Experts Reviews · Company report
O & M Plumbing Services, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

O & M Plumbing Services, Inc.

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 784 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.O & M Plumbing Services, Inc. is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.O & M Plumbing Services, Inc. is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94

Reviews for your job

Customers hired O & M Plumbing Services, Inc. for 8 kinds of job.

O & M Plumbing Services, Inc. for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$376–$760
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Garbage disposal installation”

GinaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Today Andrew came out to my house and installed a pressure reducing valve and a new house shut off valve. I was quoted a price over the phone before hand. When Andrew got to my house he encountered a big issue because of the city sidewalk. He contacted the owner and they came up with a solution with no extra…

Great priceGarbage disposal installationOutdoor plumbing system repair
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew was awesome! Knowledgeable and courteous. Took pride in cleaning up behind himself. Will use this company again for plumbing issues.

Paid $800–1,000Reasonable priceGarbage disposal installationFaucet repairFaucet installation
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m so glad i found Matt! Hes amazing, professional & knowledgeable when no one can figure out the issue with my sink! Quick & affordable!

Garbage disposal installationPlumbing leak detection
Gwen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Heather and Andrew S. were absolutely fantastic. Heather was extremely professional and courteous. She sent out an amazing tech call Andrew- he was honest, transparent, friendly, personable and fast!!! Our garbage disposal was taken care of so we could order a new dishwasher- it’s going to make my life so much easier!

Paid $400–600Great priceGarbage disposal installation
Jeanette8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m so relieved Andrew was able to help us with our kitchen disposal. He was professional, timely, and so nice! I will definitely call again.

Garbage disposal installation
Joni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Came fast! Took care of replacing my garbage disposal problem. Friendly, professional, knowledgeable. My go to plumbing service!! I'm Very happy.

Paid $400–600Garbage disposal installation
Joshua5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

O&M Plumbing is my go-to for all my plumbing needs. The team is quick to schedule an appointment, the team is professional, clean and on point with diagnosis and repair. Thank you Ben for all your help the last 10 years and in future years.

Garbage disposal installation
Brant2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ben was on time, very knowledgeable and was able to complete our sink install, gas line relocation and disposal install the same day. Definitely recommend these guys.

Great priceGarbage disposal installationFaucet installation
Adam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

On time and professional installation with no drama, just results. I recommend these guys for any plumbing needs.

Garbage disposal installation
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very happy with the work done by Landen from O&M Plumbing. It was easy to schedule on their website and Landen showed up when expected. He explained what needed to be done and what it would cost. I appreciate his expertise and quick work to solve our problems. Thank you!

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Danna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

It’s so reassuring to have found such a wonderful group of professionals that we can rely on! Everyone we’ve ever interacted with at O&M has taken great pride in a job well done. I wish it were possible to give even more stars! 2/25 UPDATE: Ben and crew are still the best!!! Four new faucets and a water heater repair all completed beautifully. Thank you!

Toilet repairWater heater installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
AprilLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Aaron took his time to explain everything he was doing and made sure to test all options before replacement. I had a quote from another company the day before that was almost $300 more for the same service. I will only call O&M from now on because they always do a good job and offer fair pricing.

Garbage disposal installationFaucet repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Ayako13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kitchen garbage disposal stopped working. Enrique was very professional, explained my options clearly, and quickly fixed problem. Thank you!

Garbage disposal installation+ Punctuality+ Quality+ Professionalism
Charlene12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was great. He was on time & even got along with the dogs. The work was fast & efficient, and the price very reasonable.

Garbage disposal installationToilet repair+ Value
Misty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

O&M Plumbing services did an excellent job installing a new sink, faucet & disposal. They were very professional, skilled & priced fairly. They even went above and beyond in replacing small parts we didn't realize we needed. We highly recommend & will use them again if ever needing plumbing services.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Chelsea7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Would highly recommend O&M plumbing! They did a beautiful job, and get straight to work. Had the initial meet and install in the same day! I appreciate their turnaround time, and professionalism!

Faucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Joe15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationGarbage disposal installation+ Responsiveness+ Quality+ Professionalism

Price

$417-13% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection59$228–$542
Plumbing pipe repair49$278–$1.2k
Toilet repair47$248–$559
Water heater installation44$1.2k–$2.8k
Plumbing leak repair43$251–$654
Drain cleaning42$248–$493
Faucet repair37$228–$645
Faucet installation33$305–$645

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