Moving and storage service · Washington, DC · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 78 furniture deliveryiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★88 Google reviews · 16 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
77%reviews answered by the owner
$3.9ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Office Movers Express five stars based on eighty-eight reviews, noting that the owner responds to seventy-seven percent of feedback. Clients frequently cite punctuality, clear communication, and fair pricing as key aspects of the service. The company handles complex office relocations, including packing, storage, and equipment removal, with crews described as professional and adaptable to changing schedules. One review mentions a negative experience that was resolved through management’s responsive and fair handling of the complaint.
Google rating: 5.0 out of 5 from 88 reviews (98% five-star).
Reviews on this page: 88 Google reviews (81 with written comments, 1 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: September 29, 2026.
Service: Furniture Delivery serving Washington, District of Columbia.
Data from Google, last updated October 26, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Office Movers ExpressFurniture Delivery median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Office Movers Express: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Office Movers Express: 97/100 on this factor. Category median: 88.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Office Movers Express: 99/100 on this factor. Category median: 96.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Office Movers Express: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Office Movers Express: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
5.0of 5
5 stars8698%
4 stars22%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 81 written reviews
99%praise
Praise21899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price947%
Reasonable947%
Overpriced00%
Not sure15%
$3.9k+377% vs typical furniture delivery
Middle half of what 11 customers paid ($2.8k–$5.6k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6228%
Speed & response4721%
Would recommend3918%
Quality & results2813%
Communication2310%
Price & value167%
Honesty & trust52%
What customers talk about
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“OMX and Neal were very professional, thorough, and accommodating.”
“Their crew was always efficient, communicative, and adaptive.”
“I highly recommend OMX for any move you may be planning.”
“Ours was not a large move and I appreciated the attention to detail.”
“OMX was professional, communicative and overall - just great to work with.”
“They provided us all the information and instructions we needed to have a successful office move for a great price.”
“The actual move was executed with such precision that it honestly felt effortless on our end.”
People customers mention
Neal7 reviews
Sweeney6 reviews
Tim4 reviews
Kevin3 reviews
Manager3 reviews
Sam3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Office Movers Express for 6 kinds of job. Pick one to see what they paid and said.
Savannah2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
OMX helped my workplace in every step of our move in and move out, including packing, moving items to storage, hanging art, unpacking, and ensuring every detail was accounted for. Their crew was always efficient, communicative, and adaptive. They provided us all the information and instructions we needed to have a…
Paid $5,000+Great priceMoving-related packing
Angie12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The OMX crew was incredible. Our move (20,000 SF of office furniture) was fairly complex because we were trashing furniture, moving some furniture to two different destinations, and also moving furniture into storage. The crew worked so hard to get everything done. John, Bernard, and Kevin were really rockstars.…
ChrissyLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
OMX was professional, communicative and overall - just great to work with. Our office move was well orchestrated and as seamless as it could be.
Paid $5,000+Reasonable priceLocal moving
Rocco1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I had to have a copier moved from Maryland to Washington, DC. I used OMX and the entire experience from start to finish was top notch. The woman who answered my initial call was very pleasant, then I got handed off to a project manager, who meticulously handled all the details of my move from coordination, to the…
Paid $1,400–1,600Reasonable priceLocal moving
David7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Neal is always very helpful when we need a special move for our company. Dennis and his crew were very professional and quick at getting the job done. We are in the Food and Beverage business and occasionally have groups that want to remove furniture. Office Movers Express came in the afternoon and removed the…
Paid $2,000+Reasonable priceService not listed
bertLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
OMX provided us with great service and made our move as easy as possible. Great communication from the very beginning with our excellent Account Manager Neal Sweeney, who was always available to answer questions and keep us on track with move preparation and then the actual move, which was in 2 parts. The large…
OMX helped my workplace in every step of our move in and move out, including packing, moving items to storage, hanging art, unpacking, and ensuring every detail was accounted for. Their crew was always efficient, communicative, and adaptive. They provided us all the information and instructions we needed to have a successful office move for a great price. We would definitely work with them in the future!
