Experts Reviews · Company report
O & M Plumbing Services, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

O & M Plumbing Services, Inc.

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 784 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.O & M Plumbing Services, Inc. is better than 90% of sump pump repair services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.O & M Plumbing Services, Inc. is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.O & M Plumbing Services, Inc. is better than 94% of sump pump repair services.A
94

Reviews for your job

Customers hired O & M Plumbing Services, Inc. for 8 kinds of job.

O & M Plumbing Services, Inc. for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “Plumbing leak detection” · showing 40

Prakash7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I would recommend o&M Plumbing services to anyone, they are honest and fair price and transparent in detailing what's going on.

Great pricePlumbing leak detection
Sarge1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A huge thank you to Christian and Shawn! Christian, your transparency in all your responses was truly appreciated. The response time was phenomenal; you jumped right into the job after our consultation, eliminating the need for any follow-up calls or rescheduling. Both you and Shawn are fantastic. Thank you for…

Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m so glad i found Matt! Hes amazing, professional & knowledgeable when no one can figure out the issue with my sink! Quick & affordable!

Garbage disposal installationPlumbing leak detection
J.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Andrew S. did a fantastic job. He identified the problem quickly, explained everything clearly, and was up front about the costs. That's more than enough for me to use their services again later.

Paid $400–600Reasonable pricePlumbing leak detection
Carson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are great- Andrew was extremely efficient and accommodating. Highly recommend!!

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ben and his team at O&M are extremely responsive and helpful. We have had them out for various issues and they have even referred us to other trusted professionals when they were not available. Highly recommend them! I appreciate their personal approach to helping their customers!

Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris, came out to do a hydrostatic test and was outstanding. He was thorough, highly professional, and very friendly. He handled every detail with precision and clearly explained every step of the process and the reasons behind it. O&M Plumbing is easily one of the best companies I’ve ever used. Their scheduling…

Paid $300–400Plumbing leak detection
DavidLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

"After moving into our new home, we encountered several minor plumbing issues including outdoor faucet repairs. O&M Plumbing took care of everything efficiently, and we will definitely use them again in the future."

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing leak repairService not listed
TV5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I found O&M via AI search for fairest prices in Austin and known for not upselling. Given we had sewage pouring out of our broken sump pump and toilets not flushing, we had no clue what we were up against. Two other plumbers came to upsell us new very costly sump pump. But O+M saved the day - specifically Sean,…

Paid $1,000+Great priceToilet repairDrain cleaningPlumbing leak detection
Rene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It was a pleasure working with O & M Plumbing Services, Inc. Andrew was a pleasure to work with and explained things in simple terms. Looking forward to working with you all again!

Paid $100–200Reasonable pricePlumbing leak detection
Andre10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a kitchen sink that developed a leak. I Googled for a "plumber near me", and ultimately decided on O&M Plumbing Services (Landen). Everything except the kitchen sink itself was replaced (faucet, sprayer, drain hardware and pipes). They were quick to respond, professional and did excellent work. I…

Paid $600–700Not surePlumbing leak detectionPlumbing pipe repairFaucet repair
zeerak2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Ben who owns this company is very professional person. He is very passionate about his work. He followed up the job his company did even on Saturday. I will highly recommend his services to anyone needing to fix their plumbing problems.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had a slab leak, which can be difficult. O & M came out a couple times to work through the process. I can’t thank them enough for the quick response and professional service.

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Albert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I’m super happy with O & M Plumbing Services! This is real feedback from a real customer. I highly recommend them if you ever need plumbing help and they’re super nice, honest, and really know what they’re doing. The consultation was free, and they clearly explained everything without trying to upsell…

Reasonable pricePlumbing leak detection
CyndiLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐️⭐️⭐️⭐️⭐️ O & M Plumbing – A True Gem!** We recently purchased a beautiful mid-century home built in 1962, and while it had charm in spades, it also came with a few plumbing challenges. Enter **O & M Plumbing**, and more specifically, **Chris**—a master of his craft and hands-down the best plumber we've ever…

Customer photo from Cyndi's reviewCustomer photo from Cyndi's reviewCustomer photo from Cyndi's review
Toilet repairPlumbing leak detectionWater tank installation
Traci7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am so grateful to have such a reliable plumber. Andrew has helped me a couple of times with leaks and plumbing issues in my old house. He is always so professional and courteous, I don’t need to feel anxious about hiring them knowing they are accountable.

Plumbing leak detectionFaucet repair
ClintLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Absolutely the BEST!!! O&M saved the day again! Highly recommend! Thank you for always being professional and taking the time to explain everything.

