Lawn care service · Springfield, MO · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%59+14.3Value 14%100+14.1Replies to reviews 7%64+4.5Craft & service penalty70−3Momentum penalty27−7.3Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 29 lawn mower repair servicesiPosition by Experts Score among all companies we track in this category. · better than 14%
4.8★★★★★99 Google reviews · 59 photos
94%five-star reviews
3.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Oasis Lawncare 4.8 out of 5 based on 99 reviews, noting that the owner replied to 81% of them. Customers frequently cite punctuality, reasonable pricing, and quick communication for services including mowing, leaf removal, and landscaping projects. While many praise the crew's attention to detail and professional follow-up, low-star reviews highlight recurring issues with scheduling delays, unreturned phone calls, and instances of property damage during mowing or installation work.
Google rating: 4.8 out of 5 from 99 reviews (94% five-star).
Reviews on this page: 99 Google reviews (77 with written comments, 3 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: June 4, 2026.
Service: Lawn Mower Repair Service serving Springfield, Missouri.
Data from Google, last updated October 25, 2026.
Score profile vs other lawn mower repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Oasis Lawncare, LLCLawn Mower Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oasis Lawncare, LLC: 69/100 on this factor. Category median: 75.B
69
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oasis Lawncare, LLC: 59/100 on this factor. Category median: 73.C
59
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oasis Lawncare, LLC: 70/100 on this factor. Category median: 97.B
70
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oasis Lawncare, LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oasis Lawncare, LLC: 27/100 on this factor. Category median: 100.D
27
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oasis Lawncare, LLC: 64/100 on this factor. Category median: 49.B
64
Bar = this company · dark tick = category median.
Star ratings
99 Google reviews we collected
4.8of 5
5 stars9394%
4 stars22%
3 stars00%
2 stars00%
1 star44%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
94%praise
Praise13394%
Complaints86%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4129%
Staff & attitude2618%
Speed & response2216%
Would recommend1913%
Price & value1611%
Honesty & trust107%
Communication75%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Oasis is an excellent company that provides excellent service!”
“Unfortunately, this turned out to be the worst decision and biggest waist of money.”
“You can't ask for more than quality landscaping from professional, caring staff.”
“They are punctual (weather permitting) with great service, reasonable prices and good communication.”
“Without hesitation, I highly recommend Oasis Lawncare.”
“Although Oasis Lawncare is responsive and knowledgeable, I would not recommend due to unprofessional result, added costs above approved estimate and w…”
“Their prices are fair, and their employees are knowledgeable, professional and friendly.”
“After a few quote requests for updating our landscaping, Mark, at Oasis Lawncare, was the first to respond and provide a landscape drawing with an ite…”
“You don't need to look anywhere else if you need a reliable service with a great price.”
“They were prompt in scheduling and communicated exactly like the said they would.”
People customers mention
Mark5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Oasis Lawncare, LLC for 4 kinds of job. Pick one to see what they paid and said.
Westley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Oasis is an excellent company that provides excellent service! They have provided landscaping as well as lawn maintenance and I am VERY pleased with the work they have done!
Reasonable priceLawn mowing & maintenance
Jim8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mark Cunningham, Landscape Field Operations Manager, is the epitome of customer service! We recently had some work done on our landscaping lighting, and Mark made sure it was done right and to our satisfaction. I especially appreciated his personal touch and follow up. Unfortunately, customer service isn't what…
Great price
DougLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mark and his crew came out and did some finish work on my lawn. Did a great job for a very reasonable price. Will use again in the future and would recommend to anyone looking to get yard or landscape work done!
Kate4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The Oasis team delivers superior lawn care AND customer service. This locally- owned organization deserves your business. You can't ask for more than quality landscaping from professional, caring staff. Thank you to the Oasis lawn crew and office team for your excellent work!
AKLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
The Oasis team consistently provided exceptional lawn care services, demonstrating meticulous attention to detail and a respectful approach to my property. I am deeply grateful for their years of outstanding service!
MarlaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Without hesitation, I highly recommend Oasis Lawncare. I have used their lawn service in the past and most recently their tree service. I had a tree uproot that required extensive work to extricate the tree as it had grown into my chainlink fence. Larry worked hard until the job was done. Adam is a whiz with a…
After a few quote requests for updating our landscaping, Mark, at Oasis Lawncare, was the first to respond and provide a landscape drawing with an itemized and fair quote. Due to the timely response, customer service and positive reviews, we went with Oasis for the job. Tear out old landscape, new border stones, new plants. Unfortunately, this turned out to be the worst decision and biggest waist of money. Hiring a professional landscape company, I expected professional results but got a DIY job instead. Deposit made 8/11, work completed 11/22. Was suspect of planting flowers and shrubs that late in the year but trusted Marks expertise. Here’s the bullet points:
- Crew didn’t follow planned bed profiles in landscape drawing, had to be redone. Mark then asked for additional money for some plants he “ forgot to include”
- Had to relocate some plants because they weren’t positioned evenly - looked amateur
- Flower bed on opposite side of house apparently wasn’t included in quote so had to shell out more cash again for that
- Everything planted had no foliage as it was almost winter so couldn’t tell condition of plants but was assured it would be Okay
- Come late spring, 50% of the plants & shrubs were still dead and 25% are diseased. Two plants were planted over top existing plantings and were growing on top of each other. Mark came out and said unfortunately they were out of warranty but he would replace at cost.
- After a couple weeks, I didn’t hear anything back. No new quote to approve the cost and type of plants that would be installed or message to schedule installation. Surprisingly, Mark shows up unannounced and replaced some of the plants - 3 were replaced with something different than originally planted and now have an unbalanced look. Two are still dead and weren't replaced (I didn’t want to pay for it anyway). A few days later I get a bill for the work and I finally understand how much it all would cost me.
Although Oasis Lawncare is responsive and knowledgeable, I would not recommend due to unprofessional result, added costs above approved estimate and wife’s not happy!
Price assessment: Reasonable price
Services: Landscape design construction
Westley Bartel2 reviewsiTotal number of Google reviews Westley has written across all businesses on Google Maps, not just this one.
Oasis is an excellent company that provides excellent service! They have provided landscaping as well as lawn maintenance and I am VERY pleased with the work they have done!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · 3 years ago
Thank you Wes! It has been wonderful working with you these past few years on both your landscaping and your lawn.
Jim Anderson8 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Mark Cunningham, Landscape Field Operations Manager, is the epitome of customer service! We recently had some work done on our landscaping lighting, and Mark made sure it was done right and to our satisfaction. I especially appreciated his personal touch and follow up. Unfortunately, customer service isn't what it used to be or should be; Mark is the rare exception.
Price assessment: Great price
Pam LeCompteLocal Guide · 11 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Post is updated below…Terrible work, his crew were very nice and worked hard but the work is sloppy and wasn’t done right. First they brought the wrong rocks, then they talked us into doing a natural edge instead of bricks. Showed the owner several times the correct rock and where it was at, he brought the wrong rock and went to a different place. Came back out and attempted to correct the not done natural edge and just made a mess and continued to tell me the rock I wanted was way more expensive and he got his at a different place so I guess oh well. I would never recommend this company after the trash job they did and wrongs they made. Pictures attached not a professional job at all……….😠 update on review, after several conversations, the crew returned and came up with an acceptable solution to fix the natural edge. I updated my stars to a 4 instead of a one due to the fixed solution but still leaving the last star off due to all the issues and not getting the exact rock asked for. I appreciate the hard work and like how it looks now and am thankful it is finished. They did a good job now that the job is finished. Really enjoyed speaking about the Lord with the head crewman. I understand things happen so when hiring just make sure you explain and have the same information before and after the job so it all goes well. Thank you for fixing the issues so we can now enjoy.
Doug LaFaveLocal Guide · 16 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
Mark and his crew came out and did some finish work on my lawn. Did a great job for a very reasonable price. Will use again in the future and would recommend to anyone looking to get yard or landscape work done!
Response from the owner · a year ago
Thank you Doug for allow us to make your property the Oasis you deserve.
Phillip Shane3 reviewsiTotal number of Google reviews Phillip has written across all businesses on Google Maps, not just this one.
The Oasis team delivers superior lawn care AND customer service. This locally- owned organization deserves your business. You can't ask for more than quality landscaping from professional, caring staff. Thank you to the Oasis lawn crew and office team for your excellent work!
Response from the owner · a year ago
Thanks Kate. We appreciate your support and wish you all the best.
AKLocal Guide · 24 reviewsiTotal number of Google reviews AK has written across all businesses on Google Maps, not just this one.
The Oasis team consistently provided exceptional lawn care services, demonstrating meticulous attention to detail and a respectful approach to my property. I am deeply grateful for their years of outstanding service!
Response from the owner · 9 years ago
Thanks Andrea! Always a pleasure making your yard look great!
Marla CantwellLocal Guide · 21 reviewsiTotal number of Google reviews Marla has written across all businesses on Google Maps, not just this one.
Without hesitation, I highly recommend Oasis Lawncare. I have used their lawn service in the past and most recently their tree service. I had a tree uproot that required extensive work to extricate the tree as it had grown into my chainlink fence. Larry worked hard until the job was done. Adam is a whiz with a chainsaw! They also trimmed another tree and trimmed and shaped my boxwoods beautifully. They did a very thorough job cleaning up. Their prices are fair, and their employees are knowledgeable, professional and friendly. I have more work to be done later and I will call no one but Oasis. I love that it's a family-owned, local business.
Response from the owner · a year ago
Thank you for your kind words and outstanding review. It has been a pleasure working with you over the years. Let us know when we can be of service again.
April Dyer1 reviewiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
I had what equalled to a bad experience with this company. They came out to mow and walked all over my flowers/plants/landscaping while talking to each other. They also cut a chunk about the size of a volleyball out of my dirt and grass with one of their pieces of equipment and when we said something about it they were dismissive and had an attitude. At one point, they knocked on the door to inform me they couldn’t fit their equipment through our chain link gate and would have someone come by later who could fit through and finish the job. That never happened but I’m honestly not surprised because my husband eventually asked them not to come back because they made him upset with their crappy attitude. On top of that, they drove away while flipping us and our entire neighborhood the finger. A little later that day I was billed $390 for mowing the front yard only and a previous stick pile cleanup that they weren’t informed of by their office so we had to direct them on what to do. Not an overly awesome experience with this company especially when they have such awesome reviews online. When you book an appointment, take note of the long disclosure. They’ve obviously been sued many times or have at least had issues with their work vs. the expectation/experience on the customer end of it. Also, the first group of guys that cleaned up the stick pile asked my husband if he was ‘at least going to help’ . No. We’re paying you for that.
