Experts Reviews · Company report
NuBrakes Mobile Brake Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty95−0.5Momentum penalty72−2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

NuBrakes Mobile Brake Repair

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #196Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,321 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NuBrakes Mobile Brake Repair is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NuBrakes Mobile Brake Repair is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NuBrakes Mobile Brake Repair is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NuBrakes Mobile Brake Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NuBrakes Mobile Brake Repair is better than 72% of auto repair shops.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NuBrakes Mobile Brake Repair is better than 27% of auto repair shops.D
27

Reviews for your job

Customers hired NuBrakes Mobile Brake Repair for 7 kinds of job.

NuBrakes Mobile Brake Repair for brake service & repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.188
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Brake service & repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 188 Google reviews tagged “Brake service & repair” · showing 20

Becca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It is very rarely that I publish a review, and even more so that it is 5-stars. From receiving a quote, to the inspection, and finally to the finished job, NuBrakes was extremely helpful and polite. Not to mention, they finished the job in less than an hour. This was so convenient!

Great priceBrake service & repair
MontérioLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Really glad I stumbled upon this company! Great service and timely communication from the original online estimate to the incredibly quick brake pads replacement! Dominique texted when he was on his way to my house, called when he arrived, and was very courteous and personable. He explained the work he would do,…

Great priceBrake service & repair
MecoLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great and easy service, from setting up the appointment to having the service completed!!! I will be using them again and referring all family and friends.

Reasonable priceBrake service & repair
AmandaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I contacted NuBrakes because my brakes had started grinding and I was worried about driving any further. Josh arrived promptly, diagnosed the issue right away, and replaced my brakes efficiently. He was knowledgeable, professional and took the time to explain what had caused the problem. Pricing was fair and the…

Reasonable priceBrake service & repair
Katie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fantastic experience from initial booking to payment! They make the process so easy and efficient. Plus the pricing was better than brick and mortar brake shops I got quotes from-by a good bit! Will definitely use again and recommend to anyone!

Reasonable priceBrake service & repair
JoseLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jay was on time, educational, and observant. Great service and quality work. Quick too!

Reasonable priceBrake service & repair
BennyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my third time using NuBrakes, and each experience has been consistently excellent. The service is professional, and the quality of the products is outstanding. I truly appreciate the convenience of having my brakes replaced while I'm at work, it makes managing my day so much easier.

Reasonable priceBrake service & repair
Jameel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quality service 💪🏽

Brake service & repair
JacquelineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had the pleasure of experiencing stellar customer service from the NuBrakes team, especially from technician Dominique, who came to me as part of their mobile mechanic service. From the moment he arrived, Dominique was warm and welcoming, making me feel at ease right away. He was incredibly timely,…

Reasonable priceBrake service & repair
Shaun6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I had their service twice in 7 months. After each time I had the sa.e problems. Noisy brakes . They refuse to fix problems. Say because I do doordash they won't have warranty. I understand if it came up in a month or two, but this goes on right after I got new front brakes both times. I would not recommend

OverpricedBrake service & repair
EdwinLocal Guide · 228 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As soon as the technician arrived, everything felt professional and smooth. He took the time to explain the process clearly and even offered to check a few other things while he was there. He walked me through what to expect in terms of wear and tear on the brake pads, and the whole job was done in under 30 minutes.…

Great priceBrake service & repair
RachelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super convenient and easy! My brakes were grinding and the last thing I wanted to do was drive my car somewhere. I was able to work from home while they worked in my driveway. Josh was awesome and really helpful! He showed me what my brakes and rotors looked like, and what they should look like. Very pleased with my…

BrakesBrake service & repair
Bob8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Michael took care of the issue quickly and accurately. He was on time and very professional yet personable. Will use service again.

Brake service & repair
Johntavius4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I really suggest these guys. If you are unable to go to a shop. Highly suggest this mobile brake service. 2nd time using these guys. Once again I'm satisfied with their service

Brake service & repair
SumitaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Made a next day appt for new brakes. Michael explained everything before working on my car and finished within the hour. Great company and service

Brake service & repair
Libby13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

What a great concept backed up by great service! Instead of spending time waiting for the repairs at a shop, or organizing rides to and from, NuBrakes comes to you. I was able to work in my office the entire time. And the technician, Josh, couldn’t have been more professional or personable! I fully recommend this…

Brake service & repairBrakes
Casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Setting up the appointment was easy, done by text. Being able to get the repairs done at my home was a major help, I didn’t need to stop working to take it in to the shop. The work was quality.

Brake service & repair
brenda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael was great! Fast and very personable. Thank you so much!

Brake service & repairBrakes
Lexi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am fairly new to the area, so I was very hesitant when it came to finding a person or business to help me with my brakes. I found this company, and no matter how many other places I looked they always popped up, so once I finally took a look into Their reviews and what they could provide for me. I saw amazing…

Brake service & repair
Janice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

WOW, headache solved... on point very fast & friendly... blessing I found them... will spread the word about your company...Thank you again.

Brake service & repairBrakes

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 5%Not sure 0%

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