Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Off The Top Hair Styling Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%89+25.1Replies to reviews 8%77+6.3Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Off The Top Hair Styling Inc

Chaska, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 237 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Off The Top Hair Styling Inc is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Off The Top Hair Styling Inc is better than 89% of beauty salons.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Off The Top Hair Styling Inc is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Off The Top Hair Styling Inc is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Off The Top Hair Styling Inc is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Off The Top Hair Styling Inc is better than 77% of beauty salons.B
77

Reviews for your job

Customers hired Off The Top Hair Styling Inc for 8 kinds of job.

Off The Top Hair Styling Inc for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$32–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 87

All 54 Google reviews tagged “Haircut” · showing 20

Ellie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I always am happy with my hair after Kaelyn does it at Off The Top. Great place to go!

HaircutCurly hair
Nikki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★

I will say that my haircut turned out beautiful and my hairstylist absolutely did listen and figured out exactly what I asked. However, I don't care how much experience you have. If all I come in for is a haircut, no styling... a woman's haircut should NOT cost $75 even if it IS with washing. I didn't have long hair…

Paid $60–80Shampoo & conditioningHaircut
Toni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I took a chance and booked a cut and color with Kaelyn without a referral and it was one of the best decisions I've made! The shop is very cozy and comfortable, and Kaelyn has done a great job with my color and cuts for the last year.

Paid $140–160HaircutHairstylingHair coloring
Nick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Nichole is awesome!

Haircut
Casey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I can’t say enough great things about Nikki! She is always so wonderful at helping me keep my hair healthy while still achieving the look I want. She takes the time to listen, gives great advice, and truly cares about the health of my hair. She is also incredibly accommodating with my schedule, which I really…

Paid $160–180Shampoo & conditioningHaircutHair coloring
CassandraLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Have been enjoying coming to this salon for a few years now since moving to area. Always a good experience. Stylist take good notes to make sure you get just what you are looking for.

HaircutHair coloring
TG12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience! The stylist was great cutting my 1.5 year old sons hair. Would definitely recommend!

Paid $20–40Haircut
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Shawna always does a great job for our family's haircuts. We would highly recommend. 5 stars everytime..

Paid $20–40Haircut
Barb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service in an amazing environment!

Paid $160–180Shampoo & conditioningHaircutHair coloring
Raina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Exactly the color and cut I wanted!!!

HaircutHairstyling
LorettaLocal Guide · 197 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We saw Chelsea and she was fantastic!! I have a "daughter" who has really really thick hair. Chelsea cleaned up the back, framed her face. She and I both loved it. Will for sure go back and see Chelsea again

Customer photo from Loretta's reviewCustomer photo from Loretta's review
Paid $20–40Haircut
AaronLocal Guide · 167 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Friendly people,and good prices

Paid $20–40Haircut
Stacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Heidi does a great job.

Paid $120–140HaircutHair coloring
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Came here on a whim and I’m so glad we did! Chelsea did such an amazing job on the haircuts for both my daughter and I. We’ll be back with the rest of the fam for their cuts! Thanks, Chelsea!!

Haircut
Evon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had Chelsea for a hair cut and color. She was very professional wanted to know exactly the color I wanted and how I wanted my hair cut. She did a great job, I love the color and the hair cut. She is a very sweet person.

HaircutHair coloring
Bess1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jill is great! She always listens to what I want and makes it happen! LOVE this salon!!

Shampoo & conditioningHaircut
NickLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nichole at Off The Top does a great job every time I'm in for a haircut. She's professional, personable, and pays close attention to the details of a haircut. The atmosphere of the establishment is warm and welcoming. The spaces are clean and cared for. The staff are friendly when they greet you and ensure you're taken care of.

Paid $20–40Haircut
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nichole is the best!

Haircut
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nikki at Off the Top has been my stylist/ colorist for 10+ years now. She saved me when I received a color at a different salon that made me look like a cheetah and did such a wonderful job with the careful transformation that I wouldn't ever think of going anywhere else or too anyone else ever. I have crazy…

Shampoo & conditioningHaircutHairstyling
Jackie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been going to Nicole to get my haircut for over 20 years… I can’t image going to see anyone else! Always leave happy!!!

Paid $40–60Shampoo & conditioningHaircut

Show more haircut reviews (34 more) →

Price

$60-26% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut54$32–$79
Hair coloring24$121–$214
Shampoo & conditioning23$63–$139
Hairstyling14$30–$79
Eyebrow shaping3—
Curly hair2$61–$127
Blowouts2$43–$99
Balayage2$170–$371

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