Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 57 Google reviews tagged “Flea & mite extermination” · showing 20

Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very helpful and explains things to you to where you can understand highly recommend him to do your pest control

Paid $40–60Reasonable priceRodent exterminationFlea & mite extermination
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tomas is always attentive to the fact that we have animals and want to secure them for the hour after the yard and exterior home have been treated. He is always helpful and conscientious.

Paid $80–100Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
CindyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tomas is always amazing

Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
SonjaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services by Ryland! No more spiders. Fast and friendly, respectful and professional.

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job thank you

Paid $200+Great priceHome inspectionSpider exterminationFlea & mite extermination
RoryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Since I started using Offfical Pest Prevention, I have no more pest issues. They have been great. Robert did a good job.

Paid $80–100OverpricedHornet & wasp exterminationFlea & mite exterminationGeneral pest inspection
amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He took a lot of extra time and care in my home and yard. Wonderful customer service.

Paid $100–120Reasonable priceSpider exterminationFlea & mite extermination
Sonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I give them 5 stars Thank you Clyde for a great job

Paid $100–120Reasonable priceFlea & mite exterminationMosquito exterminationBug & insect extermination
April4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris did a great job, did everything I asked him to do and then some !!!!

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I use official pest control for home. My favorite worker is Chris M. He does a great job super friendly kind and helpful. I know he will always get the job done and thorough.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Robb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eddie is an excellent pest control specialist. He always follows up regarding previous issues to make sure the pests are all gone. Eddie is friendly and hard working.

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Leona8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We get pest prevention service every other month. Clyde is great. He always cleans all the spider webs away and then uses a less toxic natural compound for prevention. We had a problem with fleas and ants and black widow but now it’s all good. Clyde is helpful and kind. Seems like a nice person and listens well to…

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
candy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have had this pest control company for a long time. They never failed to take care of everything I need… Chris is so good about getting all the cobwebs down. This is a very good company.♥️

Rodent exterminationSpider exterminationFlea & mite extermination
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Clyde did a great job and is always very courteous and through.He always checks in to see if there is anything new he should focus on.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Tomas is always friendly, helpful, and thorough!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Rakesh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Boots is wonderful and works well with us. Her kindness shows. God bless you hun

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Darilynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chis m. Did a very good job.

Paid $80–100Not sureHome inspectionRodent exterminationSpider extermination
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Tomas is the best. Very polite and willing to take care of any problems I have with bugs.

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspection
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clyde did some very solid work while giving advice to improve conditions and keep pest gone. Also even though he was late due to a meeting. He called explained why he was late and very respectful, also work fast to make up for the time difference.

Reasonable priceRodent exterminationFlea & mite exterminationCockroach extermination
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you Official Pest Protection for peace of mind when it comes to all the critters 🐜🕷️🪳🐭of the world. And thank you Clyde M for the excellent service and dedication to your profession!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination

Show more flea & mite extermination reviews (37 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

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