Dermatologist · Oak Forest, IL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%86+24.3Replies to reviews 8%66+5.4Momentum penalty67−3.3Experts Score= 85Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 27 dermatologistsiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★292 Google reviews · 24 photos
97%five-star reviews
4.74★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Oak Dermatology 4.9 out of 5 based on 292 reviews, with the owner responding to 94% of comments. Patients frequently praise the staff's friendliness, punctuality, and thorough explanations during visits for conditions like eczema, warts, and skin cancer removal. Services include general consultations, annual skin checks, and Mohs surgery, with many noting efficient appointments and respectful communication. A recurring criticism involves dissatisfaction with diagnostic clarity, where one patient felt the clinic prescribed treatment without clearly identifying the underlying cause of their child's skin issues.
Google rating: 4.9 out of 5 from 292 reviews (97% five-star).
Reviews on this page: 292 Google reviews (206 with written comments, 1 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 21, 2026.
Service: Dermatologist serving Oak Forest, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other dermatologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Oak DermatologyDermatologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oak Dermatology: 92/100 on this factor. Category median: 90.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oak Dermatology: 86/100 on this factor. Category median: 86.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oak Dermatology: 67/100 on this factor. Category median: 100.B
67
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oak Dermatology: 66/100 on this factor. Category median: 71.B
66
Bar = this company · dark tick = category median.
Star ratings
292 Google reviews we collected
4.9of 5
5 stars28497%
4 stars52%
3 stars10%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 206 written reviews
100%praise
Praise319100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude14244%
Quality & results5918%
Communication4614%
Would recommend4514%
Speed & response217%
Price & value41%
Honesty & trust31%
What customers talk about
We read 206 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I've seen Dr Fang twice now once for my son and once for myself and she is seriously the nicest most patient doctor!”
“She is patient and thorough and you never feel rushed!”
“She is super knowledgeable and explains everything where you can understand.”
“I would highly recommend this office to anyone in need of dermatology care.”
“Made me feel very comfortable and took care of the issue immediately.”
“I drove an hour for my appointment, but honestly it was worth it.”
“He seemed genuinely interested in me and my success in the surgery.”
People customers mention
Fang71 reviews
Bhatia16 reviews
Hsu9 reviews
Sharon8 reviews
Daw6 reviews
Joliet5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
BBevLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I've seen Dr Fang twice now once for my son and once for myself and she is seriously the nicest most patient doctor! I drive all the way from Frankfort just to see her and come here. She is super knowledgeable and explains everything where you can understand. I highly recommend her and this practice.
MMechelle7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
All of the staff here are EXCELLENT! From the front desk, to the doctors, to the surgical staff, they are outstanding! I've been a patient for a couple of years and have had nothing but positive experiences. They truly care about their patients well-being!
GGeorgia8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Dr.Sharon Fang is fantastic! She is patient and thorough and you never feel rushed! She answers all my questions and concerns! I highly recommend her!
Ccam1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had eczema on my hands and it went away in 2 weeks with the cream they prescribed.
HHarper1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Super friendly office staff. We were in and out in no time. Megan was easy to talk to and made me feel comfortable during my visit.
AAshly5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We saw Meghan today for a skin check and had a great experience. She was friendly, easy to talk to, and made us feel very comfortable. We highly recommend her!
I've seen Dr Fang twice now once for my son and once for myself and she is seriously the nicest most patient doctor! I drive all the way from Frankfort just to see her and come here. She is super knowledgeable and explains everything where you can understand. I highly recommend her and this practice.
Response from the owner · 6 days ago
Bev, thank you so much for the wonderful review! 😊 We’re grateful you choose Oak Dermatology and Dr. Sharon Fang—she’s so patient, knowledgeable, and great at explaining things clearly, and it means a lot that you’d drive from Frankfort to see her. 💙 If you ever need us again, we can usually get you scheduled in 1 week or less!
M
Mechelle7 reviewsiTotal number of Google reviews Mechelle has written across all businesses on Google Maps, not just this one.
All of the staff here are EXCELLENT! From the front desk, to the doctors, to the surgical staff, they are outstanding! I've been a patient for a couple of years and have had nothing but positive experiences. They truly care about their patients well-being!
Response from the owner · a week ago
Mechelle, thank you so much for the wonderful review of Oak Dermatology! 😊 We’re grateful to hear our front desk team, providers, and surgical staff have consistently delivered such excellent, caring experiences over the past couple of years—and we can usually get patients scheduled in 1 week or less. 🌟
G
Georgia Proutsos8 reviewsiTotal number of Google reviews Georgia has written across all businesses on Google Maps, not just this one.
Dr.Sharon Fang is fantastic! She is patient and thorough and you never feel rushed! She answers all my questions and concerns! I highly recommend her!
Response from the owner · a week ago
Thank you so much for the wonderful review, Georgia! 😊 We’re so glad Dr. Sharon Fang made you feel listened to with her patient, thorough care and never rushing your visit at Oak Dermatology. ⭐ If you ever need anything, we can often see patients in 1 week or less!
C
cam1 reviewiTotal number of Google reviews cam has written across all businesses on Google Maps, not just this one.
I had eczema on my hands and it went away in 2 weeks with the cream they prescribed.
Response from the owner · 2 weeks ago
Thank you so much for the 5-star review, Cam! 😊 We really appreciate you sharing that our team at Oak Dermatology was able to get you a clear plan and treatment quickly, and we’re glad you had a great experience. If you ever need us again, we can usually see patients in 1 week or less—visit Oak Dermatology in Joliet for dermatology care you can trust!
C
Chutong Lin12 reviewsiTotal number of Google reviews Chutong has written across all businesses on Google Maps, not just this one.
Thank you so much, Chutong—I'm thrilled you had such a lovely experience at Oak Dermatology! 😊 We truly appreciate your kind words, and we’re happy to help get patients in within 1 week or less. 💙
M
Matt BertaniLocal Guide · 20 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Matt, thank you so much for the 5-star review. Dr. Sharon Fang is fantastic, and I’m glad you appreciated her timeliness.😊 At Oak Dermatology, we focus on respectful, efficient dermatologist care, and we can usually see patients in 1 week or less. 💙
H
Harper1 reviewiTotal number of Google reviews Harper has written across all businesses on Google Maps, not just this one.
We saw Meghan today for a skin check and had a great experience. She was friendly, easy to talk to, and made us feel very comfortable. We highly recommend her!
B
Brian Peternell6 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
I went to Oak Dermatology for Mohs surgery, and I had an excellent experience from start to finish. Dr. Bhatia answered all of my questions beforehand and really helped calm my nerves. Dr. Daw was incredibly kind during the plastic surgery portion following the Mohs procedure and took the time to answer all of my questions. He also provided very thorough follow-ups, which made my healing process go smoothly.
I now see Dr. Fang for my ongoing skin care, and she is equally kind, knowledgeable, and attentive.
The entire staff is friendly, welcoming, and very helpful, which is hard to find these days. I would highly recommend this office to anyone in need of dermatology care.
