How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty95−0.5Momentum penalty72−2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORENuBrakes Mobile Brake Repair
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #196Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,321 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired NuBrakes Mobile Brake Repair for 7 kinds of job.
NuBrakes Mobile Brake Repair for brake service & repair
Clear ✕All 188 Google reviews tagged “Brake service & repair” · showing 80
It is very rarely that I publish a review, and even more so that it is 5-stars. From receiving a quote, to the inspection, and finally to the finished job, NuBrakes was extremely helpful and polite. Not to mention, they finished the job in less than an hour. This was so convenient!
Really glad I stumbled upon this company! Great service and timely communication from the original online estimate to the incredibly quick brake pads replacement! Dominique texted when he was on his way to my house, called when he arrived, and was very courteous and personable. He explained the work he would do,…
Great and easy service, from setting up the appointment to having the service completed!!! I will be using them again and referring all family and friends.
I contacted NuBrakes because my brakes had started grinding and I was worried about driving any further. Josh arrived promptly, diagnosed the issue right away, and replaced my brakes efficiently. He was knowledgeable, professional and took the time to explain what had caused the problem. Pricing was fair and the…
Fantastic experience from initial booking to payment! They make the process so easy and efficient. Plus the pricing was better than brick and mortar brake shops I got quotes from-by a good bit! Will definitely use again and recommend to anyone!
Jay was on time, educational, and observant. Great service and quality work. Quick too!
This is my third time using NuBrakes, and each experience has been consistently excellent. The service is professional, and the quality of the products is outstanding. I truly appreciate the convenience of having my brakes replaced while I'm at work, it makes managing my day so much easier.
Quality service 💪🏽
I recently had the pleasure of experiencing stellar customer service from the NuBrakes team, especially from technician Dominique, who came to me as part of their mobile mechanic service. From the moment he arrived, Dominique was warm and welcoming, making me feel at ease right away. He was incredibly timely,…
I had their service twice in 7 months. After each time I had the sa.e problems. Noisy brakes . They refuse to fix problems. Say because I do doordash they won't have warranty. I understand if it came up in a month or two, but this goes on right after I got new front brakes both times. I would not recommend
As soon as the technician arrived, everything felt professional and smooth. He took the time to explain the process clearly and even offered to check a few other things while he was there. He walked me through what to expect in terms of wear and tear on the brake pads, and the whole job was done in under 30 minutes.…
Super convenient and easy! My brakes were grinding and the last thing I wanted to do was drive my car somewhere. I was able to work from home while they worked in my driveway. Josh was awesome and really helpful! He showed me what my brakes and rotors looked like, and what they should look like. Very pleased with my…
Michael took care of the issue quickly and accurately. He was on time and very professional yet personable. Will use service again.
I really suggest these guys. If you are unable to go to a shop. Highly suggest this mobile brake service. 2nd time using these guys. Once again I'm satisfied with their service
Made a next day appt for new brakes. Michael explained everything before working on my car and finished within the hour. Great company and service
What a great concept backed up by great service! Instead of spending time waiting for the repairs at a shop, or organizing rides to and from, NuBrakes comes to you. I was able to work in my office the entire time. And the technician, Josh, couldn’t have been more professional or personable! I fully recommend this…
Setting up the appointment was easy, done by text. Being able to get the repairs done at my home was a major help, I didn’t need to stop working to take it in to the shop. The work was quality.
Michael was great! Fast and very personable. Thank you so much!
I am fairly new to the area, so I was very hesitant when it came to finding a person or business to help me with my brakes. I found this company, and no matter how many other places I looked they always popped up, so once I finally took a look into Their reviews and what they could provide for me. I saw amazing…
WOW, headache solved... on point very fast & friendly... blessing I found them... will spread the word about your company...Thank you again.
Matt was awesome!!! He did my brakes quick and easy no more 30mins . He was very friendly and full of information for me. Thank you Matt.
I can not wait to thank my friend who referred me to them. He was right, amazing service from start to finish. Highly recommend!!
Very understanding and professional. This is my 3rd time using them and I recommend them to anyone.
Great experience. Great communication and pricing. My technician was awesome and very knowledgeable. I would highly recommend NuBrakes to friends and family. I will be using them again. Thank you
10/10 I have never had a better experience! Went to FireStone first and got quoted $600 more. Josh was my technician and he was very helpful and communicative with me.