Price assessment: Great price
Price: $5,000+
Services: Moving-related packing
Response from the owner · 3 weeks ago
Thanks for leaving your review, Savannah. Glad we exceeded your expectations. Best of luck in the future!
Libby Hogen-HeathLocal Guide · 18 reviewsiTotal number of Google reviews Libby has written across all businesses on Google Maps, not just this one.
OMX and Neal were very professional, thorough, and accommodating. They not only helped us out with the move, but also provided shredding services and with the purchase of file cabinets. I HIGHLY recommend OMX.
Price assessment: Reasonable price
Services: Local moving
Response from the owner · 2 months ago
Libby,
Thank you for taking a moment to leave your review. We take great pride in the level of service we provide each of our customers and are thrilled we made your move a little bit less stressful and disruptive.
Courtney Leonard, OMX
Alexander Matthews1 reviewiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
I had a last-minute furniture-moving request involving four of our school sites, and OMX was able to accommodate us with no problem at all. From start to finish, the entire process was seamless and easy to coordinate.
The moving team was incredibly helpful, professional, and polite. They handled several large and heavy pieces of equipment and made the work look effortless. Everything was moved quickly and efficiently, and the team maintained a positive attitude and a smile throughout the entire process.
I really appreciated OMX’s flexibility, especially given the short notice and the logistics of coordinating moves across multiple school locations. They made what could have been a stressful process incredibly smooth.
I will absolutely use OMX again whenever we need to move furniture or equipment between our various schools. Highly recommended!
Price assessment: Great price
Response from the owner · 2 months ago
Alexander -
Thank you for trusting OMX with your last-minute request. We’re glad our team could make coordinating the moves between all four schools easy and stress-free. We appreciate the kind words and look forward to helping again!
Courtney Leonard & the OMX Team
Angie OGrady12 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
The OMX crew was incredible. Our move (20,000 SF of office furniture) was fairly complex because we were trashing furniture, moving some furniture to two different destinations, and also moving furniture into storage. The crew worked so hard to get everything done. John, Bernard, and Kevin were really rockstars. And, or course, Neal Sweeney is the best account manager ever - he jumped through so many hoops to get our last minute move coordinated with no issues. I highly recommend OMX for any move you may be planning.
Price assessment: Great price
Price: $5,000+
Services: Local moving, Moving-related packing, Moving-related storage, Moving-related junk removal
Response from the owner · 2 months ago
Angie.
Thank you so much for your rave review of our team! So glad your experience with the movers, project managers and your account manager, Neal Sweeney, were all top notch. We appreciate your business and wish you luck in your new space!
Chrissy KoppleLocal Guide · 16 reviewsiTotal number of Google reviews Chrissy has written across all businesses on Google Maps, not just this one.
My organization used Office Movers Express for a recent, local office move. Ours was not a large move and I appreciated the attention to detail. The move was slightly complicated by our need to have materials picked up from two different offices to move to one, new office and that was not a problem. Neal and Mary Anne were very easy to work with and the communication just ahead of the move helped to ensure we were all on the same page. The team executing the move was fantastic and extraordinarily helpful in setting up our furniture just as we needed it to be. The cost was very reasonable. I initially sought three different quotes for the move and while Office Movers Express was not the least expensive, the presentation of the proposal and plans, to me, illustrated a plan that was right for us at a reasonable price. I would absolutely use Office Movers Express again and I highly recommend them!
Price assessment: Reasonable price
Price: $3,500–4,000
Services: Local moving
Response from the owner · 3 months ago
Thank you so much for leaving your kind works and 5 stars, Jennifer. We work hard to ensure every customer feels well taken care of and thoroughly communicated with along the way. Until next time!
Tiffany Murray VT-ARC1 reviewiTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Update May 2026: We used OMX for yet another move and they were very professional and able to get the job done under tight deadlines.
Neal and his teams were utmost professionals and highly proficient in their craft. They were able to “Improvise, Adapt, and Overcome” on countless occasions throughout the process and constant gov’t “change to the changes”. They were a huge reason we were able to cut the time in half for pack-up, load-out, and delivery due to their mission-set mindset, initiative, and drive/determination to support us. Would seek this company out as our preferred vendor in the future for all that they demonstrated in a very fluid operating environment.
December 2025: Very impressed with OMX and their ability to flex in a very dynamic operating environment, ability to move from quote to execution, and the professional service they provide.
• They were used on two short fuse/time compressed requirements with operations tied to a Facility Sunset (removal of items for re-use, recycle, trash and for movement of furniture and equipment to Corporate and two separate locations in Chantilly).
• Personnel were professional, courteous, swift and handled transfer of items to other locations with care.
• Company was all about customer service and worked within normal business hours and outside of normal business hours to get mission accomplished based upon limited windows of time we had to work within.
• Personnel were able to likewise “improvise, adapt, and overcome” on transfer of times to multiple locations when challenges were experienced with Building Engineer at Corporate and were prevented from using loading dock. They were delayed in executing delivery due to lack of loading dock access and quickly pivoted to new plan when our Program Manager pushed to that location and blocked traffic on the main road to off-load and take all items through main lobby and up elevators to the 7th floor.
• Personnel maintained a positive attitude and were willing to work with us to get tasks accomplished.
• OMX worked with us on costing to fit within our limited budget and absolutely moved quickly on quotes, contract, and transition into execution under very compressed timelines, to include working through multiple building managers for access to facilities.
• We would seek this company out for any future requirements of a similar nature, and we would highly recommend to other businesses / corporations for disposal, as well as movement / transfer of furniture, equipment (some of which needed to be handled with care, such as TVs, rolling TVs, monitors, etc.).
• The crew had a mission-focused, flexible approach and “let’s get it done” mentality that was required when time was of the essence and pressure was mounting. They are a group that we would call again in the future of on-time/on-target support.
Price assessment: Great price
Services: Local moving, Moving-related junk removal
Response from the owner · 10 months ago
Tiffany, thank you for such a thorough and positive review. We look forward to helping you again in the future, should you need us!
Phil Fought3 reviewsiTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
I'm a building and grounds manager of a church. We had a big intraoffice move to coordinate. It involved large pieces of office furniture and equipment moving between three different floors and included the removal of unwanted furniture of some size.
From the estimate visit to the actual site execution, Office Movers were professional from beginning to end. Communication was clear, and the onsite crew were led by experienced moving men. They brought all the necessary equipment, dollies, pads/blankets, even things I didn't expect. Some furniture, like youth room foosball table for instance, needed to be taken apart a bit to fit through a door, but the crew deftly removed the pieces required and reassembled the piece in the new location and it was better than it had been.
I have used other movers and I found Office Movers to be the best experience I have had. I will definitely use them in the future.
Price assessment: Reasonable price
Price: $2,000+
Services: Service not listed
Response from the owner · 4 months ago
Thanks for your kind words, Phil! We appreciate you taking the time to leave us a review.
AJ Berg6 reviewsiTotal number of Google reviews AJ has written across all businesses on Google Maps, not just this one.
We recently worked with OMX for our facility move, and the experience exceeded expectations from start to finish. Moving an entire operation is never simple, but their team made the process feel organized, efficient, and surprisingly smooth.
A special thank you to Neal Sweeney and Joe Hooker, who were outstanding throughout the project. Both were incredibly responsive, hands-on, and solution-oriented. No matter what came up—and with a move of this size, there’s always something—they handled it quickly and professionally. Their communication was clear, their attitudes were positive, and they made sure nothing fell through the cracks.
The mover team itself was just as impressive. They were punctual, respectful of our equipment and space, and worked with a level of care and coordination that really stood out. It was clear they had a strong system in place and took pride in doing the job right.
Overall, OMX delivered a seamless move with a high level of professionalism and teamwork. We’re grateful for Neal, Joe, and the entire crew for helping us get up and running in our new facility with minimal disruption. Highly recommend.
Response from the owner · 5 months ago
Thanks so much for taking the time to share your exceptional experience with our moving team. We take great pride and care to act as a true partner to our clients during their move. It's real-life testimonials like yours that are our best form of marketing. We look forward to working with you in the future!
George Sukol10 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
