Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

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Oak Hill Arborist

Tree service · Columbus, GA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 99 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 51%
5.0 ★★★★★ 169 Google reviews · 24 photos
99%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Nov 2026latest review
📞 Call (706) 577-8158Request a call backWebsite ↗

Oak Hill Arborist at a glance

Oak Hill Arborist holds a five-star rating from 169 reviews, with customers frequently citing professional crews, fair pricing, and thorough cleanup after tree removal, pruning, and stump grinding services. Reviewers note that the company is punctual, communicates effectively during estimates and work, and handles storm damage efficiently. While most feedback is positive, two low-star reviews highlight issues with rude driver behavior on the road and delays in providing quotes, though the majority of customers express satisfaction with the overall service quality and reliability.

  • Google rating: 5.0 out of 5 from 169 reviews (99% five-star).
  • Reviews on this page: 169 Google reviews (161 with written comments, 27 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Tree Removal Service serving Columbus, Georgia.

Data from Google, last updated November 8, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction95Reliability91Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 95 (median 95)Reliability: 91 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)
Oak Hill ArboristTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oak Hill Arborist: 95/100 on this factor. Category median: 95.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oak Hill Arborist: 91/100 on this factor. Category median: 94.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oak Hill Arborist: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oak Hill Arborist: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 59.–
–

Bar = this company · dark tick = category median.

Star ratings

169 Google reviews we collected

  • 5 stars16799%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 161 written reviews

  • Praise38099%
  • Complaints51%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price5468%
  • Reasonable2532%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9725%
  • Would recommend7720%
  • Quality & results7419%
  • Speed & response5815%
  • Price & value4512%
  • Honesty & trust185%
  • Communication164%

What customers talk about

We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They are prompt, reliable, neat, professional and good.”
  • “I would highly recommend this company’s service to anyone interested in having a tree removed or any other related work.”
  • “tldr - excellent service, will use again in the future.”
    “…d tree looming directly over our roof, and the full clearing of fire-damaged trees, leaving the cleared property looking great after.…”
  • “On the day of work the crew arrived on time and got right to it.”
  • “They were professional, on time, they cleaned up perfectly and were able to give us a great price!”
  • “Extremely professional, very dependable, and most of all organized!”
  • “…arted, he took the time to walk the property with us, ask questions, explain exactly how they planned to remove the tree safely, and talk through what…”

People customers mention

  • Matt 9 reviews
  • Jeff 7 reviews
  • Kyle 5 reviews
  • Mike 3 reviews
  • Arborists 3 reviews
  • Kaps 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Oak Hill Arborist for 3 kinds of job. Pick one to see what they paid and said.

Recent reviews

D55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I called to have a very big oak tree that was split halfway up the middle. The tree was about 30-40 feet tall. They removed it within 6 hours and cleaned the whole back yard! Very good work for a really good price. Thank you very much for the work. I would highly recommend this company’s service to anyone interested…

Great priceTree removal
DougLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I experienced my second job with Oak Hill Arborist. This time I had a neighbor’s tree that fell in my yard and a second neighbor’s yard. I called Oak Hill because of my prior experience with this company. They are prompt, reliable, neat, professional and good. They are worth every penny I paid them. Side note, about…

Reasonable priceTree removal
Jenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Matt came out as soon as possible to give us a quote on tree removal. He gave us the lowest quote out of the three companies we contacted. He and his team got the job done and we were happy with their work.

Great priceTree removal
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

We had them come clear a tree off our driveway and take care of two other down trees. They are always friendly and do what they say they will. This is our second time using them, and we always recommend them when someone says they need tree services.

Great priceTree removal
Kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

These guys are great. I can’t say enough about them. They got the job done, cleaned up the mess and was if they were never here! Great crew. Very respectful ❤️

Great priceTree removal
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We have been using Matt & his team for a few years. The most recent was a severe storm that left our yard in shambles a few weeks ago. They have always shown professionalism. They charge a very fair price. When they leave you can't tell there was ever any damage. With another severe storm on the way I hope it's not…

Great priceService not listed

Jobs customers hired them for

JobReviewsCategory typical
Tree removal66—
Tree trimming & pruning33—
Tree stump removal18—

Compare with

Photos

Customer reviews

5.0 ★★★★★ 169 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
prissiepot01
Review from Google · view on Google
★★★★★

Very exceptional work and clean up!

  • Price assessment: Great price
  • Services: Tree removal
Louis Mondello2 reviewsTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

tldr - excellent service, will use again in the future. We have a number of trees that need pruning or removal. After 2 terrible experiences just trying to get a decent quote we were referred to Oak Hill. Jeff came out, walked the yard with me, asked lots of questions and gave me a quote for the first part of the work, 1 oak needing pruning over the roof and 2 tall (100+ ft) pines taken all the way down. The price was more than reasonable. On the day of work the crew arrived on time and got right to it. They did a terrific job and cleaned up to include power blowing the roof and all the gutters. Being retired military I got a kick out of the team lead holding what was essentially an After Action Review at the end of the job with the team discussing what went well and not so well. It was clear he was interested in their safety and mentoring them to take on more challenging work. That's the way to do it.

Response from the owner · 6 days ago

Hi Louis, Thank you for your fantastic review! We’re thrilled to hear you had such a positive experience with Jeff and our crew. It’s great to know that our commitment to safety and quality service resonated with you. We appreciate your feedback and look forward to assisting with any future tree care needs. Enjoy your beautifully pruned trees!

D Lowe55 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called to have a very big oak tree that was split halfway up the middle. The tree was about 30-40 feet tall. They removed it within 6 hours and cleaned the whole back yard! Very good work for a really good price. Thank you very much for the work. I would highly recommend this company’s service to anyone interested in having a tree removed or any other related work. Just for a reference, I am in the Oakland park area off of Rice St. Some very big trees back here!

  • Price assessment: Great price
  • Services: Tree removal
Response from the owner · 6 days ago

Thank you for your glowing review! We’re thrilled to hear that you were satisfied with our tree removal services. Our team takes pride in delivering quality work quickly and efficiently. If you ever need assistance with your big trees again or any other services, don’t hesitate to reach out! We appreciate your recommendation!

Doug PLocal Guide · 11 reviewsTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I experienced my second job with Oak Hill Arborist. This time I had a neighbor’s tree that fell in my yard and a second neighbor’s yard. I called Oak Hill because of my prior experience with this company. They are prompt, reliable, neat, professional and good. They are worth every penny I paid them. Side note, about 2 months ago, my neighbor hired some other, fly-by-night guy, to remove a downed tree on his property. The guy cut the tree up but still has not removed all of the tree. My neighbor should have called Oak Hill and given them a chance.

  • Price assessment: Reasonable price
  • Services: Tree removal
Response from the owner · a year ago

We’re so glad to hear you had a positive experience with our team! Raising the canopy and ensuring everything was clean is our priority, and it’s great to know we met your expectations. Thank you for considering us for future projects!

Jenny Centerbar11 reviewsTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt came out as soon as possible to give us a quote on tree removal. He gave us the lowest quote out of the three companies we contacted. He and his team got the job done and we were happy with their work.

  • Price assessment: Great price
  • Services: Tree removal
Response from the owner · 6 days ago

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that Matt was able to provide you with a competitive quote and that you were satisfied with the tree removal work. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, don’t hesitate to reach out.

Julie Spivey1 reviewTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had them come clear a tree off our driveway and take care of two other down trees. They are always friendly and do what they say they will. This is our second time using them, and we always recommend them when someone says they need tree services.

  • Price assessment: Great price
  • Services: Tree removal
Response from the owner · 10 months ago

Thank you for the review, Julie! Please let us know if you need any other tree services in the future and we will be happy to help you!

Kayla Pascoe5 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys are great. I can’t say enough about them. They got the job done, cleaned up the mess and was if they were never here! Great crew. Very respectful ❤️

  • Price assessment: Great price
  • Services: Tree removal
Response from the owner · 3 weeks ago

Thank you for your kind words! We’re delighted to know that our crew left a positive impression and that you were satisfied with our service. Your appreciation means the world to us. We hope to assist you again in the future!

Linda Bullock6 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been using Matt & his team for a few years. The most recent was a severe storm that left our yard in shambles a few weeks ago. They have always shown professionalism. They charge a very fair price. When they leave you can't tell there was ever any damage. With another severe storm on the way I hope it's not us that will need them. However, if so, they are the only one I'll be calling.

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 3 weeks ago

Thank you so much for your kind words! We truly appreciate your loyalty and trust in our team, especially during challenging times like severe storms. Our goal is always to restore your yard to its original beauty, and we're glad to hear we've succeeded. We’ll be here if you need us again!

Reynolds Saunders1 reviewTotal number of Google reviews Reynolds has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job at a great price. They cleaned up after the job. I am a repeat customer

  • Services: Tree trimming & pruning
Response from the owner · a year ago

Thank you for your feedback!

Mike Hudson1 reviewTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had several large limbs from several large oak trees that needed to be pruned back. Matthew and his crew showed up when he said he would and did the job just like we discussed. All of his men were professional and courteous. They left my yard looking better than when they arrived. All the wood and clippings were piled neatly and out of the way. A job well done. I highly recommend Oak Hill Arborist service.

  • Price assessment: Great price
  • Services: Tree trimming & pruning
Response from the owner · 3 weeks ago

Thank you for taking the time to share your positive experience! We’re thrilled to hear that Matthew and the team met your expectations and left your yard looking better than before. Your recommendation means the world to us, and we look forward to serving you again in the future!

Oak Hill Arborist on Google Maps →

Business details