Experts Reviews · Company report
O & M Plumbing Services, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

O & M Plumbing Services, Inc.

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 784 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.O & M Plumbing Services, Inc. is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.O & M Plumbing Services, Inc. is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94

Reviews for your job

Customers hired O & M Plumbing Services, Inc. for 8 kinds of job.

O & M Plumbing Services, Inc. for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$645
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Faucet repair” · showing 20

ScottLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shawn installed shut off valves for two bathroom sinks and changed several cartridges where the faucets were leaking a bit. He was terrific. Very professional, explained everything clearly, made sure I checked things to be sure they were working properly. He is also a very nice person, lots of energy, really seems…

Paid $1,000–1,200Reasonable pricePlumbing pipe repairFaucet repair
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew was awesome! Knowledgeable and courteous. Took pride in cleaning up behind himself. Will use this company again for plumbing issues.

Paid $800–1,000Reasonable priceGarbage disposal installationFaucet repairFaucet installation
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hands down the best plumbers out there! I have used O&M for over a decade and Ben and his team have never failed to take care of our needs in a prompt and efficient manner. Highly recommend!

Reasonable priceToilet repairPlumbing pipe repairFaucet repair
Jennette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andrew and Mike were great. They gave me quotes on what I asked for. They didn’t push me to do everything. They gave me a very good price and were easy to work with. They got the job done very quickly, and I was very satisfied. Thanks for a great job.

Paid $600–800Reasonable priceFaucet repairShower repairService not listed
KtLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

5/30/2026 🌟🌟🌟🌟🌟 GAS LEAK!💥 & Sump Pump check. *SHAWN actually listened! He looked at/assessed the systems. SHAWN went to work on this old, 1950's era house! OM PLUMBING--5 STARS! KtinAustin😎 O&MPlumbing for over 10yrs. OLD HOUSE & Old Plumbing...They are experienced, efficient & courteous with their service. Kt😎

Paid $200–300Great priceWater heater installationFaucet repairSump pump repair
Audy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I highly recommend. Great price tech really friendly, knowledgeable and informative. He let me know exactly what’s going on and made sure I paid only for the services I actually needed. I will use them again.

Great priceDrain cleaningFaucet repair
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Shawn came by to repair our leaking faucet. He was timely, professional, and provided a thorough explanation of the issue and repair. O&M was great! Fair price for the repair, and top notch service!

Paid $400–500Reasonable priceFaucet repair
KathleenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

All I can say is that I’ve finally found the plumber I’ve been looking for! Andrew was highly recommended by a friend who felt the same way.

Paid $400–500Reasonable priceFaucet repairService not listed
Vinod5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Andrew is very knowledgeable & personable. Highly satisfied and recommend!

Toilet installation
Andre10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a kitchen sink that developed a leak. I Googled for a "plumber near me", and ultimately decided on O&M Plumbing Services (Landen). Everything except the kitchen sink itself was replaced (faucet, sprayer, drain hardware and pipes). They were quick to respond, professional and did excellent work. I…

Paid $600–700Not surePlumbing leak detectionPlumbing pipe repairFaucet repair
Renee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Service was excellent!

Paid $500–600Not sureFaucet repair
MikeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Called at 3:30am about a water heater malfunction. They made sure I had it under control and showed up around 8am to do the repair. Brian was my technician and he was courteous friendly and knowledgeable. Could not ask for better service. Will definitely use this company again! Great Job Thanks Mike I have this…

Paid $200–300Not sureWater heater installationFaucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Quick scheduling. Showed up on time. Very fair price. Chris did good work. Repaired a tub faucet where the copper stub was too short… had just been capped. Soldered on a threaded extension and installed the faucet. I eventually ended up removing the caulk & tightening the faucet to get it closer to the tile, then…

Customer photo from Greg's reviewCustomer photo from Greg's review
Paid $300–400Great pricePlumbing pipe repairFaucet repairFaucet installation
CyndiLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ O & M Plumbing – A True Gem!** We recently purchased a beautiful mid-century home built in 1962, and while it had charm in spades, it also came with a few plumbing challenges. Enter **O & M Plumbing**, and more specifically, **Chris**—a master of his craft and hands-down the best plumber we've ever…

Customer photo from Cyndi's reviewCustomer photo from Cyndi's reviewCustomer photo from Cyndi's review
Toilet repairPlumbing leak detectionWater tank installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was by today to replace my outside faucet. Very professional, friendly and competent. Job well done.

Faucet repair
Traci7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am so grateful to have such a reliable plumber. Andrew has helped me a couple of times with leaks and plumbing issues in my old house. He is always so professional and courteous, I don’t need to feel anxious about hiring them knowing they are accountable.

Plumbing leak detectionFaucet repair
Malaika8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So prompt, friendly, and just excellent work. Helped us troubleshoot problems and gave us advice in addition to fixing our plumbing problems. We cannot recommend them enough.

Reasonable priceDrain cleaningFaucet repairOutdoor plumbing system repair
AprilLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Aaron took his time to explain everything he was doing and made sure to test all options before replacement. I had a quote from another company the day before that was almost $300 more for the same service. I will only call O&M from now on because they always do a good job and offer fair pricing.

Garbage disposal installationFaucet repairWater heater repair+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

this was my second time to use O+M. the woman i spoke to when i called was so nice and set appropriate expectations. the technicians came when they said they would, were both pleasant and seemed efficient and did the job well. everyone had great customer service. I would recommend them and will use them again for my plumbing needs.

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
katie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

O & M are amazing-professional, show up when they said they would, did a great job, left the area tidy, just overall a trust-worth, great company! Definitely recommend them!

Toilet installationFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality

Show more faucet repair reviews (18 more) →

Price

$417-13% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection59$228–$542
Plumbing pipe repair49$278–$1.2k
Toilet repair47$248–$559
Water heater installation44$1.2k–$2.8k
Plumbing leak repair43$251–$654
Drain cleaning42$248–$493
Faucet repair37$228–$645
Faucet installation33$305–$645

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