NU Brakes is easy to work with and has fast service.
Very professional service. They arrived on time and got replace the brake rotors and pads in about 30 minutes. Making an appointment was a breeze. The costs was appropriate especially given the convenience of them coming to me. Highly recommend!
The service was great! Josh was prompt and courteous. He did an excellent job. My neighbor came over to inquire about NuBrakes service!!
Great responsiveness, quality and service. Highly recommend and will definitely use again when needed. I’m
I needed brakes for my jeep. It wasn't an emergency fix but something that needed to be done soon. I scheduled a time for NuBrakes, they came to my job. The technician Josh was great and was done in less than 30 minutes. Thanks NuBrakes! A happy customer here.
Excellent service, this was recommended to me by a family member. My tech Brandon was amazing! He came to my home diagnosed my cars situation and saved me some $$$. I appreciated his expertise and customer support. I will be using the service again and highly recommend and the prices are excellent!
10/10 and would highly recommend to everyone. Matt was amazing! He replaced my brakes in less time than required and even did it in the rain to make sure my car was safe to drive. Great company!
Mechanic was very professional and kept me informed through the process. Can't beat the convenience and timely work.
A++++ service!!!! Josh was professional and FAST!! (Front brakes and rotors in less than 30min)
Michael was really nice,explained everything and to top it off was done w my front breaks in under 30mins..this is my 2nd time w nubrakes..idk why everyone isn't using them..thankyou
Awesome awesome service! Super quick and easy. Matt did an amazing job! Will definitely call them again. Affordable and wayyy better than waiting for it to take days or weeks at a shop. Thank you thank you!!
Great Service. Even though they don’t serve in Woodstock area, they offered the service and the Technician (Josh) was pretty knowledgeable answering all my questions. Highly recommended
NuBrakes provided with timely and excellent Service
Worth every penny. Mike was polite, quick, and transparent when it came to what work needed to be done and why. The service is fast and convenient, I didn't have to leave my home or ask for time off at work. I ended up paying less than what I was quoted for because the inspection showed that I needed less…
Very quick with a competitive price, would use them again!!
Very quick and on time brakes work great. Saved a lot of effort.
Second time using NuBreaks and Josh came through again. Got my rotors and pads replaced this time and as it was on the previous occasion, everything was fast and efficient. No need to take the car to the dealership or the shop. They are my go to for any break related issues.
Just used NuBrakes for the 2nd time and had another great experience! Great communication from customer service! Last year I had my front brakes replaced on my RAM 1500 by Josh who returned today to replace my rear brakes. Josh was great! Very friendly and amazingly fast! NuBrakes makes it so easy! Both times they…
The service personnel was awesome and very knowledgeable. I was told by another mechanic that I need brake pads and new rotors (not to mention I have a 2015 Honda Accord with only 75K. I’m not sure what the other mechanic saw (maybe an intelligent African American sister that may not know anything about cars). I’m…
Matt and mike were prompt and forward thinking, they contacted me early and we made an adjustment while I was still at work. They came by the job, which made more logistical sense than my residence , and evaluated my Porsche Cayenne S on the spot. Their forward thinking allowed me to carry other task in my day that…
Company kept in great communication. Steve who came out to my place gave me his ETA, and did a quick and very efficient job. Would definitely recommend.
NuBrakes is an excellent service to work with. Even though there was some hiccups, customer service worked it all out for the better for our benefit. And our technician Josh was ON POINT 🦾 We will definitely use them again 😊
We were so pleased with not only the service, but the great customer service. They were very flexible and helpful. Josh the technician was great! The prices were great and such a convenient experience. I highly recommend them to anyone!
Super fast. Good customer service. Open on Sundays. They will work with you.
Really Really fast Matt did a great job, they better than PEPBOYS!
10/10 would recommend NuBrakes. Keith came to work on my car and was extremely pleasant and efficient. It might be the best experience I have ever had with any kind of car service. I will 100% be using them for car services moving forward!