Drain cleaningPlumbing leak detectionPlumbing leak repair
SamiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben from O&M did a fantastic job while expertly explaining all the steps taken. Not to mention he isolated the root cause of a leak under the slab (while making sure there weren't other issues hiding before and after the crack found) plus advised how to proceed with the least risk for further damages. Can't…

Plumbing leak detectionPlumbing leak repair
dithyrambic10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

2024 May: O&M to rescue again! The backyard faucet has been persistent problem for several years and lately our water hose became fused to the faucet. I contacted O&M to replace the hose bib and vacuum breaker. Alex and Aaron came over and performed that task. As always, they patiently answered all my questions and…

Plumbing leak detectionToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
GlendaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I trust these guys. They are knowledgeable and honest and they have integrity. They explain the issue and what they need to do well that I understand it. They do their job well and they only work on what’s needed.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
ValerieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication, easy to schedule and reliable results.

Plumbing leak detection+ Responsiveness+ Professionalism
jimaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike, Ben and Enrique are fantastic! Not only did they take the time to explain everything to me and make sure I understood it, but they also told me preventative maintenance to avoid the same issue happening again. I’ve had the same issue inside my men’s bathroom for over a year. This is the first company to come…

Plumbing leak detectionToilet repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
NothingLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Looks like I found my new plumber. They came over and spent nearly an hour to diagnose what turned out to be multiple concerns. He did not even charge me for the visit.

Plumbing leak detectionWater heater installationPlumbing leak repair
SimonLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service! From Heather and the office staff to the technicians. We always recommend O&M to our foundation repair clients. Above and beyond with a level of service that's hard to find these days. Thank you!

Plumbing leak detection+ Responsiveness+ Quality+ Professionalism
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Their process is stellar, communication is great, very professional and got the job done right the first time! Highly recommend!!!

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

This company is very professional and punctual. They performed the hydrostatic test and contacted me immediately with the results. The technician was polite and explained to process & results. I'm very happy with the results.

Plumbing leak detectionService not listed+ Responsiveness+ Punctuality+ Quality
Misty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

O&M Plumbing services did an excellent job installing a new sink, faucet & disposal. They were very professional, skilled & priced fairly. They even went above and beyond in replacing small parts we didn't realize we needed. We highly recommend & will use them again if ever needing plumbing services.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
vezirka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly and helpful professionals. Will always use this company for all my plumbing repairs and recommend to others.

Plumbing leak detection+ Punctuality+ Quality+ Professionalism
RickLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Antonio was professional and an excellent technician

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Antonio came out 30 minutes early, which was great for me, and he worked for 3 hours clearing a clog in main line and detected 2 breaks in my pipe. O&M scheduled to come back for the break repair in 2 days. I'm very happy with their service.

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
EmmanuelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex did a great job installing a pressure reducer and also found one internal leak under the bathtub. It took him about 3-4 hours to get the work done, and kept me informed about his work during the entire time.

Plumbing leak detectionPlumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
AndyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben was very throughout with the leak detection services and explained all of the steps very clearly. He was very honest with his feedback and suggestions. I will definitely be using them to resolve our plumbing issues going forward!

Plumbing leak detection+ Punctuality+ Professionalism
FeliciaLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a hydrostatic test done to make sure that there were no leaks. The tech/plumber was super nice, efficient and professional. The communication from the office and from the tech/plumber was stellar and really appreciated.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
MaxLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

O&M is a great local business that is easy to work with & very reliable. I’m thankful that I have a plumber that I can completely trust.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
AnneLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've used O & M twice now on many different projects from sewer line repairs after foundation repair to installation of new toilets, faucets, etc. They are communicative, polite and do really quality work. I also recommended their services to my neighbor and they had a great experience.

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
TimLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Really great experience! Ben helped fix a gas leak for my fireplace and did an amazing job. He was quick, friendly, and made sure to use the best parts available to fix my issue. Will definitely be using Ben & his company again for future repairs!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Earl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I had a slab leak in the garage. It was a small leak which made it hard to find. Once located, a repair was proposed and completed the very next day. Have some holes in the drywall that are needed to isolate water lines. Over very pleased with the outcome. The leak was located, confirmed and repaired. Can't…

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Friendly, efficient, and affordable!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
ClarisseLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

0 stars We sent an email (below) to O&M, got a call from the owner who said that isn’t their policy / procedure and that he stands by his plumbers and their reporting and we got what we paid for so it didn’t matter wether he was correct or not. This is at the exact same time another company is fixing the problem…

Plumbing leak detection− Quality− Professionalism
AshleyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alex and Ruben were great! They isolated the leak and a few days later came to repair it. They were very professional, wore masks and shoe sleeves, and talked with me every step of the way on what they were going to do next. I certainly don't hope to run into anymore plumbing issues, but if I do, I know who to call!

Plumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (19 more) →

Price

$417-13% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 63%Overpriced 2%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection59$228–$542
Plumbing pipe repair49$278–$1.2k
Toilet repair47$248–$559
Water heater installation44$1.2k–$2.8k
Plumbing leak repair43$251–$654
Drain cleaning42$248–$493
Faucet repair37$228–$645
Faucet installation33$305–$645

Compare with