Experts Reviews · Company report
NuBlue Electric, Plumbing and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%90+12.7Replies to reviews 7%51+3.6Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

NuBlue Electric, Plumbing and Air

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.8★ from 2,031 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NuBlue Electric, Plumbing and Air is better than 83% of tank installation.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 77% of tank installation.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NuBlue Electric, Plumbing and Air is better than 94% of tank installation.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 90% of tank installation.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NuBlue Electric, Plumbing and Air is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 51% of tank installation.C
51

Reviews for your job

Customers hired NuBlue Electric, Plumbing and Air for 8 kinds of job.

NuBlue Electric, Plumbing and Air for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.83
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 83 Google reviews tagged “HVAC system repair” · showing 40

SusanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Ryan continues to provide excellent customer service in a timely fashion! I wouldn’t hesitate to use NuBlue Air for your HVAC needs.

HVAC system repairHVAC system maintenance
LoriLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Ryan was professional, knowledgeable and timely. I appreciated his obvious expertise.

Reasonable priceHVAC system repair
Shawn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The people that were dealing with me had very good information , spoke very clearly about the process and maintenence of my home. Very professional and accommodating

Paid $700–800Reasonable priceHVAC system repair
Kelvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

He was very good it was not about selling me anything it solving my issue answering my questions. I would like for him to once I make up my mind have him fix my ac unit.

Not sureHVAC system repair
james5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Josh Velasquez

Paid $200–400HVAC system repair
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience and customer service. Technician was very professional and polite.

Paid $600–800Reasonable priceHVAC system repair
RonaldLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Update. Had an electrical/HVAC issue. Ryan responded for the electric side and determined there was no fault. Justin responded the next day and thoroughly QC'd the HVAC system. A simple repair and my house is cold. Both technicians are professional and customer service oriented. Will always use NuBlue. Super…

Paid $1,000+Reasonable priceHVAC system repairElectrical panel repair
Frances2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My experience with Daniel was outstanding! He was professional and personable. I would recommend this company to everyone!

Paid $2,000+Great priceHVAC system repairHVAC system maintenance
Neal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ryan was amazing! How he was able to find the short in the system was like looking for a needle in a haystack.

Paid $2,000+Reasonable priceHVAC system repair
roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Technician showed up stated my condenser was not operating properly. Tried to sell me a replacement part for $200.00; however, I checked Amazon the part cost less than $15.00. Requested to speak with his manager; who failed to return my call. Contacted customer service for assistance, failed to assist. Afterwards, I…

Paid $200–400OverpricedHVAC system repair
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Complicated. Geothermal system not a lot of guys can or want to work on. Got great service from Daniel inspecting and estimating. But another tech/company already paid and supposed to show did indeed FINALLY come and “fix” it the next day, so didn’t use NuBlue initially. Broke again within a day. (FWIW, Daniel’s…

Paid $1,200–1,400Reasonable priceHVAC system repair
Taz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They were great.very professional and kind.i would recommend them to all who needs a new unit or repair.

Paid $2,000+Reasonable priceHVAC system repair
Janie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He was very respectful, kind and polite. Knowledgeable about his job. Thank you Daniel for your expertise.

HVAC system repair
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Provided estimates for split mini duct system.

Reasonable priceHVAC system repairService not listed
Sherri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

This was an emergency HVAC repair/replacement of the fan motor on my system on a Saturday when temps were close to 100. I was unable to use my regular company, and had no other option. After speaking with other HVAC companies this morning, I found out I paid an outrageous price for Nu Blue service. Do not use this company.

Paid $1,600–1,800OverpricedHVAC system repair
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

They told my mother in law they worked on our brand hvac unit then get here and is just as clueless as me

Paid $1–200HVAC system repair
Joann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Called monday talked to lady told her it was a hbac Mr. Cool unit she put me on hold went to ask supervisor came back said yes. Sent tech. this morning walked in and said we don't work on them and left.

Not sureHVAC system repair
NICKNAME2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional Justin walked me through everything, fixed my issue fast and professionally. Will definitely keep my business with NuBlue Electric!

Paid $400–600Great priceHVAC system repair
Warren13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Daniel Riddick, with NuBlue Electric, Plumbing and Air is a very experienced and highly knowledgeable representative that displays a high level of professionalism. In addition to these valuable qualities, he is also kind and friendly.

