How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%94+6.6Craft & service penalty90−1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREO & M Plumbing Services, Inc.
Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 784 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired O & M Plumbing Services, Inc. for 8 kinds of job.
O & M Plumbing Services, Inc. for toilet repair
Clear ✕All 47 Google reviews tagged “Toilet repair” · showing 40
Great service honest and reliable and trustworthy plumbing service
Great service! Quick response and fixed issue same day. Highly recommend!
We had a sewage smell in the house. Andrew showed up right on time and knocked it out. Very upfront about the cost and exactly the repairs he was performing, took time to explain and show me the work. Really positive experience overall and very kind and professional plumber.
O&M replied promptly, scheduled a free consultation and provided quotes. I had an immediate issue resolved in same visit for a reasonable cost. Service person Chris was knowledgeable and friendly.
Andrew was great! He communicated his next steps and never left me guessing.
Shawn was great! He was friendly, professional and informative. We are very happy with our experience with O&M!
I called this company about a toilet issue about a year ago. The technician replaced the fill valve for $287. However, before starting the work, he did not proactively inspect or mention that the gasket was worn and could become a problem. He simply fixed the immediate issue and left. Now, a year later, the gasket…
Prompt and satisfactory service.
Hands down the best plumbers out there! I have used O&M for over a decade and Ben and his team have never failed to take care of our needs in a prompt and efficient manner. Highly recommend!
Best plumbing service I've ever received. Quick to respond. Friendly service. Fair pricing. Quality work. Definitely recommend!
Responsive, professional and friendly. Andrew knows his trade and is great to work with!!! Thank you O&M Plumbing!
O&M is my go to for plumbing issues every time. I've had several of the plumbers over the years and all have been excellant!
Ben and his team at O&M are extremely responsive and helpful. We have had them out for various issues and they have even referred us to other trusted professionals when they were not available. Highly recommend them! I appreciate their personal approach to helping their customers!
Excellent service as usual--a family owned business with a personal service touch
This was our first service through O&M. We are pleased with every step of the job. We needed a toilet with a small crack replaced. Andrew arrived promptly, wore shoe covers, told us what type of toilet to order, gave us a clear explanation of job estimates. This included a higher estimate if a welded flange…
They are HONEST. I asked them to unclog the toilets and Chris arrived and did not find any issues. I asked him to bill me and he said they provide free estimates and there was no charge, I asked him if there was anything he should check and he said a camera scope would cost $300+ and since the house is only 6 years…
Had multiple great experiences with Andrew! Would certainly recommend!
Very nice young man explained process then fixed problem of water leak. I would use O&M again and request Andrew who gained my confidence.
Chris and the team were outstanding. They were able to come out the same day, quickly assess the situation, and provide the right recommendations. They resolved the issue I was having and put my concerns completely at ease. I was very impressed with their professionalism, responsiveness, and quality of work. I will…
Shaun was great, i highly recommend.
Andrew from O&M Plumbing has been outstanding from the very beginning. He took the time to clearly explain the plumbing issues I was facing and walked me through the options available to resolve the leaks. His professionalism, courtesy, and thorough communication gave me complete confidence in the work being done. I…
Mr. Ben Morgan graciously responded to my request within the same day to fix my problem with getting hot water. He did that in less than 10 minutes. Mr. Morgan and all the crew at O & M plumbing have taken great care of our plumbing needs.
I found O&M via AI search for fairest prices in Austin and known for not upselling. Given we had sewage pouring out of our broken sump pump and toilets not flushing, we had no clue what we were up against. Two other plumbers came to upsell us new very costly sump pump. But O+M saved the day - specifically Sean,…
Best service in a long time. Landen was great. He explained everything up front. The the install was super smooth.
Landon was great!
⭐️⭐️⭐️⭐️⭐️ O & M Plumbing – A True Gem!** We recently purchased a beautiful mid-century home built in 1962, and while it had charm in spades, it also came with a few plumbing challenges. Enter **O & M Plumbing**, and more specifically, **Chris**—a master of his craft and hands-down the best plumber we've ever…
Awesome experience. Thank you so much!
Update 9/2/25 Andrew came out again today to address a clog in one of my bathroom sink drains. Showed up on time, transparent with costs, fixed the issue without hassle AND cleaned up! 10/10. Thank you again! ----- Andrew was an absolute pleasure to work with. Showed up exactly on time and was fully transparent…
Efficient, will use again.
I am very happy with the work done by Landen from O&M Plumbing. It was easy to schedule on their website and Landen showed up when expected. He explained what needed to be done and what it would cost. I appreciate his expertise and quick work to solve our problems. Thank you!
Courteous, prompt, knowledgeable. I would use O&M again for plumbing issues.
It’s so reassuring to have found such a wonderful group of professionals that we can rely on! Everyone we’ve ever interacted with at O&M has taken great pride in a job well done. I wish it were possible to give even more stars! 2/25 UPDATE: Ben and crew are still the best!!! Four new faucets and a water heater repair all completed beautifully. Thank you!
2024 May: O&M to rescue again! The backyard faucet has been persistent problem for several years and lately our water hose became fused to the faucet. I contacted O&M to replace the hose bib and vacuum breaker. Alex and Aaron came over and performed that task. As always, they patiently answered all my questions and…
O & M are amazing-professional, show up when they said they would, did a great job, left the area tidy, just overall a trust-worth, great company! Definitely recommend them!
Andrew and Antonio from O & M Plumbing Services were Great. They arrived early, answered all my questions, were very knowledgeable, and fixed my plumbing issues. I would definitely use O & M Plumbing again
I am extremely satisfied with Alfonso’s work. Very profesional and cost clear from the beginning so no surprises!
Mike, Ben and Enrique are fantastic! Not only did they take the time to explain everything to me and make sure I understood it, but they also told me preventative maintenance to avoid the same issue happening again. I’ve had the same issue inside my men’s bathroom for over a year. This is the first company to come…
Justin was great. He was on time & even got along with the dogs. The work was fast & efficient, and the price very reasonable.
We had a pipe that was constantly squealing. They determined it was due to the fill valve in one of the toilets causing the problem. They replaced it and it resolved the issue. They were very professional and kept me informed about what they were doing as they went through the troubleshooting process. I’ll use them again if needed.
Every person I worked with was very professional and helpful. Our home presents unusual challenges given its 100 plus years of age but they were no problem for our plumbers.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 59 | $228–$542 |
| Plumbing pipe repair | 49 | $278–$1.2k |
| Toilet repair | 47 | $248–$559 |
| Water heater installation | 44 | $1.2k–$2.8k |
| Plumbing leak repair | 43 | $251–$654 |
| Drain cleaning | 42 | $248–$493 |
| Faucet repair | 37 | $228–$645 |
| Faucet installation | 33 | $305–$645 |