I can drive my car with peace of mind. A great big thank you to Keith. He advised me when he was on his way. Arrived friendly, knowledgeable and professional. We will store Nubrakes tele for future use
I have had the rotors and pads changed on our 2016 Toyota Tundra TRD serviced twice with NuBrakes. Each time, I have been provided a no hassle, up front estimate, and easy scheduling. They are currently available 7 days/week which makes fitting anyone's schedule a breeze. As a returning customer, I was even offered…
They always do great work
I enjoyed my experience with this company. They response time is amazing. Everything was so convenient.
It went by so fast and smooth and I would definitely recommend this company to family and friends.
Could not be more pleased with NuBrakes Mobile Repair. This was warranty work. Done without question or cost. I am now planning to have them come back to work on my wife’s car. Wonderful service. Recommended without hesitation.
Matt did a great job and got me on my way....
Initial install went great. Had an issue almost 2 years later, and they fixed it quickly and easily.
Josh the mechanic is amazing. He was professional, informative and on time.
Josh is my guy he did my front brakes a few months ago came back today to do the back ones. He checked the front ones to make sure they was good. Fast and professional 10 out of 10
Kenny was great! Fast, simple and the best part was that there was no upselling
Quick and great service! Josh was quick and informational. Will definitely be using again on our other cars 😁👍🏽
Kenny was on time and very professional. Honest. I was very impressed by this company. They’ve made a new lifetime customer. Highly recommend.
I made the mistake of not using NuBrakes, and I paid for it, literally. Outstanding customer service, product is top notch, and service time is incredible. Save your money and time, it’s worth every penny!
Matt was very prompt and great communication. He was informative and he completed the job effective and efficiently. My brakes are so much better and they were the most affordable as well. Thank you.
It couldn’t have been any easier or more satisfying to use the service again. This is the second time and the second car that I’ve used with new brakes. Their technicians are professional and easy to work with Josh. Had my car done in half an hour amazing. They also offer a lot of discounts When you combine services
My brakes started grinding but my schedule didn’t allow me to go to a shop. NuBrakes came out to me. It was quick, easy and convenient. Josh was outstanding! I will go back to them for my next brake repair.
Nu brakes sent a technician to my house to replace my brake pads and rotors. The tech diagnosed my brakes and performed the service within 30 minutes. My brakes are no longer scrubbing and they are working great.
I have been a long time customer and I can admit that I have gone elsewhere in the past (NEVER GO TO MAVIS ON CHASTAIN MEADOWS PARKWAY, they put my brakes on backwards). I always end up coming back to NU Brakes, not only for their customer service. But also for their quality of parts, service and warranty. Hands…
Great service and they were able to accommodate my last second change. Communication and pricing were great as well. My tech was friendly and respectful and he took the time to explain my next steps for service. I will absolutely be using them moving forward.
Awesome job. Convenient and didn't over sell. Will use again!!
Jesus came to my home and repaired my rotors and brakes for all four spacings in less than an hour. Professional, on time, and great work. Definitely using this service again.
The Service Tech, Josh communicated well and arrived on schedule. Pricing is on the upper end for brake service, but they are showing up to your location of choice. This service is a better experience than going to the dealer or messing with a sleazy garage trying to upsell. My front axle was completed quickly and with care. I will use NuBrakes again.
This was a pretty incredible experience. It is truly as advertised—you fill out the quote form and they reach out to you and you talk to a person who is there to help. The coordination is quick and easy and it’s affordable. They come straight to the address you provide and literally do all of the work there! It’s…
Awesome customer service and the brake job was done right all within one hour. The job ended up costing less than anticipated, thanks to my knowledgeable technician. I will use Nu Brakes from now on.
Josh, the service Tech was great from beginning to end. Very professional and quick at his services. He answer all questions I had and I was very satisfied! Thank you.
I google searched quotes for front rotor and pad replacement and asked for a quote from NuBrakes. They got back to me within minutes via text message rather than a phone call, which I really appreciated. After a few back and forth texts I was given a good quote, but wasn't ready to schedule that moment. The…
fast, friendly and affordable! 10/10 would recommend to a friend
Excellent service, no waiting room agony, definitely recommend
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 841 | — |
| Brake service & repair | 188 | — |
| Oil change | 37 | — |
| Tires | 16 | — |
| Steering & suspension repair | 3 | — |
| Battery | 3 | — |
| Air & cabin filter replacement | 2 | — |