How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%90+12.7Replies to reviews 7%51+3.6Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORENuBlue Electric, Plumbing and Air
Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.8★ from 2,031 Google reviews
Report card
Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired NuBlue Electric, Plumbing and Air for 8 kinds of job.
NuBlue Electric, Plumbing and Air for HVAC system repair
Clear ✕All 83 Google reviews tagged “HVAC system repair”
Ryan continues to provide excellent customer service in a timely fashion! I wouldn’t hesitate to use NuBlue Air for your HVAC needs.
Ryan was professional, knowledgeable and timely. I appreciated his obvious expertise.
The people that were dealing with me had very good information , spoke very clearly about the process and maintenence of my home. Very professional and accommodating
He was very good it was not about selling me anything it solving my issue answering my questions. I would like for him to once I make up my mind have him fix my ac unit.
Josh Velasquez
Great experience and customer service. Technician was very professional and polite.
Update. Had an electrical/HVAC issue. Ryan responded for the electric side and determined there was no fault. Justin responded the next day and thoroughly QC'd the HVAC system. A simple repair and my house is cold. Both technicians are professional and customer service oriented. Will always use NuBlue. Super…
My experience with Daniel was outstanding! He was professional and personable. I would recommend this company to everyone!
Ryan was amazing! How he was able to find the short in the system was like looking for a needle in a haystack.
Technician showed up stated my condenser was not operating properly. Tried to sell me a replacement part for $200.00; however, I checked Amazon the part cost less than $15.00. Requested to speak with his manager; who failed to return my call. Contacted customer service for assistance, failed to assist. Afterwards, I…
Complicated. Geothermal system not a lot of guys can or want to work on. Got great service from Daniel inspecting and estimating. But another tech/company already paid and supposed to show did indeed FINALLY come and “fix” it the next day, so didn’t use NuBlue initially. Broke again within a day. (FWIW, Daniel’s…
They were great.very professional and kind.i would recommend them to all who needs a new unit or repair.
He was very respectful, kind and polite. Knowledgeable about his job. Thank you Daniel for your expertise.
Provided estimates for split mini duct system.
This was an emergency HVAC repair/replacement of the fan motor on my system on a Saturday when temps were close to 100. I was unable to use my regular company, and had no other option. After speaking with other HVAC companies this morning, I found out I paid an outrageous price for Nu Blue service. Do not use this company.
They told my mother in law they worked on our brand hvac unit then get here and is just as clueless as me
Called monday talked to lady told her it was a hbac Mr. Cool unit she put me on hold went to ask supervisor came back said yes. Sent tech. this morning walked in and said we don't work on them and left.
Very professional Justin walked me through everything, fixed my issue fast and professionally. Will definitely keep my business with NuBlue Electric!
Daniel Riddick, with NuBlue Electric, Plumbing and Air is a very experienced and highly knowledgeable representative that displays a high level of professionalism. In addition to these valuable qualities, he is also kind and friendly.
My experience was wonderful! The technicians were friendly, and they explained everything to me.
Justin was wonderful the entire time I dealt with him. He seemed to actually listen to my concerns and help find a solution! He was in contact the whole time while we waited on a part to come in and actually explained the steps as he went. Great tech!
Great response time. Daniel was excellent. On time, professional and informative. Showed us multiple photographs of exactly what was wrong and explained why it had happened as well as what would be done to mitigate the issue.
Technician Justin was top notch! Experienced, friendly, and professional. NuBlue worked us in after our AC went out during the hottest week of the month, when other local Wilson NC companies were putting us off till Thursday/Friday. I wish I had called them 1st. Fully recommend this company for future maintenance…
The technician quickly identified the problem and called for backup (heavy lifting). They showed me the problem and corrected it.
Extremely impressed with the technicians, Justin, Mason and Franklin. They were very professional, very experienced and took the time to explain the details. These men were highly qualified and did an outstanding job.
The crew were very professional, friendly and take pride in their work and reputation. I would highly recommend them.
Daniel was extremely professional and explained the process of replacement in detail. I will recommend to anyone in need.
Everything went great. Justin was on time and very professional. Good company!!
Heartfelt appreciation to Daniel for going above and beyond to make sure my concerns/issues concerning my HVAC system repair was taken care of. Daniel was great and his customer service skills is exemplary, Thank you so very much Daniel.
Great... explain everything to the tea. Also made me aware of good advice and how to go about getting it done
This is truly one of the finest repair and maintenance companies we have ever used. The prices are fair and competitive. Service men are knowledgeable, polite and patient. They have a very affordable and comprehensive maintenance program which we were delighted to join. Have had the H/vac and plumbing maintenance…
The person was very nice and educated me on what he had to do.
