How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREO & M Plumbing Services, Inc.
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 784 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired O & M Plumbing Services, Inc. for 8 kinds of job.
O & M Plumbing Services, Inc. for faucet repair
Clear ✕All 38 Google reviews tagged “Faucet repair”
Shawn installed shut off valves for two bathroom sinks and changed several cartridges where the faucets were leaking a bit. He was terrific. Very professional, explained everything clearly, made sure I checked things to be sure they were working properly. He is also a very nice person, lots of energy, really seems…
Andrew was awesome! Knowledgeable and courteous. Took pride in cleaning up behind himself. Will use this company again for plumbing issues.
Hands down the best plumbers out there! I have used O&M for over a decade and Ben and his team have never failed to take care of our needs in a prompt and efficient manner. Highly recommend!
Andrew and Mike were great. They gave me quotes on what I asked for. They didn’t push me to do everything. They gave me a very good price and were easy to work with. They got the job done very quickly, and I was very satisfied. Thanks for a great job.
5/30/2026 🌟🌟🌟🌟🌟 GAS LEAK!💥 & Sump Pump check. *SHAWN actually listened! He looked at/assessed the systems. SHAWN went to work on this old, 1950's era house! OM PLUMBING--5 STARS! KtinAustin😎 O&MPlumbing for over 10yrs. OLD HOUSE & Old Plumbing...They are experienced, efficient & courteous with their service. Kt😎
I highly recommend. Great price tech really friendly, knowledgeable and informative. He let me know exactly what’s going on and made sure I paid only for the services I actually needed. I will use them again.
Shawn came by to repair our leaking faucet. He was timely, professional, and provided a thorough explanation of the issue and repair. O&M was great! Fair price for the repair, and top notch service!
All I can say is that I’ve finally found the plumber I’ve been looking for! Andrew was highly recommended by a friend who felt the same way.
Andrew is very knowledgeable & personable. Highly satisfied and recommend!
I had a kitchen sink that developed a leak. I Googled for a "plumber near me", and ultimately decided on O&M Plumbing Services (Landen). Everything except the kitchen sink itself was replaced (faucet, sprayer, drain hardware and pipes). They were quick to respond, professional and did excellent work. I…
Service was excellent!
Called at 3:30am about a water heater malfunction. They made sure I had it under control and showed up around 8am to do the repair. Brian was my technician and he was courteous friendly and knowledgeable. Could not ask for better service. Will definitely use this company again! Great Job Thanks Mike I have this…
Quick scheduling. Showed up on time. Very fair price. Chris did good work. Repaired a tub faucet where the copper stub was too short… had just been capped. Soldered on a threaded extension and installed the faucet. I eventually ended up removing the caulk & tightening the faucet to get it closer to the tile, then…
⭐️⭐️⭐️⭐️⭐️ O & M Plumbing – A True Gem!** We recently purchased a beautiful mid-century home built in 1962, and while it had charm in spades, it also came with a few plumbing challenges. Enter **O & M Plumbing**, and more specifically, **Chris**—a master of his craft and hands-down the best plumber we've ever…
Chris was by today to replace my outside faucet. Very professional, friendly and competent. Job well done.
I am so grateful to have such a reliable plumber. Andrew has helped me a couple of times with leaks and plumbing issues in my old house. He is always so professional and courteous, I don’t need to feel anxious about hiring them knowing they are accountable.
So prompt, friendly, and just excellent work. Helped us troubleshoot problems and gave us advice in addition to fixing our plumbing problems. We cannot recommend them enough.
Aaron took his time to explain everything he was doing and made sure to test all options before replacement. I had a quote from another company the day before that was almost $300 more for the same service. I will only call O&M from now on because they always do a good job and offer fair pricing.
this was my second time to use O+M. the woman i spoke to when i called was so nice and set appropriate expectations. the technicians came when they said they would, were both pleasant and seemed efficient and did the job well. everyone had great customer service. I would recommend them and will use them again for my plumbing needs.
O & M are amazing-professional, show up when they said they would, did a great job, left the area tidy, just overall a trust-worth, great company! Definitely recommend them!
An update to the review below from last year. Discovered yesterday (Sunday) that we had a water leak in our main water line. Contacted Ben and Antonio arrived at 11:30 this morning and repaired the leak. Really happy with their service. Ben was recommended by a friend who is a realtor as her "go to" plumber. He…
Ben and his team do great work. Very professional, very on time, and a pleasure to work with. I've used him for several jobs both large and small. I'd hesitate calling anyone else at this point if I needed plumbing services in the future.
Ben is great! One of the best in Austin!
Their process is stellar, communication is great, very professional and got the job done right the first time! Highly recommend!!!
Needed new valves in my washing machine water box. They were quick to respond and repair. I'll be using them on any plumbing needs.
Alex helped me out by replacing a hose bib and installing new backflow valves around the house. It was very efficient.
Always a pleasure to work work Ben!
As usual, Ben exceeded expectations with thoughtful analysis and care. Thank you!!!!
A simple hose bibb replacement this time but great service as usual. Always arrive the day (and time) when they say they will....the reason i started using O&M in the first place.
Awesome service
Excellent company to work with.
This is the second time I've used O&M and they are 2 for 2! The first time I had them replace a set of toilets after I installed new floors. They were on time, efficient, and extremely knowledgable. The second time was for an outdoor hose issue, that would've required me going to Home Depot at least 2x to fix the…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 59 | $228–$542 |
| Plumbing pipe repair | 49 | $278–$1.2k |
| Toilet repair | 47 | $248–$559 |
| Water heater installation | 44 | $1.2k–$2.8k |
| Plumbing leak repair | 43 | $251–$654 |
| Drain cleaning | 42 | $248–$493 |
| Faucet repair | 37 | $228–$645 |
| Faucet installation | 33 | $305–$645 |
