Experts Reviews · Company report
NuBlue Electric, Plumbing and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%90+12.7Replies to reviews 7%51+3.6Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

NuBlue Electric, Plumbing and Air

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.8★ from 2,031 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NuBlue Electric, Plumbing and Air is better than 83% of tank installation.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 77% of tank installation.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NuBlue Electric, Plumbing and Air is better than 94% of tank installation.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 90% of tank installation.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NuBlue Electric, Plumbing and Air is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 51% of tank installation.C
51

Reviews for your job

Customers hired NuBlue Electric, Plumbing and Air for 8 kinds of job.

NuBlue Electric, Plumbing and Air for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$276–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.82%

All 63 Google reviews tagged “Drain cleaning” · showing 20

MariaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ryan was so nice and very knowledgeable. He answered all my questions that I had concerning my AC repairs. The drain line needed to be cleaned.

Paid $200–400OverpricedDrain cleaning
Tammy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very informative, answered all my questions. Polite, explained what he was doing and why. Called me when he arrived.

Paid $200–400Reasonable priceDrain cleaningPlumbing pipe repair
Shanika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience very quick & great communication

Paid $1–200Great priceDrain cleaningGarbage disposal repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ease plumbing was great to work with. They were very responsive and professional. I had serious issues with old cast iron pipes and they fit me in quickly and had it fixed before causing any damage. I would highly recommend Ease Plumbing, and shout out to Walker who has been to my house multiple times, he is fantastic to work with.

Paid $2,000+Reasonable priceOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have used NuBlue for my plumbing and hvac for the past 3 years. Very happy with their service and technicians.

Paid $200–400Reasonable priceDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Suzanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Super experience! The receptionist was super friendly and knowledgeable. Holden was a pleasure to work with. Super friendly, respectful and fast! Will definitely use again.

Paid $200–300OverpricedDrain cleaning
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jacob provided excellent service and the repair was reasonable and discussed before they performed work. I felt like they were not trying to make me buy parts I didn’t need, the repair was fast and I’d recommend again.

Paid $700–800Reasonable priceDrain cleaningSewer cleaning
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Technician was on time and very processional. Job was completed in a timely manner .

Paid $400–500Great priceDrain cleaning
Kelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Did an amazing job!!! Highly recommend

Drain cleaningPlumbing pipe repair
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Holton Clifton was very professional, he explained everything that was going on with my plumbing problem very well and if I ever need more work done, I will definitely request him to handle the situation, Thank you Holton

Paid $1,000+Reasonable priceDrain cleaningPlumbing pipe repair
JamesLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I own a large boarding kennel and was having drainage issues in my system Nu Blue plumbing came out at the time they said they would and fixed fix my problems at a reasonable rate. Will definitely use them in the future!

Drain cleaning+ Responsiveness+ Professionalism
JimLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Andrew Sheppard was great. He got here when needed in an emergency situation, listened, diagnosed the problem, checked the lines under the house, and jetted out a clog that was causing the problem. He was courteous, smart, well-spoken, explained everything he was doing and made suggestions about future checkups and…

Paid $800–900Reasonable priceDrain cleaningSewer cleaning+ Responsiveness+ Punctuality+ Quality
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

NuBlue is great…never let me down and each job has been fine very professionally! Excellent communication on quotes, arrival time and progress of job! Special thanks to Josh Velasquez and Colby Case for a job well done. Very courteous and professional! My plumber of choice!

Drain cleaningPlumbing leak detectionFaucet repair
scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Titus does a great job! Goes above and beyond!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Tina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Logan, was very professional, quick and efficient and very pleasant would recommend to anybody.

Drain cleaning+ Professionalism
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great crew and very professional. Would highly recommend. Will was easy to communicate with and made the whole process easy.

Plumbing leak repairDrain cleaning
Kris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

I’m not sure if it was because I was using a home warranty company, or if it was because I was a female, but I felt like this person was taking advantage of me. I called because the kitchen sink was clogged, he didn’t try to take a snake to it. Instead, he quoted me three options starting at $750 and going up to…

Drain cleaning− Quality− Value
leah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew was by far the best! Handled everything very professionally and made sure everything was running right multiple times before leaving. Will not be using any other plumbing company other than Ease!

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Alice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very polite and professional. Explained everything to me

Plumbing leak detectionFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a drainage issue. Called and had someone at the house in 30 minutes. Technician explained everything. Power flushed the pipes and they were good as new. Definitely will be calling them when I have issues in the future.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism

Show more drain cleaning reviews (43 more) →

Price

$5560% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 57%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair153$295–$755
Plumbing leak repair90$209–$680
HVAC system repair82$271–$1.4k
Plumbing leak detection71$172–$888
Toilet repair64$227–$585
Drain cleaning62$276–$493
Water heater installation58$1.2k–$2.5k
Faucet repair51$228–$858

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