HVAC system repair
Patrice12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My experience was wonderful! The technicians were friendly, and they explained everything to me.

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenance
Krystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Justin was wonderful the entire time I dealt with him. He seemed to actually listen to my concerns and help find a solution! He was in contact the whole time while we waited on a part to come in and actually explained the steps as he went. Great tech!

HVAC system repair
ArnieLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great response time. Daniel was excellent. On time, professional and informative. Showed us multiple photographs of exactly what was wrong and explained why it had happened as well as what would be done to mitigate the issue.

Reasonable priceHVAC system repair
Jarrod2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Technician Justin was top notch! Experienced, friendly, and professional. NuBlue worked us in after our AC went out during the hottest week of the month, when other local Wilson NC companies were putting us off till Thursday/Friday. I wish I had called them 1st. Fully recommend this company for future maintenance…

Paid $200–400Reasonable priceHVAC system repair
David13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The technician quickly identified the problem and called for backup (heavy lifting). They showed me the problem and corrected it.

Paid $400–500Reasonable priceHVAC system repair
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Extremely impressed with the technicians, Justin, Mason and Franklin. They were very professional, very experienced and took the time to explain the details. These men were highly qualified and did an outstanding job.

Paid $1,000+Reasonable priceHVAC system repair
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The crew were very professional, friendly and take pride in their work and reputation. I would highly recommend them.

Paid $1,000+Not sureHVAC system repair
FaleishaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel was extremely professional and explained the process of replacement in detail. I will recommend to anyone in need.

Paid $1,000+Reasonable priceHVAC system repair
Billy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Everything went great. Justin was on time and very professional. Good company!!

Paid $400–500Not sureHVAC system repairHVAC system maintenance
Roxie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Heartfelt appreciation to Daniel for going above and beyond to make sure my concerns/issues concerning my HVAC system repair was taken care of. Daniel was great and his customer service skills is exemplary, Thank you so very much Daniel.

Paid $400–500Reasonable priceHVAC system repair
AprilLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great... explain everything to the tea. Also made me aware of good advice and how to go about getting it done

Paid $200–300Reasonable priceHVAC system repair
Vonda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This is truly one of the finest repair and maintenance companies we have ever used. The prices are fair and competitive. Service men are knowledgeable, polite and patient. They have a very affordable and comprehensive maintenance program which we were delighted to join. Have had the H/vac and plumbing maintenance…

Paid $100–200Reasonable priceHVAC system repairService not listed
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The person was very nice and educated me on what he had to do.

Paid $600–700Not sureHVAC system repairPlumbing pipe repair
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

John identified the problem and got the electrician out to fix it!

Paid $1,000+Reasonable priceHVAC system repairPlumbing pipe repairGarbage disposal repair
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Edit: we had NuBlue come out again today just to get us ready for summer. John helped us out again today and was super nice and informative. January: We had an “emergency” situation. They sent John out and he did a phenomenal job. He was very thorough and patient with me as I didn’t know what was going on. He…

Paid $600–700Reasonable priceHVAC system repairHVAC system maintenance
maria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and knowledgable young man. Unfortunately, the pricing was a little more than I was prepared to pay at this time for the repairs needed.But very satisfied with the company.

Reasonable priceHVAC system repair
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mr. Baca is very professional and knowledgeable of his job. He's a very strong asset at NuBlue Electric, Plumbing and Air

Paid $600–700Reasonable priceHVAC system repair
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Staff were very professional and completed installation in a timely manner. I am very satisfied. Thank you

HVAC system repair
Money1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job fast was on time …let me know everything I needed to know

Paid $500–600Reasonable priceHVAC system repair
SheliahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Josh was Awesome got everything done in a very sufficient short time. No hassle or complications. Would recommend to anyone. Thank U very pleased.

Paid $700–800Reasonable priceHVAC system repair
PjLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

John was great. He was knowledgeable on the system. He explained to me what he was checking and why.

Paid $1–100Great priceHVAC system repair

Show more HVAC system repair reviews (43 more) →

Price

$5560% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 57%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair153$295–$755
Plumbing leak repair90$209–$680
HVAC system repair82$271–$1.4k
Plumbing leak detection71$172–$888
Toilet repair64$227–$585
Drain cleaning62$276–$493
Water heater installation58$1.2k–$2.5k
Faucet repair51$228–$858

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