John identified the problem and got the electrician out to fix it!
Edit: we had NuBlue come out again today just to get us ready for summer. John helped us out again today and was super nice and informative. January: We had an “emergency” situation. They sent John out and he did a phenomenal job. He was very thorough and patient with me as I didn’t know what was going on. He…
Very professional and knowledgable young man. Unfortunately, the pricing was a little more than I was prepared to pay at this time for the repairs needed.But very satisfied with the company.
Mr. Baca is very professional and knowledgeable of his job. He's a very strong asset at NuBlue Electric, Plumbing and Air
Staff were very professional and completed installation in a timely manner. I am very satisfied. Thank you
Great job fast was on time …let me know everything I needed to know
Josh was Awesome got everything done in a very sufficient short time. No hassle or complications. Would recommend to anyone. Thank U very pleased.
John was great. He was knowledgeable on the system. He explained to me what he was checking and why.
Great customer service!!!!
Really quick response time. My commercial tenants were freezing and NuBlue got the unit replaced in one day!
I used nublue for multiple projects. They do “ok”. I go through them because they can get me in quickly and I have their so called membership. I had the plumber come out when I wasn’t getting hot water. Didn’t pay a dime for him to diagnose and fix it. Cool great. A few days later I called to have the hvac person…
Garrett and Franklin were a God sent. Job well done. Josh is an excellent plumber. I love him....
Very professional and did a great job fixing my HVAC
Garrett and William got our gas furnace up and running in about 20 minutes on the coldest day of the year. Very grateful for their expertise and fast service!
Great Technician explains in full detail what has to be checked about the system. Found the problem and solved it
Very timely and thorough. B I forgot to send this first one about Jacob. Now it is 04/10/24 and Jacob was here again so this is also about him. He is a gem. He explained things really well which helped me make the investment decision to have the duct work cleaned and to install IAQs on each floor. Thank you…
Justin was professional and very personable.
John was very knowledgeable and professional. I will definitely use this company again if needed. Thanks John
John Baca was my technician ( lucky me)!! He called prior to arriving, showed up looking professional, quickly found out why my heating unit wasn’t pushing heat, went and picked up the new part, installed it very fast, and because of his great personality, I decided to enroll in the annual maintenance inspection…
Great customer service. Worked with Andrew. He was quick and efficient and didn’t break the bank which was much appreciated right before Christmas. Would definitely recommend
Very friendly and knowledgeable.
The service was great! They showed up on time and the work quality of work was excellent. This is my second time using them and both times I have been very pleased. I have heat!
Quick and professional
Parker arrived courteous and kind. He had 3 jobs here to do and then he was gone. Took him a very short time to complete. Great job!
Quick found the problem and fixed it. I think it was a decent price especially given they waive the dispatch fee if you go with them for fixing the issues. Other companies I called didn’t .
Daniel was very nice young man. You could tell he knew his job and was very informative. Took his time and did not rush us .
John Baca is very honest. He is very knowledgeable and answered all questions that I had. I will definitely be calling NuBlue for any of my future HVAC needs.
Very professional, friendly and courteous. We felt very comfortable talking to him. He asked us if we had any questions for him, he also told us about the tankless water heater and your company has other services.
Great customer service and quick to answer questions I had. They spent a lot of time talking me through what was going on so I was informed and understood.
Great company that follows up and ensures the job has been done right. The technician (Mr. John Baca) sent out to my residence was extremely knowledgeable and professional. He took the time to answer all questions and explain the process every step of the way with my HVAC repairs. This technician is a staple within…
NuBlue just recently installed a new heat pump. Let me tell yall this company has some great employees. They go above and beyond to meet your comfort needs. I had three technicians install my new Goodman heat pump and I have a vivent alarm system with a programmable thermostat tied to it through an app. I was…
Mr William Culver was an exceptional technician. He came behind the last tech and got the job done. He gave us knowledge of what was going on and how to prevent this from happening again to my AC unit
He was awesome did a great job giving my thumbs up
The service was professional, friendly and fast! This is definitely my new Hvac place.
Mark was great! He quickly fixed the problem, was very helpful explaining what to expect, and answered any questions I had. I was very impressed and will be contacting NuBlue again in the future.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 153 | $295–$755 |
| Plumbing leak repair | 90 | $209–$680 |
| HVAC system repair | 82 | $271–$1.4k |
| Plumbing leak detection | 71 | $172–$888 |
| Toilet repair | 64 | $227–$585 |
| Drain cleaning | 62 | $276–$493 |
| Water heater installation | 58 | $1.2k–$2.5k |
| Faucet repair | 51 | $228–$858 |
