Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Nur HVAC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%81+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Nur HVAC

Sunnyvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 5.0★ from 509 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nur HVAC is better than 96% of HVAC contractors.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nur HVAC is better than 98% of HVAC contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nur HVAC is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nur HVAC is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nur HVAC is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nur HVAC is better than 81% of HVAC contractors.A
81

Reviews for your job

Customers hired Nur HVAC for 8 kinds of job.

Nur HVAC for install AC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Install AC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “Install AC” · showing 20

Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

We are super happy with the air conditioning we had put in our two floor condo - the two gentlemen working on the project were professional, hardworking and respectful of our home. I'm not sure how we survived these past few years without it. Thank you!

Paid $2,000+Great priceInstall AC
Hari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

NurHVAC did a great job with putting in a Heatpump for us. Our A/C needed replacement. They did an excellent job. The technicians who came were very conscientious and professional.

Paid $2,000+Great priceHVAC system repairRepair HVACInstall AC
Luke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional, all installation was excellent, quick and clean. Would recommend fully.

Paid $2,000+Reasonable priceHVAC duct & vent installationInstall AC
KristopherLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nur HVAC recently installed a mini-split system in our SF condo; one in the living room, and one each in the two bedrooms. They installed the heat pump outside on the balcony. I was impressed with their work ethic and the way they kept our space clean during the installation. They cleaned up at the end of each work…

Paid $2,000+Great priceInstall ACDuctless heating & A/C services
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional, detailed, and super hard working. NUR did a fantastic job replacing my air conditioner. Highly recommend!

Paid $2,000+HVAC system repairInstall AC
Karthik10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The best in service, as always! Thanks, David and team

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
PrateekLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alex and Dil were extremely professional. They did amazing job and our project manager Arthur was always provided updates

Great priceHeating system installationInstall AC
V5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

After 18 years our Air Conditioning System failed. We, of course, called Nur HVAC and were glad to see Islam again. He rapidly diagnosed that the AC compressor failed and had to be replaced. However, the AC system was so old that the compressor only had a 1 year warranty and the refrigerant in use 18 years ago is…

Customer photo from V's reviewCustomer photo from V's review
Paid $2,000+Great priceA/C system repairHeating system installationHVAC duct & vent installation
KarenLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I could not be happier with the work Nur HVAC did. Mine was a large residential job, replacing 2 furnaces and 2 HVAC units. I procured 3 estimates from different companies and Nur provided the most detailed estimate at the lowest price. Communication was good throughout the process and the project was finished on…

Paid $2,000+Great priceHeating system installationInstall thermostatInstall AC
Michiaki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing job! 2 gentleman work smoothly and super fast and clean. There are no garbage after they finished. Highly recommend!!

Great priceInstall AC
Andrew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our experience with NUR was simply awesome from start to finish. The quoting process (with Artur) was fantastic: he knew his stuff, could explain the "ins and outs" of every system choice in great detail (I had done my research and had a lot of very specific questions ready). I found him to be incredibly…

Paid $2,000+Heating system installationHVAC duct & vent installationInstall AC
MaksimLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Phenomenal Service – Furnace Replacement & Heat Pump Installation! ​I can’t say enough good things about the team at Nur HVAC! They recently installed a brand-new AC heat pump system for us and replaced our old gas furnace, and the experience was top-tier from start to finish. ​The installation was completed with…

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Gordon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alexey did a fantastic job installing our new furnace and AC unit. The space where our furnace is located is very tight and difficult to work in. Alexey took extra time to make sure everything was done perfectly. He is knowledgeable, professional and extremely thorough. We will definitely use Nur again and we highly…

Paid $1,600–1,800Reasonable priceHVAC system repairInstall thermostatInstall AC
MichaelLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great job installing our complicated multi-split heat pump. Very thorough with their jobs, attentive to details.

Paid $2,000+Reasonable priceInstall AC
bharath6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We used Nur HVAC to replace gas furnace with a heat pump inverter, replace the aging duct work and gas water heater with a heat pump water heater, all in the same contract. Our project manager, Arthur was on-time for the scoping appointment. He took time to understand our needs, investigated the attic, ducts and…

Paid $2,000+Great priceHeating system installationInstall thermostatHVAC duct & vent installation
Siv7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We just had a heat pump installed to replace an old furnace and AC system. Nur was really fast and did a great job. Highly recommended.

Paid $1,000+Great priceHeating system installationInstall AC
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We met with 5 HVAC companies to install AC before picking NUR, who came in with the best bid. We are so glad we went with them. They are knowledgeable and professional, and we couldn't be happier with the result.

Great priceInstall ACDuctless heating & A/C services
TamaraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our old A/C unit went out (dramatically spewing coolant everywhere) in the middle of summer. We contacted Nur HVAC and got them to come take a look at the situation. They recommended replacing our old furnace with a new heat pump along with the new A/C unit. It took a few weeks for a permit, but then they…

Paid $2,000+Reasonable priceHeating system installationInstall AC
Edgardo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I recently hired NUR HVAC to remove an old HVAC system, correct issues from a previous improper installation, and install a new system with air conditioning in my new home. From start to finish, my experience was outstanding. Fedor was fantastic to work with. He took the time to explain everything thoroughly,…

HVAC duct & vent installationInstall AC
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Loved my technician. Very honest. He replaced my gas heater and AC unit. Turned out great. Gas furnace wont be available after next year. So this should last another 25 years before I have to upgrade my panel to support a heat pump product. Dodged a bullet. I recommend this company. Susan Lacy Municipal Construction Inspector

Paid $2,000+Reasonable priceHeating system installationInstall AC

Show more install AC reviews (31 more) →

Price

$1.1k+226% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 63%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair85$205–$959
Heating system installation54$1.4k–$2.8k
Install AC51$1.6k–$3.2k
HVAC system maintenance50$37–$295
HVAC duct & vent installation27$1.2k–$2.8k
A/C system repair26$216–$807
Heating system repair20$161–$1.2k
Install thermostat20$50–$437

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