitely recommend NTB.
NTB is always great - great service! Speedy and efficient.
Always do a great job of being transparent about what your car needs and not overselling you services. Quick and easy.
Great service
Great service great prices!
Scheduled appt online. Seen immediately and checked in upon arrival. Had a diagnosis within 15 minutes.
The company ntb changed the oil on my Honda,that company rotated my tires which prevented me from having to pay in 10 months for a new set of 4 instead I'll get 2 more year s ,they also made all the idiot lights go off,my wife was impressed ,brought it all in for under $90.00 I'm a happy man
Had 2 tires replaced. Have gotten all my tires with NTB for over 20 years. They also let me know my battery needed to be replaced.
Received great service!!
Jason, Paul, and Austin were fantastic and completed my oil change and tire rotation so quickly! This is my third time visiting this location, and I will absolutely return. I love being able to call and ask questions because the staff is always so friendly. Plus, having a spotless showroom to enjoy during the wait is wonderful!
Great service
Just got a tire repaired. Very quick, nice and efficient!
They did a great job- worked my urgent situation I. As quickly as they could! Timely and customer service oriented.
NTB on East Brainerd in Chattanooga has always helped me when I needed it. They have great customer service, great prices, and they do quality work that you can trust. They are my go to for tires, oil changes, and batteries.
Salesman did not seem to be personable at all..didn’t take any of our info about our tire info, just asked for the keys and went outside without telling us what he was doing to our car. Will not be back because of the people only for the pricing.
NTB were real easy to work with and did a great handling my tire issues. I appreciate their support.
Come here for all tire rotations. Always done well
The service was professional, and very informative of what needed to be done.
Came in with some tires out of roundness. They processed my warranty and swapped for new tires
Always gets us in and honors a Military discount. Appreciate all the help!
Paul was amazing and super helpful!! Thank god I came in today!
Paul was able to help me immediately with my tire. I was in and out of the service station in less than an hour. Friendly and professional service at a reasonable price point. Highly recommend.
The East Brainerd location in Chattanooga, TN was so accommodating when I came in for a last minute tire repair before driving to the beach! Jason was so nice, courteous, and helpful to work with! Thanks NTB!
Paul did a great job. Fast too
Service was great and quick. I would recommend NTB for fast service.
Great quality, service and price.
Fantastic experience working with NTB! They were fast and efficient with an exceptionally friendly, helpful and knowledgeable staff!
It’s raining really hard and I needed to get my 4 tires changed I waited infront of bay 1 employees standing around looking Dumb and lost at the same time.. this was unprofessional they expected me to get out in the rain instead of pulling me in and asking what services I need but instead just left me hanging I will…
Quick, efficient & informative from check in to check out.
They do a great job
Always a great experience! Thanks for your help!
Amazing service , fast and attentive ! Kind group of individuals who not only did a quick check but also walked me thru the process and allowed me to see for myself what the issue was ! 10/10 definitely recommend
NTB / Mavis on E. Brainerd, Chattanooga is a well run business. Paul is a great manager and always makes things happen. Thank You Gentleman!!! Happy Hethcox
10/10 customers service and work! I had just left my home for a quick drink and suddenly my tire pressure dropped and I had a flat. I brought my car in and in less than 30 mins I was out of there. I usually get my car taken to the dealership and wait hours and get charged hundreds. I wasn’t charged a dime for this…
Great service
Great timely service.Clean and comfortable waiting area.
Xxxxx at this location went above and beyond for me. I moved here last year, but before I moved I had my truck fully set up to go by Mavis in Mooresville NC. New tires, alignment, oil change, the works. Long story short, they messed up my truck pretty bad and also put on different tires than what I bought,…
Had a slow air leak in my tire. Came at the end of the day right before they closed. Gave me some free air. Came back the next day had it fixed within an hour.
Excellent service
Excellent customer service from start to finish! The staff at NTB was professional, friendly, and got me in and out in a timely manner.
Amazing! Had a flat and they were closing in just a few minutes. They stayed open late to get my tire fixed and were incredibly helpful and friendly. Great customer service and I truly appreciate their help.
Drove in and took care me without an appointment or hesitation. Ask for Jason at NTB top notch customer service in every way. He even went out of his way to find me a discount.
Anytime Ive had issues with a tire that has a warranty they get me in and out quickly! Great prices and great service!
So glad I took my car to NTB! They were great all the way around. Great service! Quick and friendly and efficient. Jason was great and helped tremendously.
Jason did a great job for me. He was professional, honest and helpful. He gets my business!
Great service and super quick! Walked in and was able to get a battery installed and tires replaced and aligned in a couple hours. Polite and attentive staff as well, highly recommend.
These guys were awesome I broke down in my rental car had to cancel the appointment I had scheduled to fix the tire I was having issues with and they still got me in and fixed quickly very impressed with them James was very helpful
Guys here were great! I needed to get my tires changed and alignment fixed. Very helpful and fast.
Really fast service i Really liked
Thank you so much Jason, he provided great customer service & the technicians did such a great job .
This is a review for two seperate visits to the NTB on East Brainerd, Chattanooga, TN. I made an appointment to have my Santa Fe brakes replaced. After inspection, they told me I didn't need to do it yet, gave me a recommendation on when to come back and have the brakes re-examined and explained what they base…
Friendly staff and fast service. The guy I talked to knew his stuff and explained things very well.
Great service, very friendly
Very friendly.
Friendly, courteous staff. Took care of a nail that had fortunately not punctured the inner tire. No patch needed and no expense charged. Thanks NTB!
Fast service and friendly staff.
Neil was a great help when I got a flat tire on a rainy day, great customer service. I recommend you stop here for all your tire needs and emergencies.
Paul was great. Nicest and most trustworthy place in Chattanooga for most of you automotive needs
Highly recommend. Outstanding service, great price. Super nice people. I had an unexpected flat, they fixed it within hours on a Saturday. I am a repeat customer, and will continue to do business here.
Neil was wonderful, respectful and efficient. Thank you for all of your help!
Thank you to Paul at the East Brainerd NTB location! Was able to get my mom’s car serviced in a timely and efficient manner. Your kindness, professionalism and excellent customer service is greatly appreciated! Best experience I’ve had in years!!
Paul was excellent in meeting all of our needs. Very professional and outgoing. Will definitely return!!
Paul Edwards provides great service. My tire problems are resolved and he explains things very well.
Neil and team were friendly and helpful by staying late to help after an unexpected tire blow out
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 136 | — |
| Oil change | 34 | — |
| Wheel alignment | 20 | — |
| Brakes | 17 | — |
| Battery | 8 | — |
| Steering & suspension repair | 6 | — |
| General repairs | 5 | — |
| Air & cabin filter replacement | 4 | — |
