Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$91–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 57 Google reviews tagged “Flea & mite extermination” · showing 40

Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very helpful and explains things to you to where you can understand highly recommend him to do your pest control

Paid $40–60Reasonable priceRodent exterminationFlea & mite extermination
Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tomas is always attentive to the fact that we have animals and want to secure them for the hour after the yard and exterior home have been treated. He is always helpful and conscientious.

Paid $80–100Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
CindyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tomas is always amazing

Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
SonjaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services by Ryland! No more spiders. Fast and friendly, respectful and professional.

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job thank you

Paid $200+Great priceHome inspectionSpider exterminationFlea & mite extermination
RoryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Since I started using Offfical Pest Prevention, I have no more pest issues. They have been great. Robert did a good job.

Paid $80–100OverpricedHornet & wasp exterminationFlea & mite exterminationGeneral pest inspection
amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He took a lot of extra time and care in my home and yard. Wonderful customer service.

Paid $100–120Reasonable priceSpider exterminationFlea & mite extermination
Sonnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I give them 5 stars Thank you Clyde for a great job

Paid $100–120Reasonable priceFlea & mite exterminationMosquito exterminationBug & insect extermination
April4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chris did a great job, did everything I asked him to do and then some !!!!

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I use official pest control for home. My favorite worker is Chris M. He does a great job super friendly kind and helpful. I know he will always get the job done and thorough.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Robb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Eddie is an excellent pest control specialist. He always follows up regarding previous issues to make sure the pests are all gone. Eddie is friendly and hard working.

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Leona8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We get pest prevention service every other month. Clyde is great. He always cleans all the spider webs away and then uses a less toxic natural compound for prevention. We had a problem with fleas and ants and black widow but now it’s all good. Clyde is helpful and kind. Seems like a nice person and listens well to…

Paid $80–100Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
candy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have had this pest control company for a long time. They never failed to take care of everything I need… Chris is so good about getting all the cobwebs down. This is a very good company.♥️

Rodent exterminationSpider exterminationFlea & mite extermination
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The Clyde did a great job and is always very courteous and through.He always checks in to see if there is anything new he should focus on.

Paid $80–100Great priceHornet & wasp exterminationTermite inspectionSpider extermination
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Tomas is always friendly, helpful, and thorough!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Rakesh12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Boots is wonderful and works well with us. Her kindness shows. God bless you hun

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Darilynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chis m. Did a very good job.

Paid $80–100Not sureHome inspectionRodent exterminationSpider extermination
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Tomas is the best. Very polite and willing to take care of any problems I have with bugs.

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspection
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clyde did some very solid work while giving advice to improve conditions and keep pest gone. Also even though he was late due to a meeting. He called explained why he was late and very respectful, also work fast to make up for the time difference.

Reasonable priceRodent exterminationFlea & mite exterminationCockroach extermination
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Thank you Official Pest Protection for peace of mind when it comes to all the critters 🐜🕷️🪳🐭of the world. And thank you Clyde M for the excellent service and dedication to your profession!

Paid $120–140Great priceRodent exterminationSpider exterminationFlea & mite extermination
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Robert is very knowledgeable and always takes his time to explain the process and what to expect. He always does a great job when treating our house and making sure we are pest free.

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very thorough, professional & all around fantastic service representative!!! We have never felt more safe until Tomas showed up a long time ago to start providing our home with the service we need. Thank you Tomas!!

Reasonable priceHornet & wasp exterminationRodent exterminationTermite extermination
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Kenneth did an excellent job.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
jacki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

tomas is great!

Paid $40–60Reasonable priceFlea & mite exterminationMosquito exterminationBug & insect extermination
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jordan was on-time, communicative, professional, and friendly. He knew the proper amount of detail to use when describing what he was doing, and was very flexible and easy about my yard that had not been all the way cleared. Signed up for a year!

Paid $120–140Great priceFlea & mite exterminationMosquito exterminationBug & insect extermination
Mirna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was puntual, informative and patient with all our questions. He took his time looking over our home to assess its needs and spent adequate time treating it. Looking forward to our continued service.

Paid $200+Reasonable priceHome inspectionFlea & mite exterminationCockroach extermination
Jake6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel did a great job. He was professional and prompt.

Reasonable priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
MichelleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Good luck trying to get a service manager on the phone - or to return calls. Tenants have had problems with mice for over a year. Looks like it's time to cancel and find a company who would be responsive - or at least pick up the phone.

OverpricedRodent exterminationSpider exterminationFlea & mite extermination
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Techs show up as scheduled and let us know of their arrival in case there are areas needing extra attention/spray treatment. Always professional and friendly. 5 star service.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationFlea & mite extermination
KenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Employees always call ahead and arrive on time. They are coureous and take care aroubd out pets.

Paid $40–60Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Alane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just had my house done for pest control outside and inside ant control. I liked the gentleman who came, unfortunately I don’t remember his name. He also he recommended a spray to cover the outside poop orders.

Great priceHome inspectionSpider exterminationFlea & mite extermination
Marie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great work, highly recommend.

Great priceFlea & mite exterminationBug & insect extermination
Arlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always personable,respectful and do great work. They really saturate around my house and yard.

Paid $40–60Reasonable priceSpider exterminationFlea & mite exterminationCockroach extermination
CCLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are Amazing! I was in desperate need and they showed up. Crazy how in 1day they seem to resolve my problem. Thank you guys for your hard work and dedication 👏🏽

Paid $120–140Reasonable priceHome inspectionRodent exterminationFlea & mite extermination
Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jesus was very friendly and thorough.

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
SinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thanks again Robert for going above and beyond.You need your house sprayed for pest call Official Pest Prevention your go to company and ask for Robert.Robert dose a very personal job thanks again Robert

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Desiree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was polite, went out of his way to please me, did everything he was suppose to and he listed too what I had to say. Great Guy Josh!

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Rosie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Every service I received from Pest Control has been success and I’ve had them quite a while so I’m very happy with them

Paid $60–80Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Deanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rogelio is punctual! He made sure to spray all around my house. My dogs are safe knowing he closed the backyard gate after he is done. Thanks OPP for another season of bug free backyard!

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
DeedeeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We like our new pest man Mike...did the job exactly as we asked n much more like killed the wasp nest...thank you...

Paid $20–40Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination

Show more flea & mite extermination reviews (17 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

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