Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.93
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$188
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 93 Google reviews tagged “Cockroach extermination” · showing 40

G6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

Horribly Dishonest Company. No I would never recommend them for anyone.

Paid $200+OverpricedSpider exterminationCockroach exterminationAnt extermination
Carmen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Martin did a good job spraying where I asked him to spray. He also cleaned the cobwebs in the porch and around the patio. Great job Martin!

Hornet & wasp exterminationCockroach extermination
PaulLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Clyde did a great job! He was very patient with an annoying tenantv that wouldn't shut up. Above and beyond expectations.

Paid $160–180Reasonable priceRodent exterminationCockroach extermination
Jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Arrived as scheduled, provides thorough service and always does a great job. I especially enjoy when I'm home during her visits and we get a quick check in!

Reasonable priceRodent exterminationTermite exterminationSpider extermination
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great at communication. Did a great job. Asked what I was having problem with an took care of it.

Paid $100–120OverpricedHome inspectionRodent exterminationSpider extermination
Ana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best of the best!

Paid $60–80Great priceCockroach extermination
Charlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eddie P was courteous, efficient and explained the treatment to us.

General pest inspectionCockroach extermination
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Robert provided a great service. He cleaned up the cobwebs around my house. Was very polite. Thank you Robert for you great service!

Paid $80–100Reasonable priceCockroach exterminationBug & insect extermination
heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Boots is amazing. I’d give them a 10!!!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Kaci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Been using this service for years- they are always responsive and do a great job.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
JLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Official hasn't let us down. They will go the extra mile to make sure you're happy and not have the pests! Thomas does a great job.

Paid $40–60Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
suebaci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Eddie always does an excellent job.

Paid $80–100Reasonable priceCockroach exterminationBug & insect exterminationService not listed
Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Chris always provides excellent service! He is prompt, thorough, professional and communicates what work he has completed. Thank you Chris!!

Reasonable priceRodent exterminationCockroach exterminationBug & insect extermination
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eddie did a fantastic job explaining what the process was and executing it. Great employee .

Paid $80–100Great priceHome inspectionHornet & wasp exterminationTermite inspection
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Julian is very polite, thorough and professional.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
carlaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quiet, efficient & respectful. I have used this service for many years & appreciate their professionalism and service.

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Loida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel is always thorough in servicing our home. He always accommodates our requests if there’s any, always prompt as well.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
DP2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great Inspection and very educational

OverpricedRodent exterminationSpider exterminationMosquito extermination
connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Anthony did great. He took my concerns into consideration.

Paid $20–40Great priceHome inspectionGeneral pest inspectionCockroach extermination
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Anthony is always professional. He does a great job with walking the property and removing webs. What I really like about Anthony is; at the end of the visit, he provides an update on the rat traps, I.e., number of disks he needed to fill and how many traps were full. He’s a great representative for your company!…

Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Gets in there and does his job well. Chris is very personable and easy to talk to. Addressed my concerns. Thank you Chris.

Paid $100–120Reasonable priceSpider exterminationCockroach exterminationBug & insect extermination
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I use official pest control for home. My favorite worker is Chris M. He does a great job super friendly kind and helpful. I know he will always get the job done and thorough.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
tyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jesus is great! He’s been coming here for 4-+ years, very detailed and attentive! I would not want anyone else to serve me. Thanks Jesus!

Paid $80–100Reasonable priceSpider exterminationCockroach extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thomas is very professional and respectful.Thanks.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationCockroach extermination
candy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have had this pest control company for a long time. They never failed to take care of everything I need… Chris is so good about getting all the cobwebs down. This is a very good company.♥️

Rodent exterminationSpider exterminationFlea & mite extermination
Kuldip11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jordan always come on time with happy mood and start web cleaning Always do good job on my house. His work is very much appreciated. It’s our pleasure to have him to clean our house. He is extraordinary and should be rewarded for great work. Thanks Jordan!

Paid $80–100Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
antonio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great work very professional

Paid $40–60Great priceRodent exterminationCockroach extermination
Rakesh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Boots is wonderful and works well with us. Her kindness shows. God bless you hun

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Darilynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chis m. Did a very good job.

Paid $80–100Not sureHome inspectionRodent exterminationSpider extermination
Teri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Julian is very thorough. He did service rat boxes by shed as this is an ongoing issue in our area it seems. Highly recommend Julian and it’s rare we ever see pests of any kind in our home on inside.

Paid $100–120Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Eddie P. showed up on time and did the job. 5 stars.

Paid $80–100Reasonable priceSpider exterminationCockroach exterminationAnt extermination
Lorna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Julian G is great at what he does. Always courteous, and concerned about me as a customer. He recently came out & helped me with a red wasp invasion (and I am highly allergic)! I appreciated the service & they have not come back!

Paid $40–60Great priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
LisaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clyde was friendly, professional and thorough. Highly recommend!

Paid $140–160Not sureSpider exterminationGeneral pest inspectionCockroach extermination
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clyde did some very solid work while giving advice to improve conditions and keep pest gone. Also even though he was late due to a meeting. He called explained why he was late and very respectful, also work fast to make up for the time difference.

Reasonable priceRodent exterminationFlea & mite exterminationCockroach extermination
Gerald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clyde is by the BEST pest control tech I’ve ever had! Awesome individual with a GREAT personality! Definitely recommend Clyde and Official Pest Control!

Rodent exterminationSpider exterminationCockroach extermination
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you Official Pest Protection for peace of mind when it comes to all the critters 🐜🕷️🪳🐭of the world. And thank you Clyde M for the excellent service and dedication to your profession!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very thorough, professional & all around fantastic service representative!!! We have never felt more safe until Tomas showed up a long time ago to start providing our home with the service we need. Thank you Tomas!!

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tomas is great and consistent. Always does a thorough job, is polite and professional. Highly recommend

Reasonable priceRodent exterminationSpider exterminationCockroach extermination
Dorine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Friendly and respectful. Answered my questions. Thank you!

Paid $80–100OverpricedSpider exterminationCockroach exterminationAnt extermination
Amrik4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jeret did excellent job!!!! Awesome guy

Spider exterminationGeneral pest inspectionCockroach extermination

Show more cockroach extermination reviews (53 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

Compare with