Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

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Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.115
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$171
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 86
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 115 Google reviews tagged “Ant extermination” · showing 20

G6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

Horribly Dishonest Company. No I would never recommend them for anyone.

Paid $200+OverpricedSpider exterminationCockroach exterminationAnt extermination
Sarah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Super fantastic customer service

Paid $80–100OverpricedAnt extermination
Yesenia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris M. did an amazing job! Great communication before and after service. I was very satisfied with the work he did inside and outside my home.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationAnt extermination
Jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Arrived as scheduled, provides thorough service and always does a great job. I especially enjoy when I'm home during her visits and we get a quick check in!

Reasonable priceRodent exterminationTermite exterminationSpider extermination
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great at communication. Did a great job. Asked what I was having problem with an took care of it.

Paid $100–120OverpricedHome inspectionRodent exterminationSpider extermination
SonjaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services by Ryland! No more spiders. Fast and friendly, respectful and professional.

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Anthony was very thorough and found pests I was unaware of. He is a delightful gentleman who is a pleasure to work with

Paid $80–100Great priceRodent exterminationSpider exterminationBug & insect extermination
heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Boots is amazing. I’d give them a 10!!!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
C5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tomas has been servicing my property for years. He is always very polite and professional. He is well educated in the services, resolves my issues, and helps in any way possible. Thank you so much Tomas!

Paid $60–80Reasonable priceAnt exterminationService not listed
reskapoLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Daniel has always been a consistent agent every time we get a service appointment for official pest prevention. He already knows our house issues and even befriended our American bully. We're looking forward to our next appointment with Daniel. Thanks alot

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Kaci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Been using this service for years- they are always responsive and do a great job.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Cesar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great person professional and friendly person

Reasonable priceAnt extermination
BernadetteLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My favorite technician is Robert. He is always friendly, professional, and thorough. He makes sure that I have no current issues and informs me of what he finds. I trust Official Pest Control with all of my pest needs, whether it be rodents or bugs.

Paid $60–80Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Robin B. is reliable and timely, and performs his job well. We appreciate the service. Thank you.

Paid $80–100Reasonable priceHornet & wasp exterminationAnt extermination
Loida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel is always thorough in servicing our home. He always accommodates our requests if there’s any, always prompt as well.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He was very detailed with the services and provided great service.

Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination
DP2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great Inspection and very educational

OverpricedRodent exterminationSpider exterminationMosquito extermination
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Anthony is a great technician. Has always been thorough whenever he’s been here . Polite and always asks if we have any questions. I like being serviced by him. Great job Anthony.

Paid $40–60Reasonable priceMosquito exterminationAnt extermination
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Thomas is extremely friendly, professional and thorough. Thank you, Thomas!

Paid $80–100Reasonable priceAnt exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Gets in there and does his job well. Chris is very personable and easy to talk to. Addressed my concerns. Thank you Chris.

Paid $100–120Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination

Show more ant extermination reviews (95 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

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