Day care center · Houston, TX · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%54+13.1Value 14%99+14Replies to reviews 7%71+5Craft & service penalty97−0.3Momentum penalty96−0.4Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 36 after school careiPosition by Experts Score among all companies we track in this category. · better than 37%
4.8★★★★★86 Google reviews · 22 photos
94%five-star reviews
4.73★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Oak Forest Academy 4.8 out of 5 based on 86 reviews, frequently highlighting the staff's warmth, excellent daily communication, and structured curriculum. Parents appreciate the facility's community atmosphere and dedicated approach to child development. However, low-star reviews indicate a recurring issue with unresponsive customer service and a lengthy waitlist, where some prospective families reported feeling dismissed or left without updates during the enrollment process.
Google rating: 4.8 out of 5 from 86 reviews (94% five-star).
Reviews on this page: 86 Google reviews (77 with written comments).
Owner responses: the business replied to 24% of reviews.
Most recent review: July 9, 2026.
Service: After School Care serving Houston, Texas.
Data from Google, last updated October 25, 2026.
Score profile vs other after school care
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
Oak Forest AcademyAfter School Care median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oak Forest Academy: 74/100 on this factor. Category median: 82.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oak Forest Academy: 54/100 on this factor. Category median: 79.C
54
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oak Forest Academy: 97/100 on this factor. Category median: 87.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oak Forest Academy: 99/100 on this factor. Category median: 89.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oak Forest Academy: 96/100 on this factor. Category median: 100.A
96
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oak Forest Academy: 71/100 on this factor. Category median: 73.B
71
Bar = this company · dark tick = category median.
Star ratings
86 Google reviews we collected
4.8of 5
5 stars8194%
4 stars00%
3 stars00%
2 stars00%
1 star56%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
96%praise
Praise11096%
Complaints54%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price350%
Reasonable350%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3430%
Communication2824%
Quality & results1614%
Would recommend1614%
Honesty & trust1412%
Speed & response54%
Price & value22%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The teachers are remarkably loving, and the admin team runs everything so smoothly and professionally.”
“They are rude!”
“Communication was excellent, and we always knew what was happening throughout the day.”
“I can't thank them enough for a wonderful experience my children had growing up.”
“were so sad to leave OFA due to relocation out of state but we would highly recommend this school to any family looking for a clean, well ran, and sa…”
“The teachers are wonderful and genuinely care for your kiddos.”
“He is excited to go to school every morning (and yes, we call it school because to refer to it as just daycare would be misleading!”
“Mia is responsive, organized, and clearly has the best interest of the children in the forefront.”
“As a brand new school that just opened in 2020 they have had their fair share of growing pains (pandemic closures, staffing shortages, etc) but we hav…”
People customers mention
Mia7 reviews
Kinder3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Oak Forest Academy for 2 kinds of job. Pick one to see what they paid and said.
Diamond4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
As a parent, we absolutely loved our experience at OFA! The teachers and staff truly cared about our child and always made us feel welcomed and informed. Communication was excellent, and we always knew what was happening throughout the day.
The enrichment activities were engaging and thoughtfully planned, giving…
Great priceMeal preparation
YangkaiLocal Guide · 35 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
5/5 Stars ⭐⭐⭐⭐⭐
We absolutely love Oak Forest Academy! Our child recently transitioned out of this wonderful school, and leaving this community is truly bittersweet.
Two things that truly set them apart are their incredible curriculum and meal program. We love their age-appropriate weekly lesson plans that always…
Great priceMeal preparationEducational services
AsusenaLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★
They are rude!! Adam answered my call and was very professional he than transferred me to the director who I think was named Sylvia. I was on my way to get my son fries when I decided to call them so once the director got on the phone I asked her to give me a quick second so I could order my sons fries. Took me 15…
Debra1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
LOVE OFA! I’m so happy to have chosen this school for my daughter, she absolutely loves coming here!
Maria1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
It is the best school I could choose for my son, I love how nice all the people who work there are, starting with the director and all the teachers and all the staff!
Ivy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
We have had two kids enrolled for about 6 months. Everything has been great. The staff are all lovely and my children are excited for school everyday.
Both of our children attended Oak Forest Academy since they were six weeks old and we cannot express how comfortable they made us feel since day one. It's never easy leaving your baby with a stranger but they always made us (and our children) feel more like family. The teachers are warm, gentle, and express personal interest in each child. There is also a great community of parents at this school that I feel the admin fosters.
