Experts Reviews · Company report
Off The Top Hair Styling Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%89+25.1Replies to reviews 8%77+6.3Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Off The Top Hair Styling Inc

Chaska, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 237 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Off The Top Hair Styling Inc is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Off The Top Hair Styling Inc is better than 89% of beauty salons.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Off The Top Hair Styling Inc is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Off The Top Hair Styling Inc is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Off The Top Hair Styling Inc is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Off The Top Hair Styling Inc is better than 77% of beauty salons.B
77

Reviews for your job

Customers hired Off The Top Hair Styling Inc for 8 kinds of job.

Off The Top Hair Styling Inc for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$121–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 48

All 24 Google reviews tagged “Hair coloring” · showing 20

Toni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I took a chance and booked a cut and color with Kaelyn without a referral and it was one of the best decisions I've made! The shop is very cozy and comfortable, and Kaelyn has done a great job with my color and cuts for the last year.

Paid $140–160HaircutHairstylingHair coloring
Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I can’t say enough great things about Nikki! She is always so wonderful at helping me keep my hair healthy while still achieving the look I want. She takes the time to listen, gives great advice, and truly cares about the health of my hair. She is also incredibly accommodating with my schedule, which I really…

Paid $160–180Shampoo & conditioningHaircutHair coloring
CassandraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Have been enjoying coming to this salon for a few years now since moving to area. Always a good experience. Stylist take good notes to make sure you get just what you are looking for.

HaircutHair coloring
Barb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service in an amazing environment!

Paid $160–180Shampoo & conditioningHaircutHair coloring
Stacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Heidi does a great job.

Paid $120–140HaircutHair coloring
Evon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had Chelsea for a hair cut and color. She was very professional wanted to know exactly the color I wanted and how I wanted my hair cut. She did a great job, I love the color and the hair cut. She is a very sweet person.

HaircutHair coloring
Charlene8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this salon and all they do for the community. I have been seeing Nicole for close to 25 years! She does a fantastic job. She takes time to listen to what I want and then helps make it a reality even after all these years. She also gives me great advice on products to use as my hair needs change. I love spending time in her chair!

Paid $140–160HaircutHair coloring
Angie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nichole did a great job on my hair! I love the cut and color!

Paid $100–120HaircutHair coloring
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It’s about time I give Off the Top a review! I’ve been going to Nichole for almost 15 years and she never disappoints. Whatever cut or color I want, I know I can trust her. She’s simply the best!

Shampoo & conditioningHaircutHair coloring
MonicaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Off the Top for over 9 years now. I have always felt welcomed, they listen to exactly what you want and give honest feedback and ideas. I have been with Nichole for years now and wouldn't change a thing! She is flexible with my schedule that seems to change often, she has a magic touch when it comes to blondes especially.

Shampoo & conditioningHaircutHairstyling
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've been going to Off The Top for years. Nichole is the best! I also love that they do an "Angel Tree" for Christmas every year. What a great way to give back!

HaircutHair coloring
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always satisfied when we leave. Super accommodating with times. Even squeezing us in when needed. Nichole is the absolute best and takes care of the whole families hair! My teenage boys are picky and she always nails it! We all love her and highly recommend Off The Top!

HaircutHairstylingHair coloring
Kari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Off the Top has been my go to salon for nearly 20 years! The location, the stylists, the price point is great!

Paid $60–80Shampoo & conditioningHaircutCurly hair
jasmine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have gone here for about a year and Iove it!! Jill always does an amazing job at my hair and I will always keep coming back!

Paid $120–140HaircutHair coloring
Sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been coming to Off the Top for over 2 decades. I love all the wonderful staff. They are all friendly and easy to talk to. My stylist is Heidi. I don't even have to tell her what I want done, she just knows what to do. She's amazing! Don't know what I would do without her!

Shampoo & conditioningEyebrow shapingHaircut
Ariana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Finally decided to get my hair professionally colored after many years of box dye. The color of my hair was all over the place from the box dye, but I was with Chelsea, and she did an AMAZING job with my hair! My hair is back to its natural color and I now have some cute pink highlights as well. Will definitely be…

Hair coloring
Karna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nicole has been doing my hair for over 15 years and always love the cut and color she does! So accommodating and easy to talk with as she does her magic 😉

Paid $140–160Shampoo & conditioningHaircutHair coloring
erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Top notch service as always! I always appreciate the advice and expertise they provide at each visit!

Paid $160–180HaircutHair coloring
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been coming to this salon for over 10 years, absolutely love it here. Nicole is always great with a simple cut or a color on long hair. She listens to what you are looking for and makes suggestions for flattering styles. Everyone seems friendly and welcoming. Guve them a try!!

Paid $140–160HaircutHair coloring
krystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I came to off the top after over 6 years of using dark red box dyes wanting to go blonde and I am obsessed with the transformation! I see Ashley and she is amazing! I couldn’t be happier with the results thus far 😊

Eyebrow beautificationHair coloringHairstyling

Show more hair coloring reviews (4 more) →

Price

$60-26% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut54$32–$79
Hair coloring24$121–$214
Shampoo & conditioning23$63–$139
Hairstyling14$30–$79
Eyebrow shaping3—
Curly hair2$61–$127
Blowouts2$43–$99
Balayage2$170–$371

Compare with