Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
NuBrakes Mobile Brake Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%27+1.9Craft & service penalty95−0.5Momentum penalty72−2.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

NuBrakes Mobile Brake Repair

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #196Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 1,321 Google reviews

📞 Call (470) 719-4922Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NuBrakes Mobile Brake Repair is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NuBrakes Mobile Brake Repair is better than 86% of auto repair shops.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NuBrakes Mobile Brake Repair is better than 95% of auto repair shops.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NuBrakes Mobile Brake Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NuBrakes Mobile Brake Repair is better than 72% of auto repair shops.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NuBrakes Mobile Brake Repair is better than 27% of auto repair shops.D
27

Reviews for your job

Customers hired NuBrakes Mobile Brake Repair for 7 kinds of job.

NuBrakes Mobile Brake Repair for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 190

All 16 Google reviews tagged “Tires”

LynnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim was AMAZING! A TRUE Professional, knowledgeable, explained what he was going to do, dedicated and seems to LOVE his job. Thank you Tim for making this a smooth, stress free experience. I HIGHLY recommend using NuBrakes. They’re not out here to charge ridiculous prices….they’re honest and fair.

Great priceTires
CandaceLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

*UPDATE* -- 3x I've used these guys and they never disappoint, battery died, called these guys, somoene was here in an hour to change out my battery! In and out in 25 minutes. Had a different tech come out and they've added services!! I had my oil changed, tires rotated and brakes done in under an hour!!! Took my…

BrakesOil changeTires+ Punctuality+ Quality+ Professionalism
NicoleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was pressed to find a way to get my car fixed, and I did a Google search for a mobile brake service. And NuBrakes came up with 5-star reviews for a mobile repair service. My tech, Michael, was on point! Very professional and was quick and thorough! He let me know what needed to be fixed, and I am ready to schedule…

BrakesTires
Greggory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m very big on reading reviews so I decided to give NU Brakes a try. First - excellent communication upon sending my car information over. Second- detail time line according to my schedule. Mike was my technician, he provided me with his ETA. Upon arrival he explained the entire process, no up sales. OMG ! Fast ,…

Tires
KaiyaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used NuBrakes twice and have been 100% satisfied every time! The first time my lugnuts were swolen on my ford fusion and the tech went above and beyond to get me new lugnuts so i never had to deal with that again and came back the next day to do my breaks! I recently bought a new car and it was sold to me…

BrakesTires
shila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication. Easy coordination. Professional tech.

Oil changeTires
jeanaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and they were able to accommodate my last second change. Communication and pricing were great as well. My tech was friendly and respectful and he took the time to explain my next steps for service. I will absolutely be using them moving forward.

Brake service & repairOil changeTires
Brent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found this particularly useful since I live in an apartment complex with an open parking deck, so I don't have a good spot to do self maintenance or store a lot of tools. I was able to schedule an appointment within 24 hours and they came out on a Sunday. The service itself was great, and the staff were very accommodating. Highly recommended.

Oil changeTires
Antonio11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was a pretty incredible experience. It is truly as advertised—you fill out the quote form and they reach out to you and you talk to a person who is there to help. The coordination is quick and easy and it’s affordable. They come straight to the address you provide and literally do all of the work there! It’s…

BatteryBrake service & repairBrakes
LaFayette7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very great work! I had Nate come out and it was a COLD night. Got the job done with perfection. Definitely will be using their services again. Thank you

BrakesOil changeTires
Bec6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What an absolutely AMAZING business! The customer service was top notch, the tech was extremely knowledgeable and helpful and I haven't had service this great in years. I will 150% be a returning customer. Not to mention scheduling an appointment was absolute breeze. I wish I had found NuBrakes sooner!!!!

Brake service & repairBrakesTires
Kreativ4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was recommended to the company by my roommate. The company worked with me and set up a good time to come out to the parking lot where I work to fit around my work schedule. The company as well as Josh was very prompt in letting me know ahead of time when the Tech would arrive so I could coordinate it with my boss…

Tires
Hazel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Oil changeTires
Shel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Tires
Natalie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesTires
LaMiraLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BrakesTires+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 59%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Brakes841—
Brake service & repair188—
Oil change37—
Tires16—
Steering & suspension repair3—
Battery3—
Air & cabin filter replacement2—

Compare with

RodVRod Auto Care Center logoRodVRod Auto Care CenterExperts Score 91Atlanta · 4.94★EddieTurnerTheCarDoctor,INC logoEddieTurnerTheCarDoctor,INCExperts Score 91Atlanta · 4.92★Vaughan Automotive - European Repair & Service of Atlanta logoVaughan Automotive - European Repair & Service of AtlantaExperts Score 89Atlanta · 4.88★