NTX Junk Removal logo

NTX Junk Removal

Debris removal service · Forest Hill, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 91 property cleanup servicesPosition by Experts Score among all companies we track in this category. · better than 53%
5.0 ★★★★★ 107 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

NTX Junk Removal at a glance

Google reviewers rate NTX Junk Removal five stars based on 107 reviews, noting the owner replies to all feedback. Customers frequently praise the company for punctuality, rapid response times, and clear communication during the removal process. Services include debris hauling, furniture disposal, and property cleanouts, with clients highlighting fair pricing and professional conduct. No common criticisms appear in the provided excerpts, which consistently describe positive experiences with the team's efficiency and attention to detail.

  • Google rating: 5.0 out of 5 from 107 reviews (97% five-star).
  • Reviews on this page: 107 Google reviews (103 with written comments, 16 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Property Cleanup Service serving Forest Hill, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other property cleanup services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

Satisfaction97Reliability99Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 97 (median 97)Reliability: 99 (median 98)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 91)
NTX Junk RemovalProperty Cleanup Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NTX Junk Removal: 97/100 on this factor. Category median: 97.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NTX Junk Removal: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NTX Junk Removal: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NTX Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NTX Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NTX Junk Removal: 100/100 on this factor. Category median: 91.A
100

Bar = this company · dark tick = category median.

Star ratings

107 Google reviews we collected

  • 5 stars10497%
  • 4 stars33%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 103 written reviews

  • Praise255100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response7429%
  • Would recommend4718%
  • Staff & attitude4417%
  • Price & value4016%
  • Quality & results3413%
  • Communication125%
  • Honesty & trust42%

What customers talk about

We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “NTX, a veteran owned business, was professional, timely and priced fairly.”
  • “Removed items requested in a timely manner, very responsive would definitely recommend.”
  • “Don was prompt, very professional, and got the junk out of my yard quickly and everything was neat.”
  • “And last but not least, he was very reasonably priced.”
  • “Great experience working with Don and NTX Junk Removal.”
  • “He was extremely responsive, communicated clearly, and made the whole process effortless.”
  • “We highly recommend NTX Junk Removal to anyone looking for efficient, dependable dumpster services.”

People customers mention

  • Don 30 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired NTX Junk Removal for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Last minute call for debris removal, he was here within the hour, and completed the task.

Reasonable price
Anita9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

NTX, a veteran owned business, was professional, timely and priced fairly. Give Don a call for your junk removal.

Great price
Toby12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience working with Don and NTX Junk Removal. He showed up on time, worked quickly and was a big help removing unwanted items from our storage building.

Jackie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Don, with NTX Junk Removal, was dedicated to a quick and safe removal of my special junk, my entire living room furniture set! Thank you for your professionalism. We appreciate you! Bobby and Jackie

Anthony-Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

NTX Junk Removal is hands‑down one of the best services I’ve ever used. Don was incredibly helpful from start to finish. He was extremely responsive, communicated clearly, and made the whole process effortless. When he arrived, he didn’t just do the job — he went above and beyond. Don handled everything quickly,…

Viet7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Don was amazing throughout the entire process A to Z. He responded, visited and quoted me a deck and small tree removal, all within the same day. During the service, he would provide me updates daily until everything was done. He also took the time to explain what he was doing and why he was doing it that way. And…

Customer photo from Viet's reviewCustomer photo from Viet's review

Photos

Customer reviews

5.0 ★★★★★ 107 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michael Stanley9 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Last minute call for debris removal, he was here within the hour, and completed the task.

  • Price assessment: Reasonable price
Response from the owner · 3 weeks ago

I appreciate you taking the time to leave a review of our work. More importantly, I appreciate you taking the time to share your story with me! Thank you Sir!

Anita Harris9 reviewsTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

NTX, a veteran owned business, was professional, timely and priced fairly. Give Don a call for your junk removal.

  • Price assessment: Great price
Response from the owner · 3 weeks ago

Thank you for your thoughtful review Ms. Harris. I wish you a long life of health and happiness!

Toby Yeary12 reviewsTotal number of Google reviews Toby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience working with Don and NTX Junk Removal. He showed up on time, worked quickly and was a big help removing unwanted items from our storage building.

Response from the owner · 3 months ago

Thank you Toby. Reviews like yours is what keeps us in business. We couldn't do it without you. Thank you Sir!

Jackie Erwin11 reviewsTotal number of Google reviews Jackie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don, with NTX Junk Removal, was dedicated to a quick and safe removal of my special junk, my entire living room furniture set! Thank you for your professionalism. We appreciate you! Bobby and Jackie

Response from the owner · 3 months ago

I enjoyed meeting you and being able to work for you! I also appreciate your desire to donate your living room set to Mission Arlington rather than throw it out completely! You are making a family out there very happy today.

Anthony-Anthony Anthony3 reviewsTotal number of Google reviews Anthony-Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

NTX Junk Removal is hands‑down one of the best services I’ve ever used. Don was incredibly helpful from start to finish. He was extremely responsive, communicated clearly, and made the whole process effortless. When he arrived, he didn’t just do the job — he went above and beyond. Don handled everything quickly, professionally, and with real attention to detail. You can tell he takes pride in his work. The job was done perfectly, and he made sure I was satisfied before he left. If you need junk removal done right, Don is the guy you want showing up. Highly recommend NTX Junk Removal.

Response from the owner · 3 months ago

I enjoyed meeting you and having the chance to work for you! Your response is exactly what we are aiming for when we take on a job. Thank you for the thoughtful review and all the kind words!

Viet Brian Nguyen7 reviewsTotal number of Google reviews Viet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don was amazing throughout the entire process A to Z. He responded, visited and quoted me a deck and small tree removal, all within the same day. During the service, he would provide me updates daily until everything was done. He also took the time to explain what he was doing and why he was doing it that way. And last but not least, he was very reasonably priced. All in all, I would 100% recommend. I'll definitely be using him for any future junk removal/demolition projects!

Response from the owner · 4 months ago

Thank you for taking the time for this thoughtful review Mr Brian! I know the weather slowed things down a bit making the project take a little longer than planned, and you all were very accommodating throughout the process. It was an absolute pleasure to meet you and we would be more than happy to accommodate any of your future needs.

Nicole Olibas7 reviewsTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I did some renovation work and ended up with a ton of debris to haul off. I called NTX Junk Removal and within 2 hours they were there and had all the debris removed. Awesome job and very reasonable.

Response from the owner · 6 months ago

We appreciate you reaching out to us to get rid of your bulk. By the way, you do great work!

Cecelia Drake6 reviewsTotal number of Google reviews Cecelia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don was prompt, very professional, and got the junk out of my yard quickly and everything was neat. I highly recommend.

Response from the owner · 6 months ago

You made my day better Ms. Drake! Thank you so much.

Becky Patterson9 reviewsTotal number of Google reviews Becky has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Removed items requested in a timely manner, very responsive would definitely recommend.

Response from the owner · 7 months ago

Thank you Ms. Patterson for taking the time to leave a review of our work! I can't tell you just how much it means to get feedback for work completed. I wish you all the best and please let us know if there is anything else we can do for you.

Kim Oglethorpe2 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Don is the best! He goes above and beyond to be sure things are done right. My family has used his service several times and will do so again in the future. Easy scheduling, good communication.

Response from the owner · 8 months ago

Thank you for taking the time to submit this review! It's always a pleasure to see you and get to work for you, and I look forward to working for you again in the future.

NTX Junk Removal on Google Maps →

Business details