How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREO & M Plumbing Services, Inc.
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 784 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired O & M Plumbing Services, Inc. for 8 kinds of job.
O & M Plumbing Services, Inc. for toilet repair
Clear ✕All 47 Google reviews tagged “Toilet repair” · showing 20
Great service honest and reliable and trustworthy plumbing service
Great service! Quick response and fixed issue same day. Highly recommend!
We had a sewage smell in the house. Andrew showed up right on time and knocked it out. Very upfront about the cost and exactly the repairs he was performing, took time to explain and show me the work. Really positive experience overall and very kind and professional plumber.
O&M replied promptly, scheduled a free consultation and provided quotes. I had an immediate issue resolved in same visit for a reasonable cost. Service person Chris was knowledgeable and friendly.
Andrew was great! He communicated his next steps and never left me guessing.
Shawn was great! He was friendly, professional and informative. We are very happy with our experience with O&M!
I called this company about a toilet issue about a year ago. The technician replaced the fill valve for $287. However, before starting the work, he did not proactively inspect or mention that the gasket was worn and could become a problem. He simply fixed the immediate issue and left. Now, a year later, the gasket…
Prompt and satisfactory service.
Hands down the best plumbers out there! I have used O&M for over a decade and Ben and his team have never failed to take care of our needs in a prompt and efficient manner. Highly recommend!
Best plumbing service I've ever received. Quick to respond. Friendly service. Fair pricing. Quality work. Definitely recommend!
Responsive, professional and friendly. Andrew knows his trade and is great to work with!!! Thank you O&M Plumbing!
O&M is my go to for plumbing issues every time. I've had several of the plumbers over the years and all have been excellant!
Ben and his team at O&M are extremely responsive and helpful. We have had them out for various issues and they have even referred us to other trusted professionals when they were not available. Highly recommend them! I appreciate their personal approach to helping their customers!
Excellent service as usual--a family owned business with a personal service touch
This was our first service through O&M. We are pleased with every step of the job. We needed a toilet with a small crack replaced. Andrew arrived promptly, wore shoe covers, told us what type of toilet to order, gave us a clear explanation of job estimates. This included a higher estimate if a welded flange…
They are HONEST. I asked them to unclog the toilets and Chris arrived and did not find any issues. I asked him to bill me and he said they provide free estimates and there was no charge, I asked him if there was anything he should check and he said a camera scope would cost $300+ and since the house is only 6 years…
Had multiple great experiences with Andrew! Would certainly recommend!
Very nice young man explained process then fixed problem of water leak. I would use O&M again and request Andrew who gained my confidence.
Chris and the team were outstanding. They were able to come out the same day, quickly assess the situation, and provide the right recommendations. They resolved the issue I was having and put my concerns completely at ease. I was very impressed with their professionalism, responsiveness, and quality of work. I will…
Shaun was great, i highly recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 59 | $228–$542 |
| Plumbing pipe repair | 49 | $278–$1.2k |
| Toilet repair | 47 | $248–$559 |
| Water heater installation | 44 | $1.2k–$2.8k |
| Plumbing leak repair | 43 | $251–$654 |
| Drain cleaning | 42 | $248–$493 |
| Faucet repair | 37 | $228–$645 |
| Faucet installation | 33 | $305–$645 |
