Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
Nur HVAC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Nur HVAC

Sunnyvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 5.0★ from 509 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nur HVAC is better than 96% of HVAC contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nur HVAC is better than 98% of HVAC contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nur HVAC is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nur HVAC is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nur HVAC is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nur HVAC is better than 81% of HVAC contractors.A
81

Reviews for your job

Customers hired Nur HVAC for 8 kinds of job.

Nur HVAC for heating system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$251
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 76
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Heating system maintenance”

Karthik10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The best in service, as always! Thanks, David and team

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
SivaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent experience. We requested a routine furnace inspection and were able to be scheduled the next day with Islam. Islam was incredibly professional, thorough, and efficient. He did not try to upsell us on any repairs, and he even took the time to successfully troubleshoot why our attic light wasn't working…

Paid $1–200Reasonable priceHeating system maintenance
Blake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Job well done. Adlan was very thorough and explained things very clearly.

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
ByronLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I am extremely pleased with my new Mitsubishi heat pump installed by Nur HVAC. Everyone in California should use a heat pump due to the high cost of electricity, and Nur HVAC should be your installer. My installation was performed in two parts: the upstairs in Mar 2025, then downstairs in May 2026. I commend Nur…

Paid $1,000+Reasonable priceHeating system installationHeating system maintenance
G.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The service was prompt and the HVAC system was quickly repaired. While repairing the HVAC, we had our heater serviced. Both were reasonably priced and no attempts were made to upsell additional services. Bottom line, we will use their services in the future.

Reasonable priceHVAC system repairHeating system maintenance
Ludmila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service, very professional and I would like to recommend this company Nur HVAC to anyone who needs repair or replace furnace.

Paid $1,000+Reasonable priceHVAC system maintenanceHVAC duct & vent repairHeating system installation
Maxime3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Efficient and very quick. Adlan really helped me understand what was wrong and what I need to do to keep my system in perfect shape. Really appreciated the advice.

Paid $700–800Great priceHVAC system repairHVAC system maintenanceHeating system repair
Hui-Min4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

David is very professional and responsible to help diagnose our heater’s problems. Highly recommend!!!

Customer photo from Hui-Min's review
Heating system maintenanceHeating system repairThermostat repair+ Responsiveness+ Punctuality+ Quality
Esther4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceHVAC system maintenanceInstall ACHeating system maintenance

Price

$1.1k+226% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair85$205–$959
Heating system installation54$1.4k–$2.8k
Install AC51$1.6k–$3.2k
HVAC system maintenance50$37–$295
HVAC duct & vent installation27$1.2k–$2.8k
A/C system repair26$216–$807
Heating system repair20$161–$1.2k
Install thermostat20$50–$437

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