Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty73−2.7Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREOasis Natural Cleaning
Baldwin Park, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #100Position by Experts Score among all companies we track in this category. of 124 house cleaning services · 4.8★ from 379 Google reviews
Report card
Percentile vs other house cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Oasis Natural Cleaning is better than 79% of house cleaning services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Oasis Natural Cleaning is better than 78% of house cleaning services.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Oasis Natural Cleaning is better than 73% of house cleaning services.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Oasis Natural Cleaning is better than 100% of house cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Oasis Natural Cleaning is better than 100% of house cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Oasis Natural Cleaning is better than 100% of house cleaning services.A
100
Reviews for your job
Customers hired Oasis Natural Cleaning for 8 kinds of job.
Oasis Natural Cleaning for general carpet cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$96–$254
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 10
All 12 Google reviews tagged “General carpet cleaning”
nidhi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We are happy with the service. She really did good job.
General carpet cleaningDeep cleanGlass & mirror cleaning+ Responsiveness+ Quality+ Professionalism
peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
good service . very clean
General carpet cleaningUpholstery cleaningGlass & mirror cleaning+ Quality
Desiree4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Excellent service very through. I love their work. CECILIA is the best!!
General carpet cleaningGeneral housekeepingGlass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Oasis is great! I've used their services several times now and I'm always very impressed. It's such great peace of mind, to walk through a clean house instead of seeing all the little chores and tasks that need to get done. Well worth it!
General carpet cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
A tenant left a house with a years worth of grim and dirt. I’ve used other cleaning g services before but was never really satisfied. Your cleaners did a wonderful job. I will definitely use your service in the future. Thank you for fast, professional and excellent service. I have used other services…
General carpet cleaningDeep cleanMoving-related cleaning
Jerrod13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Amazing, and I highly recommend hiring this company!
General carpet cleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General carpet cleaningDeep cleanGlass & mirror cleaning+ Responsiveness+ Punctuality+ Professionalism
Bertha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
General carpet cleaningDeep cleanGlass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
Sarina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General carpet cleaningDeep cleanStandard cleaning+ Quality+ Value
BrianLocal Guide · 191 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General carpet cleaningGlass & mirror cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
JoseEdited 5 years ago★★★★★
Rating only, no written review.
General carpet cleaningDeep cleanOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Michael'sEdited 5 years ago★★★★★
Rating only, no written review.
General carpet cleaningGlass & mirror cleaningOffice & workplace cleaning+ Professionalism
Price
$300+22% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 54%Overpriced 0%Not sure 15%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Deep clean | 114 | $277–$471 |
| Standard cleaning | 102 | $158–$253 |
| Glass & mirror cleaning | 41 | — |
| General housekeeping | 27 | $153–$240 |
| Interior & exterior window cleaning | 24 | $227–$398 |
| Moving-related cleaning | 18 | $321–$536 |
| General carpet cleaning | 12 | $96–$254 |
| Office & workplace cleaning | 11 | $153–$283 |