There is a curriculum in each classroom and we were always surprised when our children would come home with a new skill that they had been practicing at school! They were served nourishing meals and the chef would have interactive "cooking" classes that I know our children loved. They also offered external activities on site such as Soccer Shots, Tippi Toes, and Mrs. Makers Art/Science class.
Like any school, there was some turnover and we would occasionally see new teacher's faces in the classroom but I feel the admin did their best to have seamless transitions and retain the best talent at OFA.
We were so sad to leave OFA due to relocation out of state but we would highly recommend this school to any family looking for a clean, well ran, and safe place to send your children.
Price assessment: Great price
Services: Meal preparation
Response from the owner · 3 months ago
Hi Brittany! Thank you for your support for Oak Forest Academy! Creating meaningful early learning experiences for children and families is what inspires us every day.
Diamond Taylor4 reviewsiTotal number of Google reviews Diamond has written across all businesses on Google Maps, not just this one.
As a parent, we absolutely loved our experience at OFA! The teachers and staff truly cared about our child and always made us feel welcomed and informed. Communication was excellent, and we always knew what was happening throughout the day.
The enrichment activities were engaging and thoughtfully planned, giving our child so many opportunities to learn and grow beyond the classroom. We also appreciated the variety and quality of the menu, which made me feel confident that our child was receiving nutritious meals each day.
OFA provided a safe, loving, and enriching environment, and we're so grateful for the care and support our family received. We highly recommend OFA to any family looking for a wonderful preschool experience!
Price assessment: Great price
Services: Meal preparation
Response from the owner · 3 months ago
Thank you so much, Diamond, for your kind words! It was wonderful having your family as part of our OFA family, and families like yours make our community so special. Wishing you all the best as you transition into this new chapter, and you'll always have a place in our Oak Forest Academy family. 💚
Yangkai LyuLocal Guide · 35 reviewsiTotal number of Google reviews Yangkai has written across all businesses on Google Maps, not just this one.
5/5 Stars ⭐⭐⭐⭐⭐
We absolutely love Oak Forest Academy! Our child recently transitioned out of this wonderful school, and leaving this community is truly bittersweet.
Two things that truly set them apart are their incredible curriculum and meal program. We love their age-appropriate weekly lesson plans that always kept our child engaged, curious, and excited to learn. It was also such a huge relief as a parent to know they provide freshly made, healthy lunches with a menu that updates every week—so nutritious and delicious!
The teachers are remarkably loving, and the admin team runs everything so smoothly and professionally. Our child thrived both socially and academically here. Thank you, Oak Forest Academy, for taking such amazing care of our little one!
Price assessment: Great price
Services: Meal preparation, Educational services
Response from the owner · 3 months ago
Thank you, Yang Kai, for your kind words! We loved having your family as part of our OFA family. We are so grateful especially for your time and expertise, helping us around the school. Families like yours make our school such a special place. Wishing your family all the best in this next chapter and know that you will always have a special place in the OFA family!
Asusena RiveraLocal Guide · 39 reviewsiTotal number of Google reviews Asusena has written across all businesses on Google Maps, not just this one.
They are rude!! Adam answered my call and was very professional he than transferred me to the director who I think was named Sylvia. I was on my way to get my son fries when I decided to call them so once the director got on the phone I asked her to give me a quick second so I could order my sons fries. Took me 15 seconds and she hung up without saying one word. If this is how they treat new families trying to send their kids here I rather take my son elsewhere.
Response from the owner · 4 months ago
Asusena, thank you for your feedback. We’re sorry to hear about your experience, as providing a welcoming and professional experience for every family is very important to us. We appreciate you bringing this to our attention and will review your concerns with our team. If you’re open to it, we’d welcome the opportunity to connect with you directly and learn more about your experience.
Hüsran Ataman4 reviewsiTotal number of Google reviews Hüsran has written across all businesses on Google Maps, not just this one.
It is the best school I could choose for my son, I love how nice all the people who work there are, starting with the director and all the teachers and all the staff!
Response from the owner · 8 months ago
Thank you, Maria, your kind words truly mean alot to our team!
Ivy Maria1 reviewiTotal number of Google reviews Ivy has written across all businesses on Google Maps, not just this one.
We love this academy, my son experience has been wonderful. All the personnel is excellent, humble, kind and professional. The director is very loving and understanding.
Response from the owner · 8 months ago
Thank you, Rachel, for taking the time to leave us a positive review!
Frances Letson1 reviewiTotal number of Google reviews Frances has written across all businesses on Google Maps, not just this one.
