Experts Reviews · Company report
NuBlue Electric, Plumbing and Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%90+12.7Replies to reviews 7%51+3.6Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

NuBlue Electric, Plumbing and Air

Greenville, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 24 tank installation · 4.8★ from 2,031 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NuBlue Electric, Plumbing and Air is better than 83% of tank installation.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 77% of tank installation.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NuBlue Electric, Plumbing and Air is better than 94% of tank installation.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 90% of tank installation.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NuBlue Electric, Plumbing and Air is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NuBlue Electric, Plumbing and Air is better than 51% of tank installation.C
51

Reviews for your job

Customers hired NuBlue Electric, Plumbing and Air for 8 kinds of job.

NuBlue Electric, Plumbing and Air for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$400–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 13

All 64 Google reviews tagged “Toilet repair” · showing 20

M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

June 2026: Josh V (plumbing), Bunnie L (electric) and Franklin D and crew (HVAC) came by for routine maintenance and did a great job. Made appropriate recommendations for fixes and helped me identify some issues. Jan 2026: Mason and crew came to help fix an HVAC issue. They were able to course correct it quickly…

Toilet installationPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I have had several technicians come out for various issues. They are some of the nicest technicians I have done business with. Very capable & don’t leave until the job has been completed in a professional manner. Josh arrived on time, was very personable & answered any questions I had. I would highly recommend him.

Paid $400–500Reasonable priceToilet repair+ Responsiveness
chelsea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Andrew was very professional and knowledgeable about the work we needed done. Accommodated our busy work schedules and finished the work quickly. I’ve used NuBlue for several projects and I’m pleased with their work!

Toilet repairPlumbing pipe repairFaucet installation+ Responsiveness+ Professionalism
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh is professional and always does an excellent job.

Toilet repair+ Professionalism
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

EASE is our plumbing company! Always responsive and always do a great job! Special thanks to Will Ward and Miranda Harris for all the help! Great job!

Toilet repairPlumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh was very professional And helpful

Toilet repair+ Responsiveness+ Punctuality+ Quality
FrancesLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a new water heater, a new toilet and a rebuilt toilet in less than 4 hours. Josh chose the toilet I wanted based on our discussion the day before. And he saw that a taller, slimmer water heater would be a better fit for our space and chose accordingly. He was also prompt and very personable. We've opted for…

Water heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Titus does a great job! Goes above and beyond!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Maggie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob came out the day we called him to help us fixed our leaky toilet. He was professional and timely. We are very happy with the service.

Toilet repair+ Punctuality+ Professionalism
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

The Plumber was great, very nice and great communication. Positive experience with everything except the price. You have to commit to the $69 visit fee whether you approve or not so that’s a sunk cost. Job took 45 minutes and no parts and was charged $225 total. Would very likely not use again based on pricing.

Toilet repair
kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, much appreciated.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Absolutely the best customer service and attitudes of anyone I've had to call!

Toilet repair
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Logan was very professional and helpful in resolving my plumbing problems

Toilet repair+ Responsiveness+ Punctuality+ Quality
Atoya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Benny and Parker were extremely knowledgeable. They came in and assessed the situation quickly and got us up and running. Highly recommend.

Plumbing leak repairToilet repairService not listed
DebbieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Derron and Buddy came to re-set toilet after all repairs were completed. They were both kind and courteous. I will use Ease Plumbing if the need arises in the future.

Toilet repair+ Punctuality+ Quality+ Professionalism
Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service with respectful and knowledgeable technicians. They were very patient and thorough when discussing the plumbing issue. Highly recommend!

Plumbing leak detectionPlumbing leak repairToilet repair+ Responsiveness+ Punctuality+ Quality
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Logan was on time, very respectful and good at his job. 👏

Toilet repair+ Punctuality+ Professionalism
Bruce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work and very professional

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Anne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Timely, courteous and professional. He was polite and gracious, he did the job quickly and efficiently. Josh has been here with Shane twice. They are both fine young men. Courteous and helpful. I recognize them highly. Thank you Josh... 😊

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Will was very curtious. He showed up on time and helped me with several repairs. He changed my faucet in kitchen, replaced all my water pipes, replaced shower head and water valves, replaced hot water heater, and repaired toilet in master bath. Very pleased with the service that I received. Will definitely use Ease Plumbing for all my future needs.

Faucet installationWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (44 more) →

Price

$5560% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 57%Overpriced 7%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair153$295–$755
Plumbing leak repair90$209–$680
HVAC system repair82$271–$1.4k
Plumbing leak detection71$172–$888
Toilet repair64$227–$585
Drain cleaning62$276–$493
Water heater installation58$1.2k–$2.5k
Faucet repair51$228–$858

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