Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Off The Top Hair Styling Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%89+25.1Replies to reviews 8%77+6.3Experts Score= 89Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Off The Top Hair Styling Inc

Chaska, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 237 Google reviews

📞 Call (952) 412-4219Request a call backWebsite ↗

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Off The Top Hair Styling Inc is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Off The Top Hair Styling Inc is better than 89% of beauty salons.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Off The Top Hair Styling Inc is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Off The Top Hair Styling Inc is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Off The Top Hair Styling Inc is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Off The Top Hair Styling Inc is better than 77% of beauty salons.B
77

Reviews for your job

Customers hired Off The Top Hair Styling Inc for 8 kinds of job.

Off The Top Hair Styling Inc for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 85

All 14 Google reviews tagged “Hairstyling”

Anders1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Lydia Greenweed is the best. Great haircuts every time. I like the cut and my mom does too.

Paid $20–40Hairstyling
Toni6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I took a chance and booked a cut and color with Kaelyn without a referral and it was one of the best decisions I've made! The shop is very cozy and comfortable, and Kaelyn has done a great job with my color and cuts for the last year.

Paid $140–160HaircutHairstylingHair coloring
HannahLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I've been going to Off the Top since I was in middle school (oh, how the years fly) and Nicole has been my constant through all changes in my life. I work abroad now and I don't cut my hair until I come home for holidays or vacations- I only trust my hair styling done in the hands of Nicole. From catching up with…

Shampoo & conditioningEyebrow shapingHairstyling
Raina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Exactly the color and cut I wanted!!!

HaircutHairstyling
Liz4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nikki at Off the Top has been my stylist/ colorist for 10+ years now. She saved me when I received a color at a different salon that made me look like a cheetah and did such a wonderful job with the careful transformation that I wouldn't ever think of going anywhere else or too anyone else ever. I have crazy…

Shampoo & conditioningHaircutHairstyling
MonicaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been going to Off the Top for over 9 years now. I have always felt welcomed, they listen to exactly what you want and give honest feedback and ideas. I have been with Nichole for years now and wouldn't change a thing! She is flexible with my schedule that seems to change often, she has a magic touch when it comes to blondes especially.

Shampoo & conditioningHaircutHairstyling
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always satisfied when we leave. Super accommodating with times. Even squeezing us in when needed. Nichole is the absolute best and takes care of the whole families hair! My teenage boys are picky and she always nails it! We all love her and highly recommend Off The Top!

HaircutHairstylingHair coloring
Berit1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my first experience at Off the Top a few weeks ago when I was back home from college and needed a haircut and a style. Chelsea did a wonderful job. She listened to me and gave me the exact cut I wanted and styled my hair to perfection. She also made me feel so welcomed and relaxed the whole time. I will…

Shampoo & conditioningHaircutHairstyling
Sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been coming to Off the Top for over 2 decades. I love all the wonderful staff. They are all friendly and easy to talk to. My stylist is Heidi. I don't even have to tell her what I want done, she just knows what to do. She's amazing! Don't know what I would do without her!

Shampoo & conditioningEyebrow shapingHaircut
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love, love my haircuts with Nicole. Atmosphere is personable but professional.

Hairstyling
krystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I came to off the top after over 6 years of using dark red box dyes wanting to go blonde and I am obsessed with the transformation! I see Ashley and she is amazing! I couldn’t be happier with the results thus far 😊

Eyebrow beautificationHair coloringHairstyling
Linda2 weeks ago★★★★★

Rating only, no written review.

Paid $40–60Shampoo & conditioningBlowoutsEyebrow shaping
Eil11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HaircutHairstyling
LisaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Hairstyling+ Punctuality+ Cleanliness+ Quality

Price

$60-26% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut54$32–$79
Hair coloring24$121–$214
Shampoo & conditioning23$63–$139
Hairstyling14$30–$79
Eyebrow shaping3—
Curly hair2$61–$127
Blowouts2$43–$99
Balayage2$170–$371

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