Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%90+21.8Value 14%77+10.9Replies to reviews 7%7+0.5Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Official Pest Prevention

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #95Position by Experts Score among all companies we track in this category. of 103 rodent control · 4.9★ from 2,002 Google reviews

Report card

Percentile vs other rodent control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Official Pest Prevention is better than 90% of rodent control.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Official Pest Prevention is better than 90% of rodent control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Official Pest Prevention is better than 99% of rodent control.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Official Pest Prevention is better than 77% of rodent control.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Official Pest Prevention is better than 100% of rodent control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Official Pest Prevention is better than 7% of rodent control.F
7

Reviews for your job

Customers hired Official Pest Prevention for 8 kinds of job.

Official Pest Prevention for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.315
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 315 Google reviews tagged “General pest inspection” · showing 40

Carol4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tomas is always attentive to the fact that we have animals and want to secure them for the hour after the yard and exterior home have been treated. He is always helpful and conscientious.

Paid $80–100Not sureSpider exterminationFlea & mite exterminationGeneral pest inspection
Jen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Arrived as scheduled, provides thorough service and always does a great job. I especially enjoy when I'm home during her visits and we get a quick check in!

Reasonable priceRodent exterminationTermite exterminationSpider extermination
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great at communication. Did a great job. Asked what I was having problem with an took care of it.

Paid $100–120OverpricedHome inspectionRodent exterminationSpider extermination
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kenneth did a great job!!!!

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspection
CindyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Tomas is always amazing

Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
N1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am unable to assess exactly what this representative did. He is claiming that there was no answer at my residence. 2 persons were at home and no one heard or saw him. He most certainly did not de-web.

Paid $140–160Great priceSpider exterminationGeneral pest inspection
Tammy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very friendly and helpful.

Paid $140–160Reasonable priceHome inspectionGeneral pest inspection
SonjaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services by Ryland! No more spiders. Fast and friendly, respectful and professional.

Paid $40–60Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Charlene5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Eddie P was courteous, efficient and explained the treatment to us.

General pest inspectionCockroach extermination
TiffanyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Explained the process of pest control very well and how to maintain it to minimize and or eliminate infestations going forward. Worked quickly an answers all my questions and addressed my concerns.

Paid $160–180Reasonable priceGeneral pest inspection
Yvette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Robin was amazing and extremely thorough!!! He was very professional. I would highly recommend him.

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Daniel communicated well and provided excellent customer service.

Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
Terrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thank you Daniel for providing excellent service today.

Paid $40–60Reasonable priceGeneral pest inspection
RoryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Since I started using Offfical Pest Prevention, I have no more pest issues. They have been great. Robert did a good job.

Paid $80–100OverpricedHornet & wasp exterminationFlea & mite exterminationGeneral pest inspection
GigiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service

Paid $60–80Home inspectionGeneral pest inspection
heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Boots is amazing. I’d give them a 10!!!

Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
reskapoLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Daniel has always been a consistent agent every time we get a service appointment for official pest prevention. He already knows our house issues and even befriended our American bully. We're looking forward to our next appointment with Daniel. Thanks alot

Paid $40–60Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Monica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jesus has been doing our pest control for years and he is amazing!! We love it when Jesus comes to our house!

Paid $60–80Great priceRodent exterminationGeneral pest inspection
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Official for years to make sure we don’t have any pest issues. Tomas goes above and beyond with clear communication and has been very accommodating when I have a conflict. Thanks Tomas!

Reasonable priceGeneral pest inspectionMosquito extermination
Kaci3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Been using this service for years- they are always responsive and do a great job.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Nunu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I’ve been using them for a couple of years now and I’m very

Paid $40–60Not sureRodent exterminationSpider exterminationGeneral pest inspection
Spencer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ryland is consistently addressing our seasonal pest issues. We seem to be the only among our neighbors using pest services so Ryland has his hands full. We also don’t make his job easier by planting gardens, feeding birds, and storing firewood on the property—probably all pest control no-nos. I recommend this service to all of my friends.

Paid $20–40Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Nina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

It’s great to have a consistent and knowledgeable technician like Robert! Very professional understands my home and catches my pest hot spots and takes care of them before they become a problem and offers advice for the future to help prevent further issues..Thank you ..

Paid $80–100Reasonable priceGeneral pest inspectionMosquito extermination
GW4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★

Timely, discussed several issues to resolve, Careful around pets, finished on time! Friendly and informative. Good service.

Paid $120–140OverpricedGeneral pest inspection
Adriana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great customer service. The technician always checks in and checks out with me. Very thorough and efficient. I’m happy with the service.

Paid $100–120Reasonable priceGeneral pest inspection
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eddie did a fantastic job explaining what the process was and executing it. Great employee .

Paid $80–100Great priceHome inspectionHornet & wasp exterminationTermite inspection
Janice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jesus has been my representative for the last few years, which I have enjoyed our conversations. He is very knowledgeable about the service that I recieve, active listener when I express concerns about the pests, and helpful in providing feedback or suggests regarding my concerns. Thank you Jesus for all that you do. Ja ice

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Mechelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Chris is our favorite. Always does a great job and very friendly

Paid $40–60Reasonable priceTermite inspectionSpider exterminationGeneral pest inspection
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Julian is very polite, thorough and professional.

Paid $40–60Reasonable priceRodent exterminationGeneral pest inspectionCockroach extermination
BernadetteLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My favorite technician is Robert. He is always friendly, professional, and thorough. He makes sure that I have no current issues and informs me of what he finds. I trust Official Pest Control with all of my pest needs, whether it be rodents or bugs.

Paid $60–80Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Glenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Daniel takes care to make sure all areas are sprayed, traps checked and re load if necessary. I appreciate Daniel’s willingness, patience and care he shows.

Paid $40–60Reasonable priceHome inspectionRodent exterminationGeneral pest inspection
Rochelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve used Official Pest Prevention for years. They always do a great job, but I wanted to give a particularly special shout out today to Eddie! He went above and beyond: In addition to the general treatment around my home, he wiped all of the accumulated cobwebs off of each of my windows and even sprayed them! He…

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Martin was very professional, thorough, and friendly.

Paid $80–100Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
carlaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Quiet, efficient & respectful. I have used this service for many years & appreciate their professionalism and service.

Paid $20–40Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Lorraine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Hi, Daniel when above expectations. He took extra steps to make sure everything I was concerned about was addressed.

Paid $100–120OverpricedHome inspectionSpider exterminationGeneral pest inspection
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Service is always great!!!

Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jeret was on time and very personable. He didnt do a rush job, and took the time to answer my questions with a thorough explanation. I would be happy to have him service my residence again. Thank you! Michele Wyly

Paid $120–140Reasonable priceHome inspectionGeneral pest inspection
Loida1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Daniel is always thorough in servicing our home. He always accommodates our requests if there’s any, always prompt as well.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

He was very detailed with the services and provided great service.

Paid $100–120Reasonable priceGeneral pest inspectionAnt extermination
Debra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

As always service was timely, Jordan addressed my concerns with special attention to safety for my animals.

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect extermination

Show more general pest inspection reviews (275 more) →

Price

$79-18% vs typical rodent control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 66%Overpriced 5%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection315$48–$111
Bug & insect extermination254$53–$121
Home inspection234$56–$146
Spider extermination186$53–$151
Rodent extermination177$73–$282
Ant extermination115$58–$171
Hornet & wasp extermination105$71–$196
Cockroach extermination93$63–$188

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