Experts Reviews · Company report
NuBlue Electric, Plumbing and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%90+12.7Replies to reviews 7%51+3.6Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

NuBlue Electric, Plumbing and Air

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.8★ from 2,031 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NuBlue Electric, Plumbing and Air is better than 83% of tank installation.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 77% of tank installation.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NuBlue Electric, Plumbing and Air is better than 94% of tank installation.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 90% of tank installation.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NuBlue Electric, Plumbing and Air is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 51% of tank installation.C
51

Reviews for your job

Customers hired NuBlue Electric, Plumbing and Air for 8 kinds of job.

NuBlue Electric, Plumbing and Air for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Electrical panel replacement or upgrading” · showing 20

Janet15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Thank you Jacob for figuring out what to do in our 100 year + house. The job you did was exceptional. Parker the electrician was awesome, he MacGyvered the electrical work, we appreciate his excellent work. He worked all day and hardly took a break. *This is a more recent post for quite a lot of work done by nu…

Paid $1,000+Reasonable priceRemodelingElectrical panel replacement or upgrading
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great visit! So appreciated the knowledgeable service and friendly demeanor. Top notch!

Reasonable priceElectrical panel replacement or upgradingPlumbing leak repair
Eleanor8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Honest and fair estimate. Bennie and Ryan did n amazing job wiring our shop.

Paid $2,000+Reasonable priceGround wire installationLight fixture installationElectrical panel replacement or upgrading
Donna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have used this company many times and appreciate their promptness with appointments and arrival time. Very impressed with Benny's professionalism,knowledge and very easy to talk with. Fixed our issues in no time at all. Thanks Benny. Also, very delighted in the price, less than what I was thinking.

Paid $600–800Reasonable priceElectrical panel repairElectrical panel replacement or upgradingElectrical power restoration
Cassandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Benny was AWESOME ! He's such a professional too. Also, Ethan was most helpful working alongside Benny ! Thanks again NuBlue for all you do and done😊 The installation of my Hood Range is looking very good as well as my LED light fixture over my garage door. Nailed it !!! Cassandra Tyson

Customer photo from Cassandra's review
Paid $1,000+Reasonable priceLight fixture installationElectrical panel repairElectrical panel replacement or upgrading
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professionism, knowledge, and courtesy was provided by Matt and his assistant. Will always recommend this company!

Paid $1,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair
StLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Benny and Parker Rock. They are very professional as well. Thank you Both. Michael B.

General constructionElectrical fixture installationGeneral repairs
Anthony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional

Electrical parts assemblyElectrical panel replacement or upgrading+ Professionalism
robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Benny Merritt was vary professional and knowledgeable of what is needed to install inlet system for a portable generator for my home and my options. His assistant Parker was also vary professional and courteous. Thank you for your help with the upgrade.

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Professionalism
Mannie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Complicated job today and the crew did a fantastic job!

Ground wire installationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Professionalism
Hugh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can always count on Viva to not only promptly respond, but to have someone in our home within 24 hours. They are very professional and do too quality work. Benny is fantastic- always calls to follow up with me and to explain everything thoroughly. He’s very honest and hard working!

Electrical fixture installationElectrical parts assemblyElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Summer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Viva has been an exceptional company to work with. Their technicians went above and beyond to prioritize an emergency situation I was dealing with. Not only did they prioritize my situation but Mike and his team advocated for me during an error the electrical company had made. They stayed in communication with me to…

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Marc4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike Hoggard was very knowledgeable about the job we wanted done. Very friendly & courteous. Would recommend.

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Professionalism
Jerry14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer service skills matched by few. Very detailed in explanation of the entire process.

Electrical parts assemblyElectrical wiring installationGround wire installation+ Responsiveness+ Professionalism
Dale3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Could not be more pleased!

Electrical parts assemblyElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
AmyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Instead of repair, the panel needed replacement. Chris did an excellent job and was done quickly. His work passed inspection quickly and I have no complaints. I will use Viva again should the need arise.

Electrical panel replacement or upgrading+ Responsiveness+ Quality+ Professionalism
Celia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Viva electrician are very professional and friendly. We definitely will be there costumers always. Very satisfying. We’ll recommend viva electric to anyone who needs electrical work done. Randy&Ashley

Electrical wiring installationGround wire installationFan repair+ Professionalism
QuasandraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend this company. Chris was awesome and he went through the whole house and was done in no time.

Electrical wiring repairRemodelingElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benny and Parker from Viva Electric did a great job upgrading the breaker panel in my parents house! They were on time, responsive and professional! My family and I were really impressed with Viva Electric and the hard work put in by Benny and Parker! We will definitely only be using their service from now on!

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
JonathanLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

DO NOT USE VIVA ELECTRIC. I hired Viva / Greenville (Mike Hoggard, his electrician Benny, etc) to perform an upgrade to give me a 400 amp panel, among other changes. I made it clear that I wanted my 200 amp service / panel upgraded to 400 amp, so that I wouldn't have to worry about running into power limitations…

Electrical wiring installationFan installationGround wire installation− Quality− Professionalism

Show more electrical panel replacement or upgrading reviews (16 more) →

Price

$5560% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 57%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair153$295–$755
Plumbing leak repair90$209–$680
HVAC system repair82$271–$1.4k
Plumbing leak detection71$172–$888
Toilet repair64$227–$585
Drain cleaning62$276–$493
Water heater installation58$1.2k–$2.5k
Faucet repair51$228–$858

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