Analyzing 7,516,2227.5M ReviewsFor 21,18021.2K Experts

Experts Reviews · Company report
O'Sullivan Tree Care and Recycling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%16+1.1Craft & service penalty45−5.5Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE

O'Sullivan Tree Care and Recycling

New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 57 mulching services · 4.6★ from 82 Google reviews

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Report card

Percentile vs other mulching services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.O'Sullivan Tree Care and Recycling is better than 71% of mulching services.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.O'Sullivan Tree Care and Recycling is better than 87% of mulching services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.O'Sullivan Tree Care and Recycling is better than 45% of mulching services.C
45
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.O'Sullivan Tree Care and Recycling is better than 100% of mulching services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.O'Sullivan Tree Care and Recycling is better than 100% of mulching services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.O'Sullivan Tree Care and Recycling is better than 16% of mulching services.F
16

Reviews for your job

Customers hired O'Sullivan Tree Care and Recycling for 4 kinds of job.

O'Sullivan Tree Care and Recycling for tree trimming & pruning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 5 Google reviews tagged “Tree trimming & pruning”

JamesLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

O'Sullivan is the best. Just had them here for four small projects. Rudy and his crew are efficient, thorough and careful. They went above and beyond my expectations. I've used them at least four times over the years. Highly recommend!

Great priceTree trimming & pruning
RLKLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a dangerous hanging branch, they worked the schedule and fit me in to make sure it was removed before we had a recent storm. Very professional crew, everyone was as nice as can be, and Cathy in the office was awesome to deal with. highly recommend if you have a tree issue.

Tree stump removalTree trimming & pruning+ Responsiveness+ Punctuality+ Professionalism
JessicaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

O'Sullivan has done great work for us on many occasions. The crew is top notch. They are very professional and helpful, and leave everything spotless when they are done. Today we had one old tree removed. I asked Emilio to leave some limbs for me to use for garden edging and he kindly had them trimmed and neatly…

Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prior to starting work at my house, I had 9 companies come over to propose estimates. O'Sullivan provided the most detailed estimate and most fair price when compared to the other 8 companies that visited. Today they came and did the tree removal for me. The staff was very friendly, very attentive and paid…

Tree stump removalTree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Tree trimming & pruning+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tree removal6—
Tree trimming & pruning5—
Tree stump removal4—
Tree stump grinding2